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− | <span style="color:red">''Note: This page is in works!''</span>
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| __TOC__ | | __TOC__ |
| '''Solution applies for these devices''' | | '''Solution applies for these devices''' |
− | '''[[FMB001]]''' '''[[FMC001]]''' '''[[FMM001]]''' '''[[FMB003]]''' '''[[FMC003]]''' '''[[FMM003]]''' | + | '''[[FMB001]]''' '''[[FMC001]]''' '''[[FMM001]]''' '''[[FMB003]]''' '''[[FMC003]]''' '''[[FMM003]]''' '''[[FMC00A]]''' '''[[FMM00A]]''' |
− | | |
| == '''OBD Data Debugging''' == | | == '''OBD Data Debugging''' == |
| === Device does not read listed OBD OEM parameters === | | === Device does not read listed OBD OEM parameters === |
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| #After sending '''oemreset''' wait up to 2 minutes for the device to acquire OEM file. Vehicle should be '''turned on/engine on''' and '''stationary'''. | | #After sending '''oemreset''' wait up to 2 minutes for the device to acquire OEM file. Vehicle should be '''turned on/engine on''' and '''stationary'''. |
| #During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible. | | #During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible. |
− | #Proceed with log collecting within 1 hour. | + | #Proceed with log collecting within 1 hour '''[[OBD_Device_Debugging#Log_Collecting|via Configurator Tool or via FOTA WEB]]''' |
− | You can download logs via '''Teltonika Configurator''' or via '''FOTA WEB'''.
| + | === Requesting for OBD OEM Support / General Problems === |
− | | + | If you have a vehicle that is not listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] or you are facing problems with OBD OEM in General - follow the log capturing guide below. |
| ==== Capturing OBD logs from FMX00X with Filters ==== | | ==== Capturing OBD logs from FMX00X with Filters ==== |
| #Update the device to the latest firmware available. | | #Update the device to the latest firmware available. |
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| #During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible. | | #During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible. |
| #After the test drive, '''turn off''' vehicle engine. | | #After the test drive, '''turn off''' vehicle engine. |
− | #'''Download''' captured log (dump) files. | + | #'''Download''' captured log files '''[[OBD_Device_Debugging#Log_Collecting|via Configurator Tool or via FOTA WEB]]''' |
− | You can download logs via '''Teltonika Configurator''' or via '''FOTA WEB'''.
| + | |
− | ==== Download logs via '''Teltonika Configurator''' ====
| + | == '''Log Collecting''' == |
| + | === Download logs via '''Teltonika Configurator''' === |
| [[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p> | | [[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p> |
| # | | # |
− | ==== Download logs via '''FOTA WEB''' ====
| + | === Download logs via '''FOTA WEB''' === |
| <p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command: | | <p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command: |
| #*If you have set SMS login and password: <code>login pass web_connect</code> | | #*If you have set SMS login and password: <code>login pass web_connect</code> |
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| For '''Internal Combustion Engine & HV''' ''OBD (Auto)'' must be Checked. <span style="color:blue">If it is an '''EV''', ''use Non-OBD compliant and enter VIN Source Manually</span>''. | | For '''Internal Combustion Engine & HV''' ''OBD (Auto)'' must be Checked. <span style="color:blue">If it is an '''EV''', ''use Non-OBD compliant and enter VIN Source Manually</span>''. |
| * Now it is necessary to enable OBD OEM parameters according to the vehicle list | | * Now it is necessary to enable OBD OEM parameters according to the vehicle list |
− | [[Image:OEM_example.png|750px]] | + | [[Image:OEM_Example.png|750px]] |
| Let's say we have a VW Polo 2016. The list tells that '''Mileage''' (AVL ID 389), '''Fuel Level in Liters''' (AVL ID 390) and '''Fuel Level in %''' (AVL ID 48) is supported. | | Let's say we have a VW Polo 2016. The list tells that '''Mileage''' (AVL ID 389), '''Fuel Level in Liters''' (AVL ID 390) and '''Fuel Level in %''' (AVL ID 48) is supported. |
| * Enable the listed parameters | | * Enable the listed parameters |