Difference between revisions of "Help with Server FAQ"
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=='''Pre-Requisites for server implementation'''== | =='''Pre-Requisites for server implementation'''== | ||
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|A high CPU count promotes better cloud tiering throughout because although object storage can be slow in I/O operations per thread, object storage can support many threads. Any standard x86 64-bit servers can be ideally used. | |A high CPU count promotes better cloud tiering throughout because although object storage can be slow in I/O operations per thread, object storage can support many threads. Any standard x86 64-bit servers can be ideally used. | ||
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− | |Memory Requirements | + | |Memory/RAM Requirements |
|Cloud services demand a large amount of memory, which is why the minimum recommended memory size is 8GB. | |Cloud services demand a large amount of memory, which is why the minimum recommended memory size is 8GB. | ||
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− | | | + | |Harddisk |
− | |For a medium-sized | + | |For a medium-sized server, 300GB RAID1 disks can be recommended. |
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|Database | |Database | ||
− | |A database is required to store the records/messages incoming from multiple devices. | + | |A database is required to store the records/messages incoming from multiple devices. Further, this data must be assigned to its appropriate device ( recognized by IMEI ). MySQL can be used for the database. |
− | Further, this data must be assigned to its appropriate device ( recognized by IMEI ). MySQL can be used for the database. | ||
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|Security | |Security | ||
− | |Teltonika devices support TLS Encryption which can be implemented. | + | |Teltonika devices support TLS Encryption which can be implemented on the server side. |
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Revision as of 10:50, 13 February 2024
Server Related Questions and Tips.
Pre-Requisites for server implementation
What are the pre-requisites for deploying devices on my server? | |||||||||||||||||||
To develop the platform, below are the requirements:
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How to open ports in my computer for virtual testing? |
The step by step instructions to open a TCP/UDP port can be found here: https://wiki.teltonika-gps.com/view/Opening_TCP/UDP_port |
What ports should i use to keep connection with the server? |
Any Non-reserved ports on the server side, which are not being blocked and used by server's firewall and services respectively. |
Documentation
Does Teltonika offer any homologation or server implementation documents which we can use to see how the data is sent, received, and parsed? |
Regarding the documents/sources, here's what we offer:
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What are the supported Network Protocols for Teltonika devices which I need to implement on my server |
Currently, the Teltonika devices works with 03 different protocols for Data Sending; TCP, UDP, and MQTT. Please keep a note that MQTT is supported only via AWS server or a custom server which should be implemented based on the AWS protocols. More information on MQTT ( based on AWS ) can be found here: https://wiki.teltonika-gps.com/view/Getting_Started_with_AWS_IoT_Core. |
Is there any ID/Value available corresponding to the paramters that Teltonika devices offer? |
Yes, there are several parameters that you can get from our devices and the AVL IDs corresponding to each one of them can be found here: https://wiki.teltonika-gps.com/view/FMM130_Teltonika_Data_Sending_Parameters_ID. |
Communication with server
How does device communicate with the server?
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First, when module connects to server, module sends its IMEI. First comes short identifying number of bytes written and then goes IMEI as text (bytes).
For example, IMEI 356307042441013 would be sent as 000F333536333037303432343431303133. First two bytes denote IMEI length. In this case 0x000F means, that IMEI is 15 bytes long. After receiving IMEI, server should determine if it would accept data from this module. If yes, server will reply to module 01, if not - 00. Note that confirmation should be sent as binary packet. I.e. 1 byte 0x01 or 0x00. Then module starts to send first AVL data packet. After server receives packet and parses it, server must report to module number of data received as integer (four bytes). If sent data number and reported by server doesn't match module resends sent data. |
How to setup records sorting from protocols Codec? |
Records can be sorted by using timestamp as a record sorting method, as it allows us to know what record was received early. |
How to setup the answer to the Codec protocols in C#, Java, C++ from the server side, while counting records? |
You can write script in your preferred language ( C#, JAVA or Python ) which can extract the number of records received from device and send it as a ACK packet to the device. |
Troubleshooting Data
How to know if the device is sending the data to server or not? And how to know if the server is accepting the data from device or not?
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How to make multiple session separation from the server side from different devices? |
Multiple devices can be separated by recognizing the IMEIs of the devices on the server side. The very first step by the device is to send the IMEI on the server and server receives IMEI and sends ACK packet back to the module. All the modules have different IMEI which can be used as a point of differenciation. |
How can we know if the acknowledgment is required on the server or not? Can we change this setting? |
Acknowledgment is made depending upon the "Record Settings":
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Common Mistakes
I am getting the error on the server side saying"Protocol Mismatch". What could possible be wrong in this case? |
This is because of mismatch in the selection of Network Protocol on the device and server side. It is possible that on the Device, TCP is selected and on the server side its UDP or vice-versa. Since the structure for both the protocols is different, this mismatch can restrict establishing a connection on the server. |
Communication over GPRS
How can my device communicate over GPRS messages? |
We have few CODEC protocols supporting GPRS communication: Codec 12,13,14,15. However the functionality basics remains the same and is explained below for Codec 12.
Detailed information on the protocol can be found here: https://wiki.teltonika-gps.com/view/Teltonika_Data_Sending_Protocols#Codec_12 |
RAW Data Example
I need to parse the data received on my end. Do you have any piece of code or examples that you can provide that I can use to develop my parser? |
Here's an example of the Data Received in the HEX Format and how to parse it:
Received data in the hexadecimal stream: 000000000000003608010000016B40D8EA30010000000000000000000000000000000105021503010101425E0F01F10000601A014E0000000000000000010000C7CF. The detailed parsing can be found in the wiki page, under the category Communication with server: https://wiki.teltonika-gps.com/view/Teltonika_Data_Sending_Protocols#Codec_8 |