Teltonika Configurator FAQ - Revision history

Justas.belevicius at 13:19, 31 March 2026

2026-03-31T13:19:41Z

← Older revision		Revision as of 16:19, 31 March 2026
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	\|Please see our product features in:		\|Please see our product features in:
	https://teltonika-gps.com/		https://teltonika-gps.com/
	\|
	\|-		\|-
	! style="text-align: left;" \|Where Can I find Teltonika Configurator application log files?		! style="text-align: left;" \|Where Can I find Teltonika Configurator application log files?

Justas.belevicius at 12:31, 5 March 2026

2026-03-05T12:31:12Z

← Older revision		Revision as of 15:31, 5 March 2026
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	\|Please see our product features in:		\|Please see our product features in:
	https://teltonika-gps.com/		https://teltonika-gps.com/
			\|
			\|-
			! style="text-align: left;" \|Where Can I find Teltonika Configurator application log files?
			\|\|Configurator application log files are located within system path:<br> C:\Users\'''user_name'''\AppData\Roaming\Teltonika\FMB.Configurator
			\|\|
			\|-

	\|}		\|}

	[[Category:Teltonika Configurator]]		[[Category:Teltonika Configurator]]

Sandra.Gasyte at 12:42, 1 October 2021

2021-10-01T12:42:39Z

Tomas.kriauciunas at 05:38, 6 May 2020

2020-05-06T05:38:06Z

← Older revision		Revision as of 08:38, 6 May 2020
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	\|-		\|-
	! style="text-align: left;" \|How to know if my Teltonika Configurator Version is suitable for my device?		! style="text-align: left;" \|How to know if my Teltonika Configurator Version is suitable for my device?
	\|\|Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive. \|\|		\|\|Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive.\|\|
	[[Teltonika Configurator versions]]		[[Teltonika Configurator versions]]
	\|-		\|-
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	\|-		\|-
	\|'''What does upper buttons do?'''		\|'''What does upper buttons do?'''
	\|'''Load:''' Allows ~~the~~ user to read the current device configuration.		\|'''Load from device:''' Allows user to read the current device configuration
	'''~~Save~~:''' Allows user to ~~save the recently developed~~ configuration ~~into~~ Teltonika ~~device.~~		'''Load from file:''' Allows user to open a configuration file for Teltonika devices saved in PC or external HDD

	'''~~Load Defaults~~:''' ~~Load and~~ save ~~default~~ configuration ~~values.~~		'''Save to device:''' Allows user to save the recently developed configuration into Teltonika device

	'''Save to file:''' Allows user to save the recently developed configuration into a PC or External HDD folder.		'''Save to file:''' Allows user to save the recently developed configuration into a PC or External HDD folder

	'''~~Load from file~~:''' Allows user to ~~open a configuration file for Teltonika devices saved in PC~~ or ~~external HDD.~~		'''Update firmware:''' Allows user to upgrade or downgrade the device firmware version

	'''Read records:''' Allows user to read all the record from a Teltonika device to a file		'''Read records:''' Allows user to read all the record from a Teltonika device to a file

	'''Reset ~~device~~:''' ~~Apply~~ a ~~reboot over device.~~		'''Reset configuration:''' Writte the initial configuration into device ignoring a saved or loaded one

	'''~~Device Information:''' Provide the data about device~~		'''Reboot device:''' Apply a reboot over device.

	~~'''Get Actual Profile:''' Know the profile you~~ device ~~is currently working on. Supported devices (FM63, FMB630)~~

	~~'''Add Keyword~~:''' ~~Add the security keyword to prevent the reconfiguration of your device. The~~ device ~~after unsuccessful 5 atemps of keyword inserting is blocked~~.
	\|		\|
	\|-		\|-
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	\|-		\|-
	\|'''How Do I know my configuration is saved?'''		\|'''How Do I know my configuration is saved?'''
	\|~~'''1.''' Save the~~ configuration ~~to file first to the device by pressing '''Save''' button~~		\|Teltonika Configurator pops up a small window with notification of saved configuration. You can confirm it saving again - "nothing to save" advice should appear
	~~'''2~~.~~''' Save configuration file to your computer by pressing '''Save~~ to ~~file''' button.~~		Also disconnect & connect it again. The configuration will show automatically.

	~~'''3~~.~~''' Press the '''Load''' button in the device.~~


	~~If after pressing '''Load''' button~~ configuration ~~did not changed, it means it was saved successfully~~.
	\|		\|
	\|-		\|-
	! style="text-align: left;" \|Where Can I get the latest Teltonika Configurator Versions?		! style="text-align: left;" \|Where Can I get the latest Teltonika Configurator Versions?
	\|\|Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive.		\|\|Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive.
	\|\| [[Teltonika Configurator versions]]		\|\|[[Teltonika Configurator versions]]
			\|-
			\|'''Why some lefts menues have more options than others?'''
			\|Available options or features depended on actual FW version or Teltonika device.
			\|Please see our product features in:
			https://teltonika-gps.com/
	\|}		\|}

Tomas.kriauciunas: Protected "Teltonika Configurator FAQ" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

2020-04-29T16:14:12Z

Protected "Teltonika Configurator FAQ" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

← Older revision		Revision as of 19:14, 29 April 2020
(No difference)

Tomas.kriauciunas at 13:02, 29 April 2020

2020-04-29T13:02:56Z

← Older revision		Revision as of 16:02, 29 April 2020
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	! style="text-align: left;" \|How to know if my Teltonika Configurator Version is suitable for my device?		! style="text-align: left;" \|How to know if my Teltonika Configurator Version is suitable for my device?
	\|\|Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive. \|\|		\|\|Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive. \|\|
	[[FM Configurator versions]]		[[Teltonika Configurator versions]]
	\|-		\|-
	\|'''My device is detected as "NotSupported"'''		\|'''My device is detected as "NotSupported"'''
	\|You are using a wrong Teltonika Configurator version. This mainly happen when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.		\|You are using a wrong Teltonika Configurator version. This mainly happen when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.
	\|		\|
	[[FM Configurator versions]]		[[Teltonika Configurator versions]]
	\|-		\|-
	\|'''What does upper buttons do?'''		\|'''What does upper buttons do?'''
Line 39:		Line 39:
	! style="text-align: left;" \|My configuration version which i'm trying to upload do not mach my device		! style="text-align: left;" \|My configuration version which i'm trying to upload do not mach my device
	\|\|A Configuration file must be develop by Firmware version & Teltonika device. If an uncompatibility error pops up, a Firmware & Hardware difference must be happening\|\|Make sure to find the correct configurators version and Firmware verions according your project:		\|\|A Configuration file must be develop by Firmware version & Teltonika device. If an uncompatibility error pops up, a Firmware & Hardware difference must be happening\|\|Make sure to find the correct configurators version and Firmware verions according your project:
	[[FM Configurator versions]]		[[Teltonika Configurator versions]]


Line 56:		Line 56:
	! style="text-align: left;" \|Where Can I get the latest Teltonika Configurator Versions?		! style="text-align: left;" \|Where Can I get the latest Teltonika Configurator Versions?
	\|\|Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive.		\|\|Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive.
	\|\|[[FM Configurator versions]]		\|\| [[Teltonika Configurator versions]]
	\|}		\|}

Tomas.kriauciunas: Created page with "The main questions and answer listed in the selected FAQ section. {| class="wikitable sortable" |+ |- ! style="background: black; color: white;" |Question ! style="background:..."

2020-04-29T13:02:26Z

Created page with "The main questions and answer listed in the selected FAQ section. {| class="wikitable sortable" |+ |- ! style="background: black; color: white;" |Question ! style="background:..."

New page

The main questions and answer listed in the selected FAQ section.
{| class="wikitable sortable"
|+
|-
! style="background: black; color: white;" |Question
! style="background: black; color: white;" |Answers
! style="background: black; color: white;" |Information Links:
|-
! style="text-align: left;" |How to know if my Teltonika Configurator Version is suitable for my device?
||Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive. ||
[[FM Configurator versions]]
|-
|'''My device is detected as "NotSupported"'''
|You are using a wrong Teltonika Configurator version. This mainly happen when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.
|
[[FM Configurator versions]]
|-
|'''What does upper buttons do?'''
|'''Load:''' Allows the user to read the current device configuration.
'''Save:''' Allows user to save the recently developed configuration into Teltonika device.

'''Load Defaults:''' Load and save default configuration values.

'''Save to file:''' Allows user to save the recently developed configuration into a PC or External HDD folder.

'''Load from file:''' Allows user to open a configuration file for Teltonika devices saved in PC or external HDD.

'''Read records:''' Allows user to read all the record from a Teltonika device to a file

'''Reset device:''' Apply a reboot over device.

'''Device Information:''' Provide the data about device

'''Get Actual Profile:''' Know the profile you device is currently working on. Supported devices (FM63, FMB630)

'''Add Keyword:''' Add the security keyword to prevent the reconfiguration of your device. The device after unsuccessful 5 atemps of keyword inserting is blocked.
|
|-
! style="text-align: left;" |My configuration version which i'm trying to upload do not mach my device
||A Configuration file must be develop by Firmware version & Teltonika device. If an uncompatibility error pops up, a Firmware & Hardware difference must be happening||Make sure to find the correct configurators version and Firmware verions according your project:
[[FM Configurator versions]]

Make sure new configurator version matches your device firmware branch.
|-
|'''How Do I know my configuration is saved?'''
|'''1.''' Save the configuration to file first to the device by pressing '''Save''' button
'''2.''' Save configuration file to your computer by pressing '''Save to file''' button.

'''3.''' Press the '''Load''' button in the device.

If after pressing '''Load''' button configuration did not changed, it means it was saved successfully.
|
|-
! style="text-align: left;" |Where Can I get the latest Teltonika Configurator Versions?
||Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive.
||[[FM Configurator versions]]
|}

← Older revision		Revision as of 15:42, 1 October 2021
Line 1:		Line 1:
	The main questions and ~~answer~~ listed in the selected FAQ section.		The main questions and answers are listed in the selected FAQ section.
	{\| class="wikitable sortable"		{\| class="wikitable sortable"
	\|+		\|+
Line 8:		Line 8:
	\|-		\|-
	! style="text-align: left;" \|How to know if my Teltonika Configurator Version is suitable for my device?		! style="text-align: left;" \|How to know if my Teltonika Configurator Version is suitable for my device?
	\|\|Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales ~~representitive~~.\|\|		\|\|Please check the Teltonika device Model & Firmware version. Each should match with the Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available on the Configurator versions page, contact your sales representative.\|\|
	[[Teltonika Configurator versions]]		[[Teltonika Configurator versions]]
	\|-		\|-
	\|'''My device is detected as "NotSupported"'''		\|'''My device is detected as "NotSupported"'''
	\|You are using a wrong Teltonika Configurator version. This mainly ~~happen~~ when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.		\|You are using the wrong Teltonika Configurator version. This mainly happens when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.
	\|		\|
	[[Teltonika Configurator versions]]		[[Teltonika Configurator versions]]
	\|-		\|-
	\|'''What ~~does~~ upper buttons do?'''		\|'''What do upper buttons do?'''
	\|'''Load from device:''' Allows user to read the current device configuration		\|'''Load from device:''' Allows the user to read the current device configuration
	'''Load from file:''' Allows user to open a configuration file for Teltonika devices saved in PC or external HDD		'''Load from file:''' Allows the user to open a configuration file for Teltonika devices saved in PC or external HDD

	'''Save to device:''' Allows user to save the recently developed configuration into Teltonika device		'''Save to device:''' Allows the user to save the recently developed configuration into Teltonika device

	'''Save to file:''' Allows user to save the recently developed configuration into a PC or External HDD folder		'''Save to file:''' Allows the user to save the recently developed configuration into a PC or External HDD folder

	'''Update firmware:''' Allows user to upgrade or downgrade the device firmware version		'''Update firmware:''' Allows the user to upgrade or downgrade the device firmware version

	'''Read records:''' Allows user to read all the ~~record~~ from a Teltonika device to a file		'''Read records:''' Allows the user to read all the records from a Teltonika device to a file

	'''Reset configuration:''' ~~Writte~~ the initial configuration into device ignoring a saved or loaded one		'''Reset configuration:''' Write the initial configuration into the device ignoring a saved or loaded one

	'''Reboot device:''' Apply a reboot over device.		'''Reboot device:''' Apply a reboot over the device.
	\|		\|
	\|-		\|-
	! style="text-align: left;" \|My configuration version which i'm trying to upload do not ~~mach~~ my device		! style="text-align: left;" \|My configuration version which I'm trying to upload does not match my device
	\|\|A Configuration file must be ~~develop~~ by Firmware version & Teltonika device. If an ~~uncompatibility~~ error pops up, a Firmware & Hardware difference must be happening\|\|Make sure to find the correct configurators version and Firmware ~~verions~~ according your project:		\|\|A Configuration file must be developed by Firmware version & Teltonika device. If an incompatibility error pops up, a Firmware & Hardware difference must be happening\|\|Make sure to find the correct configurators version and Firmware versions according to your project:
	[[Teltonika Configurator versions]]		[[Teltonika Configurator versions]]


	Make sure new configurator version matches your device firmware branch.		Make sure the new configurator version matches your device firmware branch.
	\|-		\|-
	\|'''How Do I know my configuration is saved?'''		\|'''How Do I know my configuration is saved?'''
	\|Teltonika Configurator pops up a small window with notification of saved configuration. You can confirm it saving again - "nothing to save" advice should appear		\|Teltonika Configurator pops up a small window with a notification of saved configuration. You can confirm it saving again - "nothing to save" advice should appear
	Also disconnect & connect it again. The configuration will show automatically.		Also, disconnect & connect it again. The configuration will show automatically.
	\|		\|
	\|-		\|-
	! style="text-align: left;" \|Where Can I get the latest Teltonika Configurator Versions?		! style="text-align: left;" \|Where Can I get the latest Teltonika Configurator Versions?
	\|\|Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales ~~representitive~~.		\|\|Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales representative.
	\|\|[[Teltonika Configurator versions]]		\|\|[[Teltonika Configurator versions]]
	\|-		\|-
	\|'''Why some lefts menues have more options than others?'''		\|'''Why some lefts menues have more options than others?'''
	\|Available options or features depended on actual FW version or Teltonika device.		\|Available options or features depended on the actual FW version or Teltonika device.
	\|Please see our product features in:		\|Please see our product features in:
	https://teltonika-gps.com/		https://teltonika-gps.com/
	\|}		\|}

			[[Category:Teltonika Configurator]]