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170 bytes added ,  10:14, 8 February 2021
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__TOC__
 
__TOC__
='''DEVICES'''=
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There are following columns in general Device area.
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[[Image:Devicee.png|1200px|center]]
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There are the following columns in the general Device area.
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[[Image:Devicee.png|1100px|center]]
 
{| class="wikitable" style="width: 100%;"
 
{| class="wikitable" style="width: 100%;"
 
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|}
 
|}
 
<br />
 
<br />
=='''ACTIONS'''==
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=='''Actions'''==
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The '''ACTIONS''' drop down menu button is the main tool for all possible actions (tasks) with devices. Successful action results in a [[Devices#VIEW TASKS|'''queued job''']].
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The '''ACTIONS''' drop down menu button is the main tool for all possible actions (tasks) with devices. Successful action results in a [[Devices#View Tasks|'''queued job''']].
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[[Image:Aktions.png|1200px|center]]
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[[Image:Aktions.png|1100px|center]]
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This chapter provides explanation of what each dropdown menu item does and how to use it.
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This chapter provides an explanation of what each dropdown menu item does and how to use it.
    
{| class="wikitable" style="width: 100%;"
 
{| class="wikitable" style="width: 100%;"
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'''NOTE:''' Continuous log lets you select number of files to be downloaded. Newest log files, that are stored in device’s memory, are taken first. <br />
 
'''NOTE:''' Continuous log lets you select number of files to be downloaded. Newest log files, that are stored in device’s memory, are taken first. <br />
 
'''NOTE 2:''' Continuous log can be read only by Teltonika’s team, while blackbox log IS displayed in the device details (i) menu BLACKBOXES tab. <br />
 
'''NOTE 2:''' Continuous log can be read only by Teltonika’s team, while blackbox log IS displayed in the device details (i) menu BLACKBOXES tab. <br />
'''NOTE 3:''' Continuous log cannot be downloaded by '''user''' role. For more – see '''USER ROLES'''. <br />
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'''NOTE 3:''' Continuous log cannot be downloaded by '''user''' role. For more – see [[Company and User role structure#USER ROLES|'''USER ROLES''']]. <br />
 
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Cancel actions''' <br />
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Cancel actions''' <br />
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|}
 
|}
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=='''VIEW TASKS'''==
     −
This menu provides an opportunity to observe status of a TASK. <br />
     −
Tasks are successfully '''queued jobs''', meaning that there was no error parsing user’s request to make an '''ACTION'''. <br />
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=='''View Tasks'''==
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 +
This menu provides an opportunity to observe the status of a TASK. <br />
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Tasks are successfully '''queued job''', meaning that there was no error parsing user’s request to make an [[Devices#Actions|'''ACTION''']]. <br />
    
If there are multiple jobs assigned for a single device – FOTA WEB shall execute them one by one. Each time a job is completed FM shall reconnect to FOTA WEB immediately and if another job is awaiting – attempt to complete it.<br />
 
If there are multiple jobs assigned for a single device – FOTA WEB shall execute them one by one. Each time a job is completed FM shall reconnect to FOTA WEB immediately and if another job is awaiting – attempt to complete it.<br />
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5. Configuration upgrade <br />
 
5. Configuration upgrade <br />
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Meaning, that if you set all 5 jobs – device will first upload blackbox log, then continuous log and only on 3rd reconnect to FOTA WEB the firmware shall be upgraded.<br />
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Meaning, that if you set all 5 jobs – the device will first upload BlackBox log, then continuous log and only on 3rd reconnect to FOTA WEB the firmware shall be upgraded.<br />
    
Relevant possible error’s that you may encounter after creating a task<br />
 
Relevant possible error’s that you may encounter after creating a task<br />
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{| class="wikitable" style="width: 100%;"
 
{| class="wikitable" style="width: 100%;"
 
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! style="width: 20%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''TASK'''
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! style="width: 20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''TASK'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''ERROR'''
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! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''ERROR'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''DESCRIPTION'''
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! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''DESCRIPTION'''
 
|-
 
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Config assignment''' <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Config assignment''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Configuration file mismatch device's platform. <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Configuration file mismatch device's platform. <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Configuration file is not applicable to this type of device model. Select config file that works on this particular device, e.g. FMB64 config for FMB64 device model. <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Configuration file is not applicable to this type of device model. Select config file that works on this particular device, e.g. FMB64 config for FMB64 device model. <br />
 
|-
 
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''Firmware''' <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''Firmware''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Firmware file does not exist or information about firmware is missing. Please re-upload firmware file. <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Firmware file does not exist or information about firmware is missing. Please re-upload firmware file. <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Re-upload the firmware and try again. Should error remain – contact us (your Sales representative) for assistance. <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Re-upload the firmware and try again. Should error remain – contact us (your Sales representative) for assistance. <br />
 
|}
 
|}
In an unlikely event any other type of error would appear – it should be reported back to us.<br />
     −
=='''FILTER'''==
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In an unlikely event, any other type of error would appear – it should be reported back to us.<br />
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 +
=='''Filter'''==
    
Filter is designed to both: (1) filter out a list of devices based on combinations of parameters, (2) and to make bulk ACTIONS.<br />
 
Filter is designed to both: (1) filter out a list of devices based on combinations of parameters, (2) and to make bulk ACTIONS.<br />
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You can select/filter devices by:<br />
 
You can select/filter devices by:<br />
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- Company<br />
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*Company<br />
- Group<br />
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*Group<br />
- Device Model<br />
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*Device Model<br />
- Firmware version<br />
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*Firmware version<br />
- Job status<br />
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*Job status<br />
    
Under '''Active Filters''' section you shall see current filters that have been selected.<br />
 
Under '''Active Filters''' section you shall see current filters that have been selected.<br />
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In the example below, you can see 119590 devices being filtered.
 
In the example below, you can see 119590 devices being filtered.
[[Image:BULK.png|1200px|center]]<br />
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[[Image:BULK.png|1100px|center]]<br />
    
Clicking on '''ACTIONS''' and then selecting a task, say Firmware upgrade, would assign a Firmware upgrade job to 119590 devices.<br />
 
Clicking on '''ACTIONS''' and then selecting a task, say Firmware upgrade, would assign a Firmware upgrade job to 119590 devices.<br />
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=='''Device details'''==
 
=='''Device details'''==
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This chapter is an overview of device details (i) menu. It provides additional detailed information about each device. To access it click on (i) icon on the right of device’s table.<br />
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This chapter is an overview of the device details (i) menu. It provides additional detailed information about each device. To access it click on (i) icon on the right of device’s table.<br />
   −
[[Image:Alone.png|1200px|center]]<br />
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[[Image:Alone.png|1100px|center]]<br />
    
{| class="wikitable" style="width: 100%;"
 
{| class="wikitable" style="width: 100%;"
 
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! style="width: 20%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''FIELD NAME'''
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! style="width: 20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''FIELD NAME'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''VALUE'''
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! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''VALUE'''
! style="width: 40%; border: 1px solid black; border-bottom: 1px solid black; background: white; color: black; text-align: left;" | '''DESCRIPTION'''
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! style="width: 40%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" | '''DESCRIPTION'''
 
|-
 
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''SYSTEM LOGS''' <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''SYSTEM LOGS''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Information about device’s activities <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Information about device’s activities <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | More info soon... <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | More info soon... <br />
 
|-
 
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''CONT. LOGS''' <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''CONT. LOGS''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Downloaded files <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Downloaded files <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This section shows which Continuous logs downloads from device.<br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This section shows which Continuous logs downloads from device.<br />
 
'''Continuous logs''' can be read only by Teltonika engineers.<br />
 
'''Continuous logs''' can be read only by Teltonika engineers.<br />
 
|-
 
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''CONFIGURATIONS''' <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''CONFIGURATIONS''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Downloaded configuration files  <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Downloaded configuration files  <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This section displays '''Configuration files''' that were downloaded from this device.<br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This section displays '''Configuration files''' that were downloaded from this device.<br />
 
|-
 
|-
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | '''BLACKBOXES''' <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | '''BLACKBOXES''' <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | Downloaded blackboxes  <br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | Downloaded blackboxes  <br />
| style="border: 1px solid black; border-bottom: 1px solid black; text-align: left; vertical-align: center; background: white;" | This section displays '''Blackboxes''' that were downloaded from this device.<br />
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" | This section displays '''Blackboxes''' that were downloaded from this device.<br />
 
Blackbox file can be viewed directly within FOTA WEB interface, as well as downloaded while in the viewind menu.<br />
 
Blackbox file can be viewed directly within FOTA WEB interface, as well as downloaded while in the viewind menu.<br />
 
|}
 
|}
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Next chapter [[Users|'''Users''']]

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