TachoSync Company Card Authenticator - Revision history

Justinas.strelciunas: /* Troubleshooting */

2026-04-28T07:08:07Z

Troubleshooting

← Older revision		Revision as of 10:08, 28 April 2026
Line 208:		Line 208:
	\|}		\|}
	===<u>Troubleshooting</u>===		===<u>Troubleshooting</u>===
	{\| class="mw-collapsible"		{\| class="mw-collapsible mw-collapsed"
	!~~'''~~Cards become unresponsive after inactivity~~'''~~		!Cards become unresponsive after inactivity
	\|-		\|-
	\|		\|

Justinas.strelciunas: /* Troubleshooting */

2026-04-28T07:03:51Z

Troubleshooting

← Older revision		Revision as of 10:03, 28 April 2026
Line 207:		Line 207:
	\|[[File:Hyper-card-rack-120-img4.png\|thumb\|left\|x300px\|Multiple racks connected (© Lisle, 2025)]]		\|[[File:Hyper-card-rack-120-img4.png\|thumb\|left\|x300px\|Multiple racks connected (© Lisle, 2025)]]
	\|}		\|}
	===Troubleshooting===		===<u>Troubleshooting</u>===
	{\| class="mw-collapsible"		{\| class="mw-collapsible"
	!'''Cards become unresponsive after inactivity'''		!'''Cards become unresponsive after inactivity'''

Justinas.strelciunas: /* Troubleshooting */

2026-04-28T07:03:05Z

Troubleshooting

← Older revision		Revision as of 10:03, 28 April 2026
Line 209:		Line 209:
	===Troubleshooting===		===Troubleshooting===
	{\| class="mw-collapsible"		{\| class="mw-collapsible"
	!Cards become unresponsive after inactivity		!'''Cards become unresponsive after inactivity'''
	\|-		\|-
	\|		\|

Justinas.strelciunas: /* Troubleshooting */

2026-04-28T07:01:38Z

Troubleshooting

← Older revision		Revision as of 10:01, 28 April 2026
Line 208:		Line 208:
	\|}		\|}
	===Troubleshooting===		===Troubleshooting===
	{\| class="mw-collapsible ~~mw-collapsed wikitable~~"		{\| class="mw-collapsible"
	!Cards become unresponsive after inactivity		!Cards become unresponsive after inactivity
	\|-		\|-

Justinas.strelciunas: /* Troubleshooting */

2026-04-28T06:58:30Z

Troubleshooting

← Older revision		Revision as of 09:58, 28 April 2026
Line 208:		Line 208:
	\|}		\|}
	===Troubleshooting===		===Troubleshooting===
	* <big>Cards become unresponsive after inactivity</big>   <span class="mw-customtoggle-myEOLproducts" style="color:#0054A6;font-size:9pt"> '''[Show more]''' </span>		{\| class="mw-collapsible mw-collapsed wikitable"
			!Cards become unresponsive after inactivity
	~~<div~~ class="mw-collapsible mw-collapsed" ~~id="mw~~-~~customcollapsible-myEOLproducts">~~		\|-
			\|
	'''<u>Symptoms</u>'''		'''<u>Symptoms</u>'''
	* CCA shows as ''connected''.		* CCA shows as ''connected''.
Line 243:		Line 243:
	''For more information'':<br>		''For more information'':<br>
	[https://learn.microsoft.com/en-us/windows-hardware/drivers/usbcon/usb-selective-suspend Microsoft documentation]\|[https://www.pugetsystems.com/support/guides/how-to-disable-usb-selective-suspend-1190/ Puget Systems guide]\|[https://www.ninjaone.com/blog/configure-usb-selective-suspend/ NinjaOne guide]		[https://learn.microsoft.com/en-us/windows-hardware/drivers/usbcon/usb-selective-suspend Microsoft documentation]\|[https://www.pugetsystems.com/support/guides/how-to-disable-usb-selective-suspend-1190/ Puget Systems guide]\|[https://www.ninjaone.com/blog/configure-usb-selective-suspend/ NinjaOne guide]
	~~</div>~~		\|}

	==FAQ Company Cards==		==FAQ Company Cards==

Justinas.strelciunas: Add troubleshooting section to CCA wiki page — USB power management causing card reader disconnections GTPGTM-11917

2026-04-16T08:56:02Z

Add troubleshooting section to CCA wiki page — USB power management causing card reader disconnections GTPGTM-11917

@@ Line 207: / Line 207: @@
 |[[File:Hyper-card-rack-120-img4.png|thumb|left|x300px|Multiple racks connected (© Lisle, 2025)]]
 |}
 ==FAQ Company Cards==

Evaldas.M at 13:19, 5 February 2026

2026-02-05T13:19:51Z

← Older revision		Revision as of 16:19, 5 February 2026
Line 118:		Line 118:

	==CCA Hosting Models==		==CCA Hosting Models==
	'''1. Centralized Card Management (Provider-hosted CCA)		'''A. Centralized Card Management (Provider-hosted CCA)
	*The service provider hosts the company cards of the end-clients.		*The service provider hosts the company cards of the end-clients.
	*These cards are stored in card hotels / hyper-racks (hardware racks that can host many cards at once).		*These cards are stored in card hotels / hyper-racks (hardware racks that can host many cards at once).
Line 128:		Line 128:
	*Works best for providers serving many small transport companies that do not want local IT hassle.		*Works best for providers serving many small transport companies that do not want local IT hassle.

	'''2. Local Deployment (End-client hosts CCA)		'''B. Local Deployment (End-client hosts CCA)
	*The end-client (transport company) keeps the company card on-site, usually in a single-slot USB smart card reader connected to a PC.		*The end-client (transport company) keeps the company card on-site, usually in a single-slot USB smart card reader connected to a PC.
	*The CCA application is installed on that PC.		*The CCA application is installed on that PC.

Donatas.Mazonas: Changed layout of "Latest CCA version" tables to "collapsible".

2026-01-15T08:13:02Z

Changed layout of "Latest CCA version" tables to "collapsible".

← Older revision		Revision as of 11:13, 15 January 2026
Line 45:		Line 45:
	==Latest CCA version==		==Latest CCA version==
	{\| class="wikitable"		{\| class="wikitable"
	!Version!!Release Date!~~!Link~~		!Version!!Release Date!!Release Notes
	!Release Notes
	\|-		\|-
	\|'''2.1.0'''~~\|\|'''2026-01-14'''\|\|~~[[File:Download_zip.png\|~~x60px~~\|link=Special:Redirect/file/Company_Card_Authenticator_v2.1.0.zip]]		\|'''2.1.0''' [[File:Download_zip.png\|100px\|link=Special:Redirect/file/Company_Card_Authenticator_v2.1.0.zip]]\|\|'''2026-01-14'''
	\|<ul style="margin:1;">		\|<ul style="margin:1;">
	* Fixed an issue where company cards were not identified reliably when using Lisle Hyper Card racks.		* Fixed an issue where company cards were not identified reliably when using Lisle Hyper Card racks.
Line 54:		Line 53:
	</ul>		</ul>
	\|-		\|-
	\|2.0.0\|\|2025-12-18\|\|		\|}

			{\| class="mw-collapsible mw-collapsed wikitable"
			\|+ style="white-space: nowrap" \| Older versions
			\|-
			!Version!!Release Date!!Release Notes
			\|-
			\|2.0.0\|\|2025-12-18
	\|<ul style="margin:1;">		\|<ul style="margin:1;">
	* Added version information to the CCA monitor, showing the installed version, release date, package size, and whether an update is available.		* Added version information to the CCA monitor, showing the installed version, release date, package size, and whether an update is available.
Line 65:		Line 71:
	</ul>		</ul>
	\|-		\|-
	\|1.2.1\|\|2025-09-15\|\|		\|1.2.1\|\|2025-09-15
	\|<ul style="margin:1;">		\|<ul style="margin:1;">
	* Fixed a rare issue where some smart card readers (PC/SC) did not retrieve ATR command correctly.		* Fixed a rare issue where some smart card readers (PC/SC) did not retrieve ATR command correctly.
Line 71:		Line 77:
	</ul>		</ul>
	\|-		\|-
	\|1.2.0\|\|2025-09-11\|\|		\|1.2.0\|\|2025-09-11
	\|<ul style="margin:1;">		\|<ul style="margin:1;">
	* Improved authentication speed when using Lisle Hyper Card racks – authentication is now 3–4 times faster compared to the previous version.		* Improved authentication speed when using Lisle Hyper Card racks – authentication is now 3–4 times faster compared to the previous version.
Line 78:		Line 84:
	</ul>		</ul>
	\|-		\|-
	\|1.1.0\|\|2025-07-04\|\|		\|1.1.0\|\|2025-07-04
	\|<ul style="margin:1;">		\|<ul style="margin:1;">
	* Disabled internal logging to internal.log, keeping only the main application logs. This prevents uncontrolled file growth and simplifies troubleshooting.		* Disabled internal logging to internal.log, keeping only the main application logs. This prevents uncontrolled file growth and simplifies troubleshooting.
Line 86:		Line 92:
	</ul>		</ul>
	\|-		\|-
	\|1.0.0\|\|2025-04-25\|\|		\|1.0.0\|\|2025-04-25
	\|<ul style="margin:1;">		\|<ul style="margin:1;">
	* Reduced memory usage to improve performance and stability.		* Reduced memory usage to improve performance and stability.

Donatas.Mazonas: Added release notes and .zip file for CCA v2.1.0

2026-01-15T06:46:52Z

Added release notes and .zip file for CCA v2.1.0

← Older revision		Revision as of 09:46, 15 January 2026
Line 48:		Line 48:
	!Release Notes		!Release Notes
	\|-		\|-
	\|'''2.0.0'''\|\|'''~~2025~~-12-18'''\|\|[[File:Download_zip.png\|x60px\|link=Special:Redirect/file/Company_Card_Authenticator_v2.0.0.zip]]		\|'''2.1.0'''\|\|'''2026-01-14'''\|\|[[File:Download_zip.png\|x60px\|link=Special:Redirect/file/Company_Card_Authenticator_v2.1.0.zip]]
			\|<ul style="margin:1;">
			* Fixed an issue where company cards were not identified reliably when using Lisle Hyper Card racks.
			* Fixed a rare display issue where the same company card could appear duplicated in the monitor view when using standard smart card readers (PC/SC).
			</ul>
			\|-
			\|2.0.0\|\|2025-12-18\|\|
	\|<ul style="margin:1;">		\|<ul style="margin:1;">
	* Added version information to the CCA monitor, showing the installed version, release date, package size, and whether an update is available.		* Added version information to the CCA monitor, showing the installed version, release date, package size, and whether an update is available.

Evaldas.M at 14:25, 13 January 2026

2026-01-13T14:25:27Z

← Older revision		Revision as of 17:25, 13 January 2026
Line 26:		Line 26:

	==How to Install CCA==		==How to Install CCA==
	===Download ~~and Install~~ from TachoSync===		===Download it from TachoSync UI===
	[[File:CCA.png\|right]]		[[File:CCA.png\|right]]
	# Go to '''[https://tacho.teltonika.lt TachoSync]'''.		# Go to '''[https://tacho.teltonika.lt TachoSync]'''.
Line 33:		Line 33:
	# Open the downloaded file and install CCA.		# Open the downloaded file and install CCA.
	# Run CCA.		# Run CCA.
	~~Your~~ card reader ~~is now able to remotely authorize tachograph data downloads~~.		Now you can connect card reader with a company card that will be used for remote authentication.

	For more information on how to add company cards, please refer to [[TachoSync_Interface#Adding_a_Company_Card\|Adding a company card]].		For more information on how to add company cards, please refer to [[TachoSync_Interface#Adding_a_Company_Card\|Adding a company card]].

	===~~Update through~~ CCA===		===Version update via CCA===
	# ~~When~~ a new version is available, a banner appears at the top of the CCA window. The banner contains the version number, release date and "Update" button. If the banner is dismissed, it does not re-appear until a new version is released.		# Another option is to update it directly from CCA's monitor view. Once a new version is available, a banner appears at the top of the CCA window. The banner contains the version number, release date and "Update" button. If the banner is dismissed, it does not re-appear until a new version is released.
	# Click "Update" - the download starts, progress is shown.		# Click "Update" - the download starts, progress is shown.
	# When download is completed, click "Install and restart".		# When download is completed, click "Install and restart".
Line 92:		Line 92:
	[[File:Company Card Authenticator interface window.png\|link=Special:Redirect/file/Company Card Authenticator interface window.png\|frame\|200px\|alt=Company Card Authenticator interface\|Company Card Authenticator interface]]		[[File:Company Card Authenticator interface window.png\|link=Special:Redirect/file/Company Card Authenticator interface window.png\|frame\|200px\|alt=Company Card Authenticator interface\|Company Card Authenticator interface]]

	The CCA provides the name of the connected ~~smartcard~~ reader(s) and the following information in a table:		The CCA provides the name of the connected reader(s) and the following information in a table:
	* Card slot - identifier of card slot in the reader.		* Card slot - identifier of card slot in the reader.
	* Card ID - a unique identifier assigned by the smart card chip - '''copy this ID to TachoSync when adding a new company card - see [[TachoSync Interface#Companies\|“Companies”]] for more information'''.		* Card ID - a unique identifier assigned by the smart card chip - '''copy this ID to TachoSync when adding a new company card - see [[TachoSync Interface#Companies\|“Companies”]] for more information'''.
Line 107:		Line 107:
	==CCA Hosting Models==		==CCA Hosting Models==
	'''1. Centralized Card Management (Provider-hosted CCA)		'''1. Centralized Card Management (Provider-hosted CCA)
	*The service provider ~~(our direct client) collects physical~~ company cards ~~from its customers (~~end-clients~~, e.g., transport companies)~~.		*The service provider hosts the company cards of the end-clients.
	*These cards are stored in card hotels / hyper-racks (hardware racks that can host many cards at once).		*These cards are stored in card hotels / hyper-racks (hardware racks that can host many cards at once).
	*The CCA software runs on the provider’s infrastructure, making all stored cards available to ~~the tachograph server~~.		*The CCA software runs on the service provider’s infrastructure, making all stored cards available to TachoSync.

	'''Key highlights:		'''Key highlights:
Line 116:		Line 116:
	*Works best for providers serving many small transport companies that do not want local IT hassle.		*Works best for providers serving many small transport companies that do not want local IT hassle.

	'''2. Local Deployment (End-client ~~hosted~~ CCA)		'''2. Local Deployment (End-client hosts CCA)
	*The end-client (transport company) keeps the company card on-site, usually in a single-slot USB smart card reader connected to a PC.		*The end-client (transport company) keeps the company card on-site, usually in a single-slot USB smart card reader connected to a PC.
	*The CCA application is installed on that PC.		*The CCA application is installed on that PC.