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| | | |
| ==How does it work?== | | ==How does it work?== |
− | <p>All our devices are able to transmit their current state when they are connected to PC using USB cable. | + | <p>All our devices are able to transmit their current state when they are connected to PC using USB cable or over the air using [https://wiki.teltonika-gps.com/view/FOTA_WEB| Fota Web]. |
| </p><p>Log file is used to detect errors and provide information when device is operating unexpectedly.<br /> | | </p><p>Log file is used to detect errors and provide information when device is operating unexpectedly.<br /> |
| + | ==Using filters for different issues== |
| + | |
| + | Always use login and password before commnad like with all other commands for FMB devices [https://wiki.teltonika-gps.com/view/FMB120_SMS/GPRS_Commands| How to send an sms] |
| + | |
| + | =====Connectivity issue===== |
| + | |
| + | 03.27 base -> log2sdfilterset 0;11;12;13;18;2;1 |
| + | 03.28/29 base -> log2sdfilterset 0;3;11;12;13;19;18;1 |
| + | |
| + | =====OBD/CAN log===== |
| + | |
| + | log2sdfilterset 0;3;4;2;1 |
| + | =====GPS accuracy issue===== |
| + | |
| + | log2sdfilterset 0;3;17;1 |
| + | =====Accelerometer, calibration issue===== |
| + | |
| + | log2sdfilterset 0;3;2;22;21;1 |
| + | =====BLE sensors/beacons===== |
| + | |
| + | log2sdfilterset 0;3;2;20;1 |
| + | =====CarSharing FW (BT/BLE/CAN filter)===== |
| + | |
| + | log2sdfilterset 0;3;7;8;4;1 |
| + | =====1-wire issue===== |
| + | |
| + | log2sdfilterset 0;3;2;5;1 |
| + | =====TimeSync issue===== |
| + | |
| + | log2sdfilterset 0;3;6;1 |
| + | =====DOUT control/Immo issue===== |
| + | |
| + | log2sdfilterset 0;3;2;10;14;1 |
| + | <br> |
| + | <br> |
| + | Note: Filters are applicable for following Tracker groups: |
| + | <br> |
| + | * Basic Trackers;<br> |
| + | * Fast & Easy Trackers;<br> |
| + | * Advanced Trackers;<br> |
| + | * OBD Trackers;<br> |
| + | * CAN Trackers & Adapters.<br> |
| + | Groups can be found in [https://wiki.teltonika-gps.com/view/Main_Page landing page] |
| + | |
| + | {| class="wikitable" style="border-style: solid; border-width: 0px" |
| + | |+ |
| + | |- |
| + | | style="text-align: left; background: #F6F6FB;" | [[Image:Bw_nb.png|50px]] |
| + | | style="text-align: left; background: #F6F6FB;" | After issue is reproduced and logs are collected, please, remove filters by sending -> log2sdfilterset 0 - SMS command! |
| + | |- |
| + | |} |
| + | |
| + | ==Steps to collect log file through FOTA WEB== |
| + | Send [https://wiki.teltonika-gps.com/view/FMB120_SMS/GPRS_Commands| web_connect] sms command to device after log download task is assigned. |
| + | |
| + | [[File:FOTA_WEB_Log_Download.mp4|1200px]] |
| | | |
| ==Steps to collect log file through Terminal.exe== | | ==Steps to collect log file through Terminal.exe== |
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| ==Other Log capture guides== | | ==Other Log capture guides== |
− | [https://wiki.teltonika-gps.com/view/How_to_capture_OBDII_data_log%3F| OBDII Logging] | + | ====[https://wiki.teltonika-gps.com/view/How_to_capture_OBDII_data_log%3F OBDII Logging]==== |
− | [https://wiki.teltonika-gps.com/view/How_to_capture_CAN_adapter_log_from_FMX1YX| CAN adapter logging] | + | <br> |
− | https://wiki.teltonika-gps.com/view/How_to_capture_remote_Tacho_log_from_FM_device%3F| Tachograph file download logging] | + | ====[https://wiki.teltonika-gps.com/view/How_to_capture_CAN_adapter_log_from_FMX1YX CAN adapter logging]==== |
| + | <br> |
| + | ====[https://wiki.teltonika-gps.com/view/How_to_capture_remote_Tacho_log_from_FM_device%3F Tachograph file download logging]==== |
| [[Category: Frequently Asked Questions - FAQ]] | | [[Category: Frequently Asked Questions - FAQ]] |