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Setting up Two-Factor Authentication (2FA) in HelpDesk (view source)
Revision as of 14:28, 14 June 2024
, 14 Juneno edit summary
==Introduction==
==Introduction==
==Setting the 2FA==
==Setting the 2FA==
Things you'll need:
'''Things you'll need:'''
1.Your smartphone
1.Your smartphone
2.Authenticator app (available on '''Google Play Store''' or '''Apple App Store''')
2.Authenticator app (available on '''Google Play Store''' or '''Apple App Store''')
Steps:
'''Download APP For Android OS:'''
[[File:GOOGLE_apps.jpg|500x700px]]
'''Download APP For Apple iOS:'''
[[File:APPLE_apps.jpg|500x700px]]
'''Steps:'''
'''1. Download and Install the Authenticator App (Microsoft Authenticator, Google Authenticator or similar)'''
'''1. Download and Install the Authenticator App (Microsoft Authenticator, Google Authenticator or similar)'''
'''2.1.''' Open the web browser and go to Helpdesk URL:
'''2.1.''' Open the web browser and go to Helpdesk URL:
https://helpdesk.teltonika-iot-group.com
https://helpdesk.teltonika-iot-group.com
'''2.2.''' Log in to your account using your username and password.
'''2.2.''' Log in to your account using your username and password.
Once you enter the correct code, the 2FA setup will be complete.
Once you enter the correct code, the 2FA setup will be complete.
From now on, with every new log in to Helpdesk, you will be asked to enter code displayed in your Authenticator app.
From now on, with every new log in to Helpdesk, you will be asked to enter code displayed in your Authenticator app.
[[Category:General Information]]
