Difference between revisions of "Teltonika Configurator FAQ"

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The main questions and answers are listed in the selected FAQ section.
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The main questions and answer listed in the selected FAQ section.
 
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! style="text-align: left;" |How to know if my Teltonika Configurator Version is suitable for my device?
 
! style="text-align: left;" |How to know if my Teltonika Configurator Version is suitable for my device?
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||Please check the Teltonika device Model & Firmware version. Each should match with the Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available on the Configurator versions page, contact your sales representative.||
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||Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive. ||
 
  [[Teltonika Configurator versions]]
 
  [[Teltonika Configurator versions]]
 
|-
 
|-
 
|'''My device is detected as "NotSupported"'''
 
|'''My device is detected as "NotSupported"'''
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|You are using the wrong Teltonika Configurator version. This mainly happens when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.
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|You are using a wrong Teltonika Configurator version. This mainly happen when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.
 
|
 
|
 
  [[Teltonika Configurator versions]]
 
  [[Teltonika Configurator versions]]
 
|-
 
|-
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|'''What do upper buttons do?'''
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|'''What does upper buttons do?'''
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|'''Load from device:''' Allows the user to read the current device configuration  
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|'''Load:''' Allows the user to read the current device configuration.
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'''Load from file:''' Allows the user to open a configuration file for Teltonika devices saved in PC or external HDD
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'''Save:''' Allows user to save the recently developed configuration into Teltonika device.
  
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'''Save to device:''' Allows the user to save the recently developed configuration into Teltonika device
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'''Load Defaults:''' Load and save default configuration values.
  
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'''Save to file:''' Allows the user to save the recently developed configuration into a PC or External HDD folder
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'''Save to file:''' Allows user to save the recently developed configuration into a PC or External HDD folder.
  
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'''Update firmware:''' Allows the user to upgrade or downgrade the device firmware version
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'''Load from file:''' Allows user to open a configuration file for Teltonika devices saved in PC or external HDD.
  
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'''Read records:''' Allows the user to read all the records from a Teltonika device to a file
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'''Read records:''' Allows user to read all the record from a Teltonika device to a file
  
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'''Reset configuration:''' Write the initial configuration into the device ignoring a saved or loaded one
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'''Reset device:''' Apply a reboot over device.
  
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'''Reboot device:''' Apply a reboot over the device.
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'''Device Information:''' Provide the data about device
 +
 
 +
'''Get Actual Profile:''' Know the profile you device is currently working on. Supported devices (FM63, FMB630)
 +
 
 +
'''Add Keyword:''' Add the security keyword to prevent the reconfiguration of your device. The device after unsuccessful 5 atemps of keyword inserting is blocked.
 
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|
 
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|-
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! style="text-align: left;" |My configuration version which I'm trying to upload does not match my device
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! style="text-align: left;" |My configuration version which i'm trying to upload do not mach my device
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||A Configuration file must be developed by Firmware version & Teltonika device. If an incompatibility error pops up, a Firmware & Hardware difference must be happening||Make sure to find the correct configurators version and Firmware versions according to your project:
+
||A Configuration file must be develop by Firmware version & Teltonika device. If an uncompatibility error pops up, a Firmware & Hardware difference must be happening||Make sure to find the correct configurators version and Firmware verions according your project:
 
  [[Teltonika Configurator versions]]
 
  [[Teltonika Configurator versions]]
  
  
−
Make sure the new configurator version matches your device firmware branch.
+
Make sure new configurator version matches your device firmware branch.
 
|-
 
|-
 
|'''How Do I know my configuration is saved?'''
 
|'''How Do I know my configuration is saved?'''
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|Teltonika Configurator pops up a small window with a notification of saved configuration. You can confirm it saving again - "nothing to save" advice should appear  
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|'''1.''' Save the configuration to file first to the device by pressing '''Save''' button
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Also, disconnect & connect it again. The configuration will show automatically.
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'''2.''' Save configuration file to your computer by pressing '''Save to file''' button.
 +
 
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'''3.''' Press the '''Load''' button in the device.
 +
 
 +
 
 +
If after pressing '''Load''' button configuration did not changed, it means it was saved successfully.
 
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|
 
|-
 
|-
 
! style="text-align: left;" |Where Can I get the latest Teltonika Configurator Versions?
 
! style="text-align: left;" |Where Can I get the latest Teltonika Configurator Versions?
−
||Find the optimal Teltonika Configurator versions in the link provided.  If the version you require is not available in the Configurator versions page, contact your sales representative.
+
||Find the optimal Teltonika Configurator versions in the link provided.  If the version you require is not available in the Configurator versions page, contact your sales representitive.
−
||[[Teltonika Configurator versions]]
+
|| [[Teltonika Configurator versions]]
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|-
 
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|'''Why some lefts menues have more options than others?'''
 
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|Available options or features depended on the actual FW version or Teltonika device.
 
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|Please see our product features in:
 
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https://teltonika-gps.com/
 
 
|}
 
|}
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[[Category:Teltonika Configurator]]
 

Revision as of 19:14, 29 April 2020

Main Page > Software & Applications > Teltonika Configurator > Teltonika Configurator FAQ

The main questions and answer listed in the selected FAQ section.

Question Answers Information Links:
How to know if my Teltonika Configurator Version is suitable for my device? Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive. 
Teltonika Configurator versions
My device is detected as "NotSupported" You are using a wrong Teltonika Configurator version. This mainly happen when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version. 
Teltonika Configurator versions
What does upper buttons do? Load: Allows the user to read the current device configuration.

Save: Allows user to save the recently developed configuration into Teltonika device.

Load Defaults: Load and save default configuration values.

Save to file: Allows user to save the recently developed configuration into a PC or External HDD folder.

Load from file: Allows user to open a configuration file for Teltonika devices saved in PC or external HDD.

Read records: Allows user to read all the record from a Teltonika device to a file

Reset device: Apply a reboot over device.

Device Information: Provide the data about device

Get Actual Profile: Know the profile you device is currently working on. Supported devices (FM63, FMB630)

Add Keyword: Add the security keyword to prevent the reconfiguration of your device. The device after unsuccessful 5 atemps of keyword inserting is blocked.

My configuration version which i'm trying to upload do not mach my device A Configuration file must be develop by Firmware version & Teltonika device. If an uncompatibility error pops up, a Firmware & Hardware difference must be happening Make sure to find the correct configurators version and Firmware verions according your project: 
Teltonika Configurator versions


Make sure new configurator version matches your device firmware branch.

How Do I know my configuration is saved? 1. Save the configuration to file first to the device by pressing Save button

2. Save configuration file to your computer by pressing Save to file button.

3. Press the Load button in the device.


If after pressing Load button configuration did not changed, it means it was saved successfully.

Where Can I get the latest Teltonika Configurator Versions? Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive. Teltonika Configurator versions
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