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|<strong>How to activate digital output with SMS command? What commands are available for FMB920? </strong>
|<strong>How to activate digital output with SMS command? What commands are available? </strong>
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| Supported commands can be found here: [[FMB920_SMS/GPRS_Commands]]
| To set digital output use the setdigout command. A description of this command can be found here: [https://wiki.teltonika-gps.com/view/FMB_setdigout FMB_setdigout]
To set digital output use the setdigout command. A description of this command can be found here: [https://wiki.teltonika-gps.com/view/FMB_setdigout FMB_setdigout]
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|<strong>Is there a way to implement seat belt detection with FMC920 device? </strong>
|<strong>Is there a way to implement seat belt detection with a device with only one digital input? </strong>
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|-
| There are 2 methods we can follow:
| There are 2 methods we can follow:
1. Digital Input: The FMC920 device only has 1 Digital input which is mostly used to connect the ignition cable, In this use case - the ignition source can be set to power voltage and the seatbelt sensor can be connected to Digital input with priority - High and Operand "On change".
1. Digital Input: if the device only has 1 Digital input which is mostly used to connect the ignition cable, In this use case - the ignition source can be set to power voltage and the seatbelt sensor can be connected to Digital input with priority - High and Operand "On change".
2. Analog Input: The seat belt sensor can be connected to Analog Input 1 with priority - high and low-level values (depending on the voltage from the seatbelt, let's say 12 VDC) - 10 VDC and High level - 13 VDC. The idea is to make the voltage fall between low-level and high-level values and generate an event when the voltage enters that range.
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|<strong>How to use the device transfer feature in FOTAWEB? </strong>
|<strong>How to use the device transfer feature in FOTA Web? </strong>
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| Device transfer is a feature in FOTAWEB that allows clients to directly move devices amongst their accounts without the need to involve Teltonika.
| Device transfer is a feature in FOTA Web that allows clients to directly move devices amongst their accounts without the need to involve Teltonika.
More information about this feature can be found here: [https://wiki.teltonika-gps.com/view/FOTA_WEB_Devices#Device_transfer Device transfer]
More information about this feature can be found here: [https://wiki.teltonika-gps.com/view/FOTA_WEB_Devices#Device_transfer Device transfer]
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|<strong>How do I update configurations remotely via Teltonika FOTA Web? </strong>
|<strong>How do I update configurations remotely via Teltonika FOTA Web? </strong>
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|-
| Kindly use the FOTA Web to remotely update configurations to units as explained here: [[FOTA WEB]]
| Kindly use the FOTA Web to remotely update configurations to units as explained here: [[FOTA WEB|FOTA Web]]
Steps are:
Steps are:
1. Upload the configuration file in FOTA WEB under the files tab.
1. Upload the configuration file in FOTA Web under the files tab.
2. Head over to the devices tab then select the devices to receive the configuration.
2. Head over to the devices tab then select the devices to receive the configuration.
3. Click on Create Task and choose Update Configuration on the drop-down then below it, choose the uploaded file, then click on Create Task.
3. Click on Create Task and choose Update Configuration on the drop-down then below it, choose the uploaded file, then click on Create Task.
The task will be executed the next time the device connects to FOTA WEB or you can force it to connect immediately by sending a command " web_connect" with two spaces before the command and no quotes, or hard restart the unit by unplugging the power and the internal battery then plugging it back on then the task will be executed immediately.
The task will be executed the next time the device connects to FOTA Web or you can force it to connect immediately by sending a command '''''web_connect''''', or by forcing a hard restart of the unit by unplugging the power and the internal battery then plugging it back on - then the task will be executed immediately.
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|<strong>Where can we find the connection schemes for CAN-CONTROL adapter? </strong>
|<strong>Where can we find the connection schemes for CAN-CONTROL adapter? </strong>
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|-
| Please use the link below to find and download the necessary connection scheme.
| Please create a Helpdesk ticket for our support team and specify the vehicle that the connection scheme is needed for.
The whole supported vehicle list for CAN-CONTROL adapter can be found here: [[CAN adapter supported vehicles]]
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|<strong>Does all RFID cards with 125 or 128kHz frequency work with FMC150 ? What about a 13.56 MHz NFC or RFID device? </strong>
|<strong>Does all RFID cards with 125 or 128kHz frequency work with FMC150 ? What about a 13.56 MHz NFC or RFID device? </strong>
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|Like other devices with a 1-Wire interface, FMC 150 also supports a 1-wire protocol (DS1990A) RFID reader.
|Like other devices with a 1-Wire interface, FMC150 also supports a 1-wire protocol (DS1990A) RFID reader.
If the reader reads cards with 125 or 128 kHz and transmits this data through 1 wire protocol (DS1990A), we can integrate it into FMC150.
If the reader reads cards with 125 or 128 kHz and transmits this data through 1 wire protocol (DS1990A), we can integrate it into FMC150.
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|<strong>How many batteries does TAT use? </strong>
|<strong>How many batteries does TAT1XY use? </strong>
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| TAT uses 1 battery, which consists of 2 (7.2V variant) or 3 (10.8V variant) cells. Currently, manufactured TAT devices use 3-cell batteries.
| TAT1XY uses 1 battery, which consists of 2 (7.2V variant) or 3 (10.8V variant) cells. Currently, manufactured TAT devices use 3-cell batteries.
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|<strong>I have successfully paired the Teltonika Eye sensor to the FMB130 and I can see the data on the I/O tab but the data is not sent to my platform, what could be the issue? </strong>
|<strong>I have successfully paired the Teltonika Eye sensor to the fleet management device and I can see the data on the I/O tab but the data is not sent to my platform, what could be the issue? </strong>
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| For the data to be sent to the platform, the I/O needs to have a priority of ‘Low’, ‘High’, or ‘Panic’ so that the data can be sent with periodical data to the platform.
| For the data to be sent to the platform, the I/O needs to have a priority of ‘Low’, ‘High’, or ‘Panic’ so that the data can be sent with periodical data to the platform.