TachoSync Company Card Authenticator: Difference between revisions
Add troubleshooting section to CCA wiki page — USB power management causing card reader disconnections GTPGTM-11917 |
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|[[File:Hyper-card-rack-120-img4.png|thumb|left|x300px|Multiple racks connected (© Lisle, 2025)]] | |[[File:Hyper-card-rack-120-img4.png|thumb|left|x300px|Multiple racks connected (© Lisle, 2025)]] | ||
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=== | ===<u>Troubleshooting</u>=== | ||
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!Cards become unresponsive after inactivity | |||
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'''<u>Symptoms</u>''' | '''<u>Symptoms</u>''' | ||
* CCA shows as ''connected''. | * CCA shows as ''connected''. | ||
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''For more information'':<br> | ''For more information'':<br> | ||
[https://learn.microsoft.com/en-us/windows-hardware/drivers/usbcon/usb-selective-suspend Microsoft documentation]|[https://www.pugetsystems.com/support/guides/how-to-disable-usb-selective-suspend-1190/ Puget Systems guide]|[https://www.ninjaone.com/blog/configure-usb-selective-suspend/ NinjaOne guide] | [https://learn.microsoft.com/en-us/windows-hardware/drivers/usbcon/usb-selective-suspend Microsoft documentation]|[https://www.pugetsystems.com/support/guides/how-to-disable-usb-selective-suspend-1190/ Puget Systems guide]|[https://www.ninjaone.com/blog/configure-usb-selective-suspend/ NinjaOne guide] | ||
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==FAQ Company Cards== | ==FAQ Company Cards== | ||