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__TOC__
__TOC__
'''Solution applies for these devices'''
'''Solution applies for these devices'''
'''[[FMB001]]''' '''[[FMC001]]''' '''[[FMM001]]''' '''[[FMB003]]''' '''[[FMC003]]''' '''[[FMM003]]'''
'''[[FMB001]]''' '''[[FMC001]]''' '''[[FMM001]]''' '''[[FMB003]]''' '''[[FMC003]]''' '''[[FMM003]]''' '''[[FMC00A]]''' '''[[FMM00A]]'''
== '''OBD Data Debugging''' ==
== '''OBD Data Debugging''' ==
=== Device does not read listed OBD OEM parameters ===
=== Device does not read listed OBD OEM parameters ===
If you have a vehicle that is listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] but OBD OEM is not read - follow the log capturing guide below.
If you have a vehicle that is listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] but OBD OEM is not read - follow the log capturing guide below.
==== Capturing OBD logs from FMX00X via OEM Reset ====
==== Capturing OBD logs from FMX00X via OEM Reset ====
#Update the device to the latest firmware available. Preferably '''03.28.03.Rev.97''' or newer.
#Check for the Configuration. On certain vehicles VIN number is not read automatically - Usually it is with EVs. For this matter check '''[[OBD_Device_Debugging#OBD_Feature|OBD Feature]]'''
#Make sure that the FMX00X is '''[https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly]''' to the OBDII Socket.
#'''Start vehicle engine'''.
#Send following '''SMS commands''' to FMX00X device:
#*If you have set SMS login and password:<code>login pass oemreset</code>
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>oemreset</code>
#*You can use '''OEM Reset''' button in '''Configurator Tool''' as well.
#*[[Image:OEMRESET.png|650px]]
#After sending '''oemreset''' wait up to 2 minutes for the device to acquire OEM file. Vehicle should be '''turned on/engine on''' and '''stationary'''.
#During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible.
#Proceed with log collecting within 1 hour '''[[OBD_Device_Debugging#Log_Collecting|via Configurator Tool or via FOTA WEB]]'''
=== Requesting for OBD OEM Support / General Problems ===
=== Requesting for OBD OEM Support / General Problems ===
If you have a vehicle that is not listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] or you are facing problems with OBD OEM in General - follow the log capturing guide below.
If you have a vehicle that is not listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] or you are facing problems with OBD OEM in General - follow the log capturing guide below.
==== Capturing OBD logs from FMX00X with Filters ====
==== Capturing OBD logs from FMX00X with Filters ====
#Update the device to the latest firmware available.
#Update the device to the latest firmware available.
#Make sure that the FMX00X is [https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly] to the OBDII Socket.
#Make sure that the FMX00X is '''[https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly]''' to the OBDII Socket.
#'''Start vehicle engine'''.
#'''Start vehicle engine'''.
#Send following '''SMS commands''' to FMX00X device:
#Send following '''SMS commands''' to FMX00X device:
#After the SMS response message OBD log capturing will be started.
#After the SMS response message OBD log capturing will be started.
#OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes.
#OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes.
#During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible.
#After the test drive, '''turn off''' vehicle engine.
#After the test drive, '''turn off''' vehicle engine.
#'''Download''' captured log (dump) files.
#'''Download''' captured log files '''[[OBD_Device_Debugging#Log_Collecting|via Configurator Tool or via FOTA WEB]]'''
== '''Log Collecting''' ==
=== Download logs via '''Teltonika Configurator''' ===
[[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
[[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
#
#
=== Download logs via '''FOTA WEB''' ===
<p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command:
<p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command:
#*If you have set SMS login and password: <code>login pass web_connect</code>
#*If you have set SMS login and password: <code>login pass web_connect</code>
For '''Internal Combustion Engine & HV''' ''OBD (Auto)'' must be Checked. <span style="color:blue">If it is an '''EV''', ''use Non-OBD compliant and enter VIN Source Manually</span>''.
For '''Internal Combustion Engine & HV''' ''OBD (Auto)'' must be Checked. <span style="color:blue">If it is an '''EV''', ''use Non-OBD compliant and enter VIN Source Manually</span>''.
* Now it is necessary to enable OBD OEM parameters according to the vehicle list
* Now it is necessary to enable OBD OEM parameters according to the vehicle list
[[Image:OEM_example.png|750px]]
[[Image:OEM_Example.png|750px]]
Let's say we have a VW Polo 2016. The list tells that '''Mileage''' (AVL ID 389), '''Fuel Level in Liters''' (AVL ID 390) and '''Fuel Level in %''' (AVL ID 48) is supported.
Let's say we have a VW Polo 2016. The list tells that '''Mileage''' (AVL ID 389), '''Fuel Level in Liters''' (AVL ID 390) and '''Fuel Level in %''' (AVL ID 48) is supported.
* Enable the listed parameters
* Enable the listed parameters
=== OBD Feature for EVs ===
=== OBD Feature for EVs ===
[[Image:OBD_EV_ManualVIN.png|650px]]
[[Image:OBD_EV_ManualVIN.png|650px]]
Configuration for EVs. '''OBD Feature''' Non-OBD compliant, '''Vin Source''' (Manual).
Configuration for EVs. '''OBD Feature''' Non-OBD compliant, '''Vin Source''' (Manual) - enter VIN Number manually.
== '''Renault''' & '''Peugeot''' Specific FMB003 Information ==
== '''Renault''' & '''Peugeot''' Specific FMB003 Information ==