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__TOC__
__TOC__
[[Image:Devicee.png|1200px|center]]
There are the following columns in the general Device area.
[[Image:Devicee.png|1100px|center]]
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<br />
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=='''ACTIONS'''==
=='''Actions'''==
The '''ACTIONS''' drop down menu button is the main tool for all possible actions (tasks) with devices. Successful action results in a [[Devices#VIEW TASKS|'''queued job''']].
The '''ACTIONS''' drop down menu button is the main tool for all possible actions (tasks) with devices. Successful action results in a [[Devices#View Tasks|'''queued job''']].
[[Image:Aktions.png|1200px|center]]
[[Image:Aktions.png|1100px|center]]
This chapter provides explanation of what each dropdown menu item does and how to use it.
This chapter provides an explanation of what each dropdown menu item does and how to use it.
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! style="width: 20%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''FIELD NAME'''
! style="width: 20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''FIELD NAME'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''ACTION'''
! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''ACTION'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''DESCRIPTION'''
! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''DESCRIPTION'''
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Import Device Description''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Import Device Description''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Upload .csv file | Select First Field <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Upload .csv file | Select First Field <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | You can import a list of device '''Descriptions''', that are mapped to '''IMEIs''' or '''S/Ns'''. <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | You can import a list of device '''Descriptions''', that are mapped to '''IMEIs''' or '''S/Ns'''. <br />
Selecting '''First Field''' determines before mentioned mapping.<br />
Selecting '''First Field''' determines before mentioned mapping.<br />
You can download a demo reference .csv file to help you generate your own list.<br />
You can download a demo reference .csv file to help you generate your own list.<br />
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Assign Devices''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Assign Devices''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Devices .csv list | Select Identifier | Company name | Group (optional) <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Devices .csv list | Select Identifier | Company name | Group (optional) <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | You can assign devices to your Child companies, re-assign between different Child companies, or bring devices to your own company with '''Assign Devices''' function. <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | You can assign devices to your Child companies, re-assign between different Child companies, or bring devices to your own company with '''Assign Devices''' function. <br />
'''Select Identifier''' has to be chosen depending on whether you shall use '''IMEIs''' or '''S/Ns''' to make this action.<br />
'''Select Identifier''' has to be chosen depending on whether you shall use '''IMEIs''' or '''S/Ns''' to make this action.<br />
'''Company Name''' determines which Company shall receive devices from .csv list.<br />
'''Company Name''' determines which Company shall receive devices from .csv list.<br />
'''Group''' option appears only after a '''Company''' is selected.
'''Group''' option appears only after a '''Company''' is selected.
|-
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| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Assign to company''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Assign to company''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Company Name <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Company Name <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This function '''assigns''' devices that were selected from '''Device list''' one-by-one or by using '''Filter'''.<br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This function '''assigns''' devices that were selected from '''Device list''' one-by-one or by using '''Filter'''.<br />
Select '''Company Name''' that these devices should be assigned to.<br />
Select '''Company Name''' that these devices should be assigned to.<br />
|-
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| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Assign to group''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Assign to group''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Group Name <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Group Name <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This function '''assigns''' devices that were selected from '''Device list''' one-by-one or by using '''Filter'''.<br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This function '''assigns''' devices that were selected from '''Device list''' one-by-one or by using '''Filter'''.<br />
Select '''Group Name''' that these devices should be assigned to.<br />
Select '''Group Name''' that these devices should be assigned to.<br />
<br />
<br />
'''NOTE:''' a '''Group''' must be created first in '''Groups''' menu.<br />
'''NOTE:''' a '''Group''' must be created first in '''Groups''' menu.<br />
|-
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| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Assign firmware''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Assign firmware''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Firmware Name <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Firmware Name <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Assign a firmware upgrade job to a single or many devices. The next time FM device connects to FOTA WEB – it shall start firmware upgrade procedure.<br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Assign a firmware upgrade job to a single or many devices. The next time FM device connects to FOTA WEB – it shall start firmware upgrade procedure.<br />
Firmware selection dropdown menu is populated by assigning Firmware via '''Files''' menu.<br />
Firmware selection dropdown menu is populated by assigning Firmware via '''Files''' menu.<br />
<br />
<br />
'''NOTE:''' if any of selected devices have already '''Pending''' firmware upgrade tasks – those previous tasks shall be overwritten.<br />
'''NOTE:''' if any of selected devices have already '''Pending''' firmware upgrade tasks – those previous tasks shall be overwritten.<br />
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Assign configuration''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Assign configuration''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Configuration name <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Configuration name <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Assign a configuration upgrade job to a single or many devices. The next time FM device connects to FOTA WEB – it shall start configuration upgrade procedure.<br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Assign a configuration upgrade job to a single or many devices. The next time FM device connects to FOTA WEB – it shall start configuration upgrade procedure.<br />
Configuration selection dropdown menu is populated by assigning Firmware via '''Files''' menu.<br />
Configuration selection dropdown menu is populated by assigning Firmware via '''Files''' menu.<br />
<br />
<br />
'''NOTE''': If any of selected devices have already '''Pending''' configuration upgrade tasks – those previous tasks shall be overwritten.<br />
'''NOTE''': If any of selected devices have already '''Pending''' configuration upgrade tasks – those previous tasks shall be overwritten.<br />
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Download from device''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Download from device''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Configuration file | Black box file | Continuous log files <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Configuration file | Black box file | Continuous log files <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This function assigns a '''Download''' job to FMB device. Next time it connects to FOTA WEB – selected files shall be downloaded.<br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This function assigns a '''Download''' job to FMB device. Next time it connects to FOTA WEB – selected files shall be downloaded.<br />
'''NOTE:''' Continuous log lets you select number of files to be downloaded. Newest log files, that are stored in device’s memory, are taken first. <br />
'''NOTE:''' Continuous log lets you select number of files to be downloaded. Newest log files, that are stored in device’s memory, are taken first. <br />
'''NOTE 2:''' Continuous log can be read only by Teltonika’s team, while blackbox log IS displayed in the device details (i) menu BLACKBOXES tab. <br />
'''NOTE 2:''' Continuous log can be read only by Teltonika’s team, while blackbox log IS displayed in the device details (i) menu BLACKBOXES tab. <br />
'''NOTE 3:''' Continuous log cannot be downloaded by '''user''' role. For more – see '''USER ROLES'''. <br />
'''NOTE 3:''' Continuous log cannot be downloaded by '''user''' role. For more – see [[Company and User role structure#USER ROLES|'''USER ROLES''']]. <br />
|-
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| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Cancel actions''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Cancel actions''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" |-
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Cancels all pending jobs. <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Cancels all pending jobs. <br />
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Tasks are successfully '''queued jobs''', meaning that there was no error parsing user’s request to make an '''ACTION'''. <br />
=='''View Tasks'''==
This menu provides an opportunity to observe the status of a TASK. <br />
Tasks are successfully '''queued job''', meaning that there was no error parsing user’s request to make an [[Devices#Actions|'''ACTION''']]. <br />
If there are multiple jobs assigned for a single device – FOTA WEB shall execute them one by one. Each time a job is completed FM shall reconnect to FOTA WEB immediately and if another job is awaiting – attempt to complete it.<br />
If there are multiple jobs assigned for a single device – FOTA WEB shall execute them one by one. Each time a job is completed FM shall reconnect to FOTA WEB immediately and if another job is awaiting – attempt to complete it.<br />
5. Configuration upgrade <br />
5. Configuration upgrade <br />
Meaning, that if you set all 5 jobs – device will first upload blackbox log, then continuous log and only on 3rd reconnect to FOTA WEB the firmware shall be upgraded.<br />
Meaning, that if you set all 5 jobs – the device will first upload BlackBox log, then continuous log and only on 3rd reconnect to FOTA WEB the firmware shall be upgraded.<br />
Relevant possible error’s that you may encounter after creating a task<br />
Relevant possible error’s that you may encounter after creating a task<br />
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! style="width: 20%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''TASK'''
! style="width: 20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''TASK'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''ERROR'''
! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''ERROR'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''DESCRIPTION'''
! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''DESCRIPTION'''
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Config assignment''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Config assignment''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Configuration file mismatch device's platform. <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Configuration file mismatch device's platform. <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Configuration file is not applicable to this type of device model. Select config file that works on this particular device, e.g. FMB64 config for FMB64 device model. <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Configuration file is not applicable to this type of device model. Select config file that works on this particular device, e.g. FMB64 config for FMB64 device model. <br />
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Firmware''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Firmware''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Firmware file does not exist or information about firmware is missing. Please re-upload firmware file. <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Firmware file does not exist or information about firmware is missing. Please re-upload firmware file. <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Re-upload the firmware and try again. Should error remain – contact us (your Sales representative) for assistance. <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Re-upload the firmware and try again. Should error remain – contact us (your Sales representative) for assistance. <br />
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=='''FILTER'''==
In an unlikely event, any other type of error would appear – it should be reported back to us.<br />
=='''Filter'''==
Filter is designed to both: (1) filter out a list of devices based on combinations of parameters, (2) and to make bulk ACTIONS.<br />
Filter is designed to both: (1) filter out a list of devices based on combinations of parameters, (2) and to make bulk ACTIONS.<br />
You can select/filter devices by:<br />
You can select/filter devices by:<br />
*Company<br />
*Group<br />
*Device Model<br />
*Firmware version<br />
*Job status<br />
Under '''Active Filters''' section you shall see current filters that have been selected.<br />
Under '''Active Filters''' section you shall see current filters that have been selected.<br />
In the example below, you can see 119590 devices being filtered.
In the example below, you can see 119590 devices being filtered.
[[Image:BULK.png|1200px|center]]<br />
[[Image:BULK.png|1100px|center]]<br />
Clicking on '''ACTIONS''' and then selecting a task, say Firmware upgrade, would assign a Firmware upgrade job to 119590 devices.<br />
Clicking on '''ACTIONS''' and then selecting a task, say Firmware upgrade, would assign a Firmware upgrade job to 119590 devices.<br />
=='''Device details'''==
=='''Device details'''==
This chapter is an overview of device details (i) menu. It provides additional detailed information about each device. To access it click on (i) icon on the right of device’s table.<br />
This chapter is an overview of the device details (i) menu. It provides additional detailed information about each device. To access it click on (i) icon on the right of device’s table.<br />
[[Image:Alone.png|1200px|center]]<br />
[[Image:Alone.png|1100px|center]]<br />
{| class="wikitable" style="width: 100%;"
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! style="width: 20%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''FIELD NAME'''
! style="width: 20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''FIELD NAME'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''VALUE'''
! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''VALUE'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''DESCRIPTION'''
! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''DESCRIPTION'''
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''SYSTEM LOGS''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''SYSTEM LOGS''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Information about device’s activities <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Information about device’s activities <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | More info soon... <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | More info soon... <br />
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''CONT. LOGS''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''CONT. LOGS''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Downloaded files <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Downloaded files <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This section shows which Continuous logs downloads from device.<br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This section shows which Continuous logs downloads from device.<br />
'''Continuous logs''' can be read only by Teltonika engineers.<br />
'''Continuous logs''' can be read only by Teltonika engineers.<br />
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''CONFIGURATIONS''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''CONFIGURATIONS''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Downloaded configuration files <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Downloaded configuration files <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This section displays '''Configuration files''' that were downloaded from this device.<br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This section displays '''Configuration files''' that were downloaded from this device.<br />
|-
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''BLACKBOXES''' <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''BLACKBOXES''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Downloaded blackboxes <br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Downloaded blackboxes <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This section displays '''Blackboxes''' that were downloaded from this device.<br />
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This section displays '''Blackboxes''' that were downloaded from this device.<br />
Blackbox file can be viewed directly within FOTA WEB interface, as well as downloaded while in the viewind menu.<br />
Blackbox file can be viewed directly within FOTA WEB interface, as well as downloaded while in the viewind menu.<br />
|}
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Next chapter [[Users|'''Users''']]
