FOTA WEB Companies

The companies tab is used to manage any additional child companies to your parent company.

Companies section

There are the following columns in the general Companies area.

FIELD NAME	VALUE	DESCRIPTION
ID	Company's ID	Company ID generated by FOTA Web when it was first created
	NAME	Company name	Field displays company's name
CODE	Company Code| default: -	Field displays company's code that is generated when devices are first dispatched.
PARENT COMPANY	Parent company name	Field displays parent company name that is above the user company in the hierarchy tree
CREATED BY	User email	Field displays user's email that have created the company
CREATED AT	Creation date	Field displays the date when company was created

Create

The Create pop up button is the main tool for creating a company.


These are the steps to create a child company for your user company:

1. Click on Create.
2. Enter the name of the parent company in the first field.
3. Enter the name of the child company in the second field.
4. Click on Create.

NOTE: You can only create a child company as a parent company user. Any company that is created under the parent company can be managed by users within it and within the parent company. The users in the child company do not have access to management of the parent company.

Companies hierarchies depth

The maximum vertical depth of company hierarchies is limited to 5 levels where the first level is the parent company and 4 levels of child companies. One company can have multiple horizontal companies.

Transfer companies

This function allows the user to move or merge companies existing within his hierarchy

Move

The Move pop up button is used for moving existing child companies. These are the steps to move companie:

1. Move selected by default.
2. Enter the name of the source company in the first field.
3. Enter the name of the target company in the second field.
4. Click on Move.
5. Click on Next.
6. Make sure you have correctly selected source and target companies.
7. Click on Move.

Merge

The Merge pop up button is used for merging existing child and/or parent companies. These are the steps to merge two companies into one:

1. Click on Merge.
2. Enter the name of the source company in the first field.
3. Enter the name of the target company in the second field.
4. Click on Merge.
5. Click on Next.
6. Make sure you have correctly selected source and target companies.
7. Click on Merge.

NOTE: Source company will be deleted after merging and all source company's users, devices, files and groups will be moved to the target company.

Company „Merge“ functionality changes – after 2024.05.06. Currently, the system performs two separate actions in the background when merging two companies:

1.      Moving „Source“ company under „Target“ company.

2.      Merging „Source“ company with „Target“ company.

We want to streamline „Move“ and „Merge“ functionalities in FOTA WEB to perform the intended action. After changes are introduced, „Merge“ action will be allowed only when the source company is the immediate parent of the target company. For example, in a company structure like this:

• Company A  - Parent company.
  • Company B - Child of Company A.
    • Company D - Child of Company B.
  • Company C - Child of Company A.

“Company B” and “Company C” can be merged with “Company A”. And “Company D” can be merged with “Company B”. Graphical representation:

Delete

The Delete pop up button is used for deleting existing child companies.

These are the steps to delete two companies:

1. Check companies that you would like to delete.
2. Click on Delete.
3. Make sure you have selected the correct companies.
4. Click on Delete.

NOTE: Deleted companies cannot be restored.

Company levels

On 2024 January 30th all companies in FOTA WEB will have a level attributed. While continuing to provide remote update features to all of our users, we reserve Standard and Premium plans for most active Teltonika Telematics enablers. Contact your Teltonika Telematics provider to know more or check our FAQ.

COMPANY LEVELS

Key features	Basic	Standard	Premium
Update firmware	✅	✅	✅
Update configuration	✅	✅	✅
Receive configuration	✅	✅	✅
Receive internal device log	✅	✅	✅
Device list export limit	200 000	200 000	200 000
Transfer TLS certificate	✅	✅	✅
Device transfer	✅	✅	✅
Accessories control
Update CAN adapter	✅	✅	✅
Update FMx150 CAN chip	✅	✅	✅
Upload CAN OEM file	✅	✅	✅
Automation
Smart groups	❌	✅	✅
Task schedule	❌	✅	✅
History and expiration
Tasks and task groups history	24 months	24 months	24 months
Pending task expiration	1 month	12 months	12 months
File expiration	12 months	24 months	24 months
Device change history	6 months	24 months	24 months
Resources
Companies	5	100	500
Users	10	100	500
Tasks per task group	100	10.000	30.000
Configuration files	1 per device count	1 per device count	1 per device count
Integration
FOTA WEB API	❌	✅	✅
TCT web	❌	❌	✅

FAQ

1. How are the company levels attributed in FOTA WEB?

A level is attributed to a company depending on the stage of our business partnership. Please contact your Teltonika Telematics provider to get more details.

2. When will the company levels come into force?

Time and feature aspects of company levels will come into force on January 30th, 2024. Resource and API aspects will be applied on July 16th, 2024. We will send additional reminders before the implementation dates.

3. I have more child companies, users and / or configuration files than my current level allows. What will happen with extra entities?

Extra entities will continue to be available in your FOTA WEB account. However, there will be no possibility to create new companies, users and / or configuration files until extra entities are deleted.

4. Will the contents of Company levels change in future?

The contents of each level might change in future, depending on the new features released in FOTA WEB or on growth of the system itself. Meantime the core functionality, like remote device update feature, will continue to be available for all Teltonika Telematics clients. Any change we might introduce in future will be announced in advance.

5. Each of the levels has expiration period for tasks and files. How this period will be calculated?

The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant to our clients anymore. Please pay attention to the following changes that might affect tasks, task groups, device change history, and files.