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− | <span style="color:red">''Note: This page is in works!''</span>
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| __TOC__ | | __TOC__ |
| '''Solution applies for these devices''' | | '''Solution applies for these devices''' |
− | '''[[FMB001]]''' '''[[FMC001]]''' '''[[FMM001]]''' '''[[FMB003]]''' '''[[FMC003]]''' '''[[FMM003]]''' | + | '''[[FMB001]]''' '''[[FMC001]]''' '''[[FMM001]]''' '''[[FMB003]]''' '''[[FMC003]]''' '''[[FMM003]]''' '''[[FMC00A]]''' '''[[FMM00A]]''' |
− | | |
| == '''OBD Data Debugging''' == | | == '''OBD Data Debugging''' == |
| === Device does not read listed OBD OEM parameters === | | === Device does not read listed OBD OEM parameters === |
| If you have a vehicle that is listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] but OBD OEM is not read - follow the log capturing guide below. | | If you have a vehicle that is listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] but OBD OEM is not read - follow the log capturing guide below. |
| ==== Capturing OBD logs from FMX00X via OEM Reset ==== | | ==== Capturing OBD logs from FMX00X via OEM Reset ==== |
| + | #Update the device to the latest firmware available. Preferably '''03.28.03.Rev.97''' or newer. |
| + | #Check for the Configuration. On certain vehicles VIN number is not read automatically - Usually it is with EVs. For this matter check '''[[OBD_Device_Debugging#OBD_Feature|OBD Feature]]''' |
| + | #Make sure that the FMX00X is '''[https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly]''' to the OBDII Socket. |
| + | #'''Start vehicle engine'''. |
| + | #Send following '''SMS commands''' to FMX00X device: |
| + | #*If you have set SMS login and password:<code>login pass oemreset</code> |
| + | #*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>oemreset</code> |
| + | #*You can use '''OEM Reset''' button in '''Configurator Tool''' as well. |
| + | #*[[Image:OEMRESET.png|650px]] |
| + | #After sending '''oemreset''' wait up to 2 minutes for the device to acquire OEM file. Vehicle should be '''turned on/engine on''' and '''stationary'''. |
| + | #During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible. |
| + | #Proceed with log collecting within 1 hour '''[[OBD_Device_Debugging#Log_Collecting|via Configurator Tool or via FOTA WEB]]''' |
| === Requesting for OBD OEM Support / General Problems === | | === Requesting for OBD OEM Support / General Problems === |
| If you have a vehicle that is not listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] or you are facing problems with OBD OEM in General - follow the log capturing guide below. | | If you have a vehicle that is not listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] or you are facing problems with OBD OEM in General - follow the log capturing guide below. |
| ==== Capturing OBD logs from FMX00X with Filters ==== | | ==== Capturing OBD logs from FMX00X with Filters ==== |
| #Update the device to the latest firmware available. | | #Update the device to the latest firmware available. |
− | #Make sure that the FMX00X is [https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly] to the OBDII Socket. | + | #Make sure that the FMX00X is '''[https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly]''' to the OBDII Socket. |
| #'''Start vehicle engine'''. | | #'''Start vehicle engine'''. |
| #Send following '''SMS commands''' to FMX00X device: | | #Send following '''SMS commands''' to FMX00X device: |
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| #After the SMS response message OBD log capturing will be started. | | #After the SMS response message OBD log capturing will be started. |
| #OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes. | | #OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes. |
| + | #During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible. |
| #After the test drive, '''turn off''' vehicle engine. | | #After the test drive, '''turn off''' vehicle engine. |
− | #'''Download''' captured log (dump) files. | + | #'''Download''' captured log files '''[[OBD_Device_Debugging#Log_Collecting|via Configurator Tool or via FOTA WEB]]''' |
− | You can download logs via '''Teltonika Configurator''' or via '''FOTA WEB'''.
| + | |
− | ==== Download logs via '''Teltonika Configurator''' ====
| + | == '''Log Collecting''' == |
| + | === Download logs via '''Teltonika Configurator''' === |
| [[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p> | | [[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p> |
| # | | # |
− | ==== Download logs via '''FOTA WEB''' ====
| + | === Download logs via '''FOTA WEB''' === |
| <p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command: | | <p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command: |
| #*If you have set SMS login and password: <code>login pass web_connect</code> | | #*If you have set SMS login and password: <code>login pass web_connect</code> |
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| For '''Internal Combustion Engine & HV''' ''OBD (Auto)'' must be Checked. <span style="color:blue">If it is an '''EV''', ''use Non-OBD compliant and enter VIN Source Manually</span>''. | | For '''Internal Combustion Engine & HV''' ''OBD (Auto)'' must be Checked. <span style="color:blue">If it is an '''EV''', ''use Non-OBD compliant and enter VIN Source Manually</span>''. |
| * Now it is necessary to enable OBD OEM parameters according to the vehicle list | | * Now it is necessary to enable OBD OEM parameters according to the vehicle list |
− | [[Image:OEM_example.png|750px]] | + | [[Image:OEM_Example.png|750px]] |
| Let's say we have a VW Polo 2016. The list tells that '''Mileage''' (AVL ID 389), '''Fuel Level in Liters''' (AVL ID 390) and '''Fuel Level in %''' (AVL ID 48) is supported. | | Let's say we have a VW Polo 2016. The list tells that '''Mileage''' (AVL ID 389), '''Fuel Level in Liters''' (AVL ID 390) and '''Fuel Level in %''' (AVL ID 48) is supported. |
| * Enable the listed parameters | | * Enable the listed parameters |
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| === OBD Feature for EVs === | | === OBD Feature for EVs === |
| [[Image:OBD_EV_ManualVIN.png|650px]] | | [[Image:OBD_EV_ManualVIN.png|650px]] |
− | Configuration for EVs. '''OBD Feature''' Non-OBD compliant, '''Vin Source''' (Manual). | + | Configuration for EVs. '''OBD Feature''' Non-OBD compliant, '''Vin Source''' (Manual) - enter VIN Number manually. |
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| == '''Renault''' & '''Peugeot''' Specific FMB003 Information == | | == '''Renault''' & '''Peugeot''' Specific FMB003 Information == |