Iridium Edge FAQ - Revision history

Arijus.C at 08:45, 7 January 2026

2026-01-07T08:45:50Z

← Older revision		Revision as of 11:45, 7 January 2026
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	'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''		'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''

	Please check available questions and answers to them here. If you are not able to find answer then fill the ~~Helpdesk~~ query.		Please check available questions and answers to them here. If you are not able to find answer then fill the Partner Portal/HelpDesk query.
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Arijus.C: Reverted edits by Arijus.C (talk) to last revision by Marius Bakas

2026-01-06T13:38:42Z

Reverted edits by Arijus.C (talk) to last revision by Marius Bakas

← Older revision		Revision as of 16:38, 6 January 2026
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	'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''		'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''

	Please check available questions and answers to them here. If you are not able to find answer then fill the Helpdesk ~~- Partner Portal~~ query.		Please check available questions and answers to them here. If you are not able to find answer then fill the Helpdesk query.
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Arijus.C at 13:36, 6 January 2026

2026-01-06T13:36:31Z

← Older revision		Revision as of 16:36, 6 January 2026
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	'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''		'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''

	Please check available questions and answers to them here. If you are not able to find answer then fill the Helpdesk ∕ Partner Portal query.		Please check available questions and answers to them here. If you are not able to find answer then fill the Helpdesk - Partner Portal query.
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Arijus.C at 10:28, 6 January 2026

2026-01-06T10:28:05Z

← Older revision		Revision as of 13:28, 6 January 2026
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	'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''		'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''

	Please check available questions and answers to them here. If you are not able to find answer then fill the Helpdesk query.		Please check available questions and answers to them here. If you are not able to find answer then fill the Helpdesk ∕ Partner Portal query.
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Marius Bakas at 09:55, 4 September 2024

2024-09-04T09:55:54Z

← Older revision		Revision as of 12:55, 4 September 2024
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	\|59 28 2B A3 timestamp – convert hex value to decimal value to get Unix epoch (or Unix time or POSIX time or Unix timestamp) after what you can use online converter(https://www.epochconverter.com/) to convert unix time to human readable format.		\|59 28 2B A3 timestamp – convert hex value to decimal value to get Unix epoch (or Unix time or POSIX time or Unix timestamp) after what you can use online converter(https://www.epochconverter.com/) to convert unix time to human readable format.
	\|-		\|-
	\|Is it possible ~~to downgrade or upgrade Iridium subscription package~~ after initial activation?		\|Is changing the Iridium SBD® monthly data plan possible after the initial activation?
	\|Yes, it is possible to do it ~~within~~ the ~~new~~ billing cycle.		\|Yes, it is possible to do it from the next billing cycle.
	\|-		\|-
	\|If ~~there is~~ extra data ~~usage~~, how is it handled? The client will receive an extra usage bill next cycle?		\|If extra data is used, how is it handled? The client will receive an extra usage bill next cycle?
	\|Yes, if ~~the~~ all the data that is given with ~~order~~ plan is used, then Iridium device keeps working, but all ~~extra used~~ data is charged additionally. The ~~extra~~ usage bill is then received within the new billing cycle.		\|Yes, if all the data that is given with the monthly data plan is used, then Iridium device keeps working, but all overhead data is charged additionally. The overhead usage bill is then received within the new billing cycle.
	\|}		\|}

	[[Category: Iridium Edge]]		[[Category: Iridium Edge]]

Marius Bakas at 07:04, 4 September 2024

2024-09-04T07:04:06Z

← Older revision		Revision as of 10:04, 4 September 2024
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	\|Could you provide a time stamp conversion formula?		\|Could you provide a time stamp conversion formula?
	\|59 28 2B A3 timestamp – convert hex value to decimal value to get Unix epoch (or Unix time or POSIX time or Unix timestamp) after what you can use online converter(https://www.epochconverter.com/) to convert unix time to human readable format.		\|59 28 2B A3 timestamp – convert hex value to decimal value to get Unix epoch (or Unix time or POSIX time or Unix timestamp) after what you can use online converter(https://www.epochconverter.com/) to convert unix time to human readable format.
			\|-
			\|Is it possible to downgrade or upgrade Iridium subscription package after initial activation?
			\|Yes, it is possible to do it within the new billing cycle.
			\|-
			\|If there is extra data usage, how is it handled? The client will receive an extra usage bill next cycle?
			\|Yes, if the all the data that is given with order plan is used, then Iridium device keeps working, but all extra used data is charged additionally. The extra usage bill is then received within the new billing cycle.
	\|}		\|}

	[[Category: Iridium Edge]]		[[Category: Iridium Edge]]

Arnas.Zeb at 11:08, 24 January 2024

2024-01-24T11:08:05Z

← Older revision		Revision as of 14:08, 24 January 2024
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	'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''		'''Here you will find answers to the most frequently asked questions about Teltonika Iridium Edge.'''

	Please check available questions and answers to them here. If you are not able to find answer then fill the ~~VIP HELP desk~~ query.		Please check available questions and answers to them here. If you are not able to find answer then fill the Helpdesk query.
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Sarunas.sveistys at 05:50, 28 August 2023

2023-08-28T05:50:17Z

← Older revision		Revision as of 08:50, 28 August 2023
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	\|How will I get charged for the data? What if the usage is more than 8MB? Is there another data package plan?		\|How will I get charged for the data? What if the usage is more than 8MB? Is there another data package plan?
	\|The client is charged monthly - You will receive the invoice at the end of each month from Iridium and the client will have to pay for the data/activations that were used during that month. If client goes above their plan limit, they will be charged additionally for each 1000 bytes they go over their monthly limit.		\|The client is charged monthly - You will receive the invoice at the end of each month from Iridium and the client will have to pay for the data/activations that were used during that month. If client goes above their plan limit, they will be charged additionally for each 1000 bytes they go over their monthly limit.
			\|-
			\|Will the device send a login packet before sending this iridium data packet?
			\|No. Everything will be sent according to Iridium SBD protocol. All messages will be sent as a separate packet, there is no login packet
			\|-
			\|Will we be getting all the MO IEI's in each and every packet?
			\|Yes, if not configured otherwise.
			\|-
			\|Could you provide a time stamp conversion formula?
			\|59 28 2B A3 timestamp – convert hex value to decimal value to get Unix epoch (or Unix time or POSIX time or Unix timestamp) after what you can use online converter(https://www.epochconverter.com/) to convert unix time to human readable format.
	\|}		\|}

	[[Category: Iridium Edge]]		[[Category: Iridium Edge]]

Edgar.dementenko: /* FAQ - Frequently asked questions regarding Teltonika Iridium Edge solution */

2023-04-06T07:18:54Z

FAQ - Frequently asked questions regarding Teltonika Iridium Edge solution

← Older revision		Revision as of 10:18, 6 April 2023
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	\|Would it be possible to get iridium satellite visibility in underground areas i.e: basement/tunnel/etc?		\|Would it be possible to get iridium satellite visibility in underground areas i.e: basement/tunnel/etc?
	\|It is not possible to get Iridium Edge satellite visibility in underground areas.		\|It is not possible to get Iridium Edge satellite visibility in underground areas.
	\|-
	~~\|Could i receive the procuct code for all components of iridium solution?~~
	\|The ordering of Iridium Edge is done by Your sales group head, where we basically order the devices from the Iridium and then send them to the client from the regional office. The detailed information about the procedure can be found in the file that I have attached.
	\|-		\|-
	\|In regards to SBD; How many MB(megabytes) is the plan? 8 MB for a month? More than that?		\|In regards to SBD; How many MB(megabytes) is the plan? 8 MB for a month? More than that?

Edgar.dementenko: /* FAQ - Frequently asked questions regarding Teltonika Iridium Edge solution */

2023-01-05T11:12:08Z

FAQ - Frequently asked questions regarding Teltonika Iridium Edge solution

← Older revision		Revision as of 14:12, 5 January 2023
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	\|-		\|-
	\|In regards to SBD; How many MB(megabytes) is the plan? 8 MB for a month? More than that?		\|In regards to SBD; How many MB(megabytes) is the plan? 8 MB for a month? More than that?
	\|There are 4 different data plans for Iridium Edge - SBD8, SBD12, SBD17 and SBD30. The number defines how many MB of data this plan includes per month.		\|There are 4 different data plans for Iridium Edge - SBD8, SBD12, SBD17 and SBD30. The number defines how many KB of data this plan includes per month. So no Megabytes but Kilobytes
	\|-		\|-
	\|If I want to send 2 DIN's, will it cost me 2 bytes?		\|If I want to send 2 DIN's, will it cost me 2 bytes?