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OBD Device Debugging (view source)

Revision as of 10:42, 24 August 2023

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<span style="color:red">''Note: This page is in works!''</span>
   
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__TOC__
 
'''Solution applies for these devices'''
 
'''Solution applies for these devices'''
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'''[[FMB001]]''' '''[[FMC001]]''' '''[[FMM001]]''' '''[[FMB003]]''' '''[[FMC003]]''' '''[[FMM003]]'''
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'''[[FMB001]]''' '''[[FMC001]]''' '''[[FMM001]]''' '''[[FMB003]]''' '''[[FMC003]]''' '''[[FMM003]]''' '''[[FMC00A]]''' '''[[FMM00A]]'''
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== '''OBD Data Debugging''' ==
 
== '''OBD Data Debugging''' ==
 
=== Device does not read listed OBD OEM parameters ===
 
=== Device does not read listed OBD OEM parameters ===
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==== Capturing OBD logs from FMX00X via OEM Reset ====
 
==== Capturing OBD logs from FMX00X via OEM Reset ====
 
#Update the device to the latest firmware available. Preferably '''03.28.03.Rev.97''' or newer.
 
#Update the device to the latest firmware available. Preferably '''03.28.03.Rev.97''' or newer.
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#Check for the Configuration. On certain vehicles VIN number is not read automatically - Usually it is with EVs. For this matter check '''[https://wiki.teltonika-gps.com/index.php?title=OBD_Device_Debugging&action=approve&oldid=87700#OBD_Feature OBD Feature]'''
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#Check for the Configuration. On certain vehicles VIN number is not read automatically - Usually it is with EVs. For this matter check '''[[OBD_Device_Debugging#OBD_Feature|OBD Feature]]'''
 
#Make sure that the FMX00X is '''[https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly]''' to the OBDII Socket.
 
#Make sure that the FMX00X is '''[https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly]''' to the OBDII Socket.
 
#'''Start vehicle engine'''.
 
#'''Start vehicle engine'''.
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#*If you have set SMS login and password:<code>login pass oemreset</code>
 
#*If you have set SMS login and password:<code>login pass oemreset</code>
 
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>oemreset</code>
 
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>oemreset</code>
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#*You can use '''OEM Reset''' button in '''Configurator Tool''' as well.
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#*[[Image:OEMRESET.png|650px]]
 
#After sending '''oemreset''' wait up to 2 minutes for the device to acquire OEM file. Vehicle should be '''turned on/engine on''' and '''stationary'''.
 
#After sending '''oemreset''' wait up to 2 minutes for the device to acquire OEM file. Vehicle should be '''turned on/engine on''' and '''stationary'''.
 
#During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible.
 
#During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible.
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#Proceed with log collecting within 1 hour.
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#Proceed with log collecting within 1 hour '''[[OBD_Device_Debugging#Log_Collecting|via Configurator Tool or via FOTA WEB]]'''
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  You can download logs via '''Teltonika Configurator''' or via '''FOTA WEB'''.
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==== Download logs via '''Teltonika Configurator''' ====
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[[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
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==== Download logs via '''FOTA WEB''' ====
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<p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command:
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#*If you have set SMS login and password: <code>login pass web_connect</code>
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#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on '''Tasks''' tab→Find your device by IMEI and Task type '''Received internal log'''→Download <code>IMEI_logs_TIMESTAMP.zip</code> as showed below:</p>[[File:Receive internal log.png|450px|link=]]</p>
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#*Using FOTA software<p>Using FOTA software from version '''2.10.7''':</p><p>Select your device, then at the right '''Download''' section press "'''Choose Files'''"→('''1''') '''Additional files''' target: <code>D:\Log\C\9.dmp</code>→('''2''') Browse "'''Download path'''"→('''3''') Press "'''Start Downloading'''".</p><p>[[File:Fota_s_log.jpg]]</p>
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-->
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#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Telematics Sales manager''' or '''Teltonika Telematics Support team''' for further investigation.
   
=== Requesting for OBD OEM Support / General Problems ===
 
=== Requesting for OBD OEM Support / General Problems ===
 
   If you have a vehicle that is not listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] or you are facing problems with OBD OEM in General - follow the log capturing guide below.
 
   If you have a vehicle that is not listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] or you are facing problems with OBD OEM in General - follow the log capturing guide below.
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#After the SMS response message OBD log capturing will be started.
 
#After the SMS response message OBD log capturing will be started.
 
#OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes.
 
#OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes.
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#During this time, take photographs of instrument cluster where '''Mileage''', '''Fuel Level''' and '''Battery Level''' (if it is an EV) is visible.
 
#After the test drive, '''turn off''' vehicle engine.
 
#After the test drive, '''turn off''' vehicle engine.
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#'''Download''' captured log (dump) files.
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#'''Download''' captured log files '''[[OBD_Device_Debugging#Log_Collecting|via Configurator Tool or via FOTA WEB]]'''
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  You can download logs via '''Teltonika Configurator''' or via '''FOTA WEB'''.
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==== Download logs via '''Teltonika Configurator''' ====
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== '''Log Collecting''' ==
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=== Download logs via '''Teltonika Configurator''' ===
 
[[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
 
[[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
 
#
 
#
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==== Download logs via '''FOTA WEB''' ====
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=== Download logs via '''FOTA WEB''' ===
 
<p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command:
 
<p>[[Image:CollectingLOG.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log''' → '''From Oldest''' → '''Count 10''' (10 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]]<br>To start download process at once send following SMS command:
 
#*If you have set SMS login and password: <code>login pass web_connect</code>
 
#*If you have set SMS login and password: <code>login pass web_connect</code>
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   For '''Internal Combustion Engine & HV''' ''OBD (Auto)'' must be Checked. <span style="color:blue">If it is an '''EV''', ''use Non-OBD compliant and enter VIN Source Manually</span>''.
 
   For '''Internal Combustion Engine & HV''' ''OBD (Auto)'' must be Checked. <span style="color:blue">If it is an '''EV''', ''use Non-OBD compliant and enter VIN Source Manually</span>''.
 
* Now it is necessary to enable OBD OEM parameters according to the vehicle list
 
* Now it is necessary to enable OBD OEM parameters according to the vehicle list
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[[Image:OEM_example.png|750px]]
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[[Image:OEM_Example.png|750px]]
 
   Let's say we have a VW Polo 2016. The list tells that '''Mileage''' (AVL ID 389), '''Fuel Level in Liters''' (AVL ID 390) and '''Fuel Level in %''' (AVL ID 48) is supported.
 
   Let's say we have a VW Polo 2016. The list tells that '''Mileage''' (AVL ID 389), '''Fuel Level in Liters''' (AVL ID 390) and '''Fuel Level in %''' (AVL ID 48) is supported.
 
* Enable the listed parameters
 
* Enable the listed parameters
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=== OBD Feature for EVs ===
 
=== OBD Feature for EVs ===
 
[[Image:OBD_EV_ManualVIN.png|650px]]
 
[[Image:OBD_EV_ManualVIN.png|650px]]
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   Configuration for EVs. '''OBD Feature''' Non-OBD compliant, '''Vin Source''' (Manual).
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   Configuration for EVs. '''OBD Feature''' Non-OBD compliant, '''Vin Source''' (Manual) - enter VIN Number manually.
    
== '''Renault''' & '''Peugeot''' Specific FMB003 Information  ==
 
== '''Renault''' & '''Peugeot''' Specific FMB003 Information  ==
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