Changes

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  '''Turn the ignition ON.'''

  '''Turn the ignition ON.'''

*'''Configurator:''' Check if OEM Total Mileage (Parameter ID: 40430) is received in I/O settings.

*'''Configurator:''' Check if the device is configured correctly. Check the section [[Pay_as_You_Drive#2._Configuring_scenario|Configuring scenario]].

*'''Server:''' Check if OBD OEM Total Mileage (AVL ID: 389) is coming to your server.

*'''Server:''' Check if OBD OEM Total Mileage (AVL ID: 389) is coming to your server.

*'''SMS/GPRS command:''' Check with '''readio''' SMS/GPRS command. ''SMS command structure: <SMS Login> <SMS Password> readio 389''  

*'''SMS/GPRS command:''' Check with '''readio''' SMS/GPRS command. ''SMS command structure: <SMS Login> <SMS Password> readio 389''  

|If OBD OEM Total Mileage still cannot be received from the vehicle:

|If the device is configured correctly and OBD OEM Total Mileage cannot be received from the vehicle:

*Contact your Teltonika Sales Manager with the make, model and model year of your vehicle.

*Contact your Teltonika Sales Manager with the make, model and model year of your vehicle.

*You can also contact Teltonika support via VIP HelpDesk with the make, model and model year of your vehicle. Please also share device response to '''obdinfo''' SMS/GPRS command with ignition ON.

*You can also contact Teltonika support via VIP HelpDesk with the make, model and model year of your vehicle. Please also share device response to '''obdinfo''' SMS/GPRS command with ignition ON.