Teltonika Configurator FAQ: Difference between revisions

From Teltonika Telematics Wiki
VisualWikitext
m (Protected "Teltonika Configurator FAQ" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite)))
mNo edit summary
 
(One intermediate revision by one other user not shown)
Line 1: Line 1:
The main questions and answer listed in the selected FAQ section.
The main questions and answers are listed in the selected FAQ section.
{| class="wikitable sortable"
{| class="wikitable sortable"
|+
|+
Line 8: Line 8:
|-
|-
! style="text-align: left;" |How to know if my Teltonika Configurator Version is suitable for my device?
! style="text-align: left;" |How to know if my Teltonika Configurator Version is suitable for my device?
||Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available in the Configurator versions page, contact your sales representitive. ||
||Please check the Teltonika device Model & Firmware version. Each should match with the Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available on the Configurator versions page, contact your sales representative.||
  [[Teltonika Configurator versions]]
  [[Teltonika Configurator versions]]
|-
|-
|'''My device is detected as "NotSupported"'''
|'''My device is detected as "NotSupported"'''
|You are using a wrong Teltonika Configurator version. This mainly happen when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.
|You are using the wrong Teltonika Configurator version. This mainly happens when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.
|
|
  [[Teltonika Configurator versions]]
  [[Teltonika Configurator versions]]
|-
|-
|'''What does upper buttons do?'''
|'''What do upper buttons do?'''
|'''Load:''' Allows the user to read the current device configuration.
|'''Load from device:''' Allows the user to read the current device configuration  
'''Save:''' Allows user to save the recently developed configuration into Teltonika device.
'''Load from file:''' Allows the user to open a configuration file for Teltonika devices saved in PC or external HDD


'''Load Defaults:''' Load and save default configuration values.
'''Save to device:''' Allows the user to save the recently developed configuration into Teltonika device


'''Save to file:''' Allows user to save the recently developed configuration into a PC or External HDD folder.
'''Save to file:''' Allows the user to save the recently developed configuration into a PC or External HDD folder


'''Load from file:''' Allows user to open a configuration file for Teltonika devices saved in PC or external HDD.
'''Update firmware:''' Allows the user to upgrade or downgrade the device firmware version


'''Read records:''' Allows user to read all the record from a Teltonika device to a file
'''Read records:''' Allows the user to read all the records from a Teltonika device to a file


'''Reset device:''' Apply a reboot over device.
'''Reset configuration:''' Write the initial configuration into the device ignoring a saved or loaded one


'''Device Information:''' Provide the data about device
'''Reboot device:''' Apply a reboot over the device.
 
'''Get Actual Profile:''' Know the profile you device is currently working on. Supported devices (FM63, FMB630)
 
'''Add Keyword:''' Add the security keyword to prevent the reconfiguration of your device. The device after unsuccessful 5 atemps of keyword inserting is blocked.
|
|
|-
|-
! style="text-align: left;" |My configuration version which i'm trying to upload do not mach my device
! style="text-align: left;" |My configuration version which I'm trying to upload does not match my device
||A Configuration file must be develop by Firmware version & Teltonika device. If an uncompatibility error pops up, a Firmware & Hardware difference must be happening||Make sure to find the correct configurators version and Firmware verions according your project:
||A Configuration file must be developed by Firmware version & Teltonika device. If an incompatibility error pops up, a Firmware & Hardware difference must be happening||Make sure to find the correct configurators version and Firmware versions according to your project:
  [[Teltonika Configurator versions]]
  [[Teltonika Configurator versions]]




Make sure new configurator version matches your device firmware branch.
Make sure the new configurator version matches your device firmware branch.
|-
|-
|'''How Do I know my configuration is saved?'''
|'''How Do I know my configuration is saved?'''
|'''1.''' Save the configuration to file first to the device by pressing '''Save''' button
|Teltonika Configurator pops up a small window with a notification of saved configuration. You can confirm it saving again - "nothing to save" advice should appear  
'''2.''' Save configuration file to your computer by pressing '''Save to file''' button.
Also, disconnect & connect it again. The configuration will show automatically.
 
'''3.''' Press the '''Load''' button in the device.
 
 
If after pressing '''Load''' button configuration did not changed, it means it was saved successfully.
|
|
|-
|-
! style="text-align: left;" |Where Can I get the latest Teltonika Configurator Versions?
! style="text-align: left;" |Where Can I get the latest Teltonika Configurator Versions?
||Find the optimal Teltonika Configurator versions in the link provided.  If the version you require is not available in the Configurator versions page, contact your sales representitive.
||Find the optimal Teltonika Configurator versions in the link provided.  If the version you require is not available in the Configurator versions page, contact your sales representative.
|| [[Teltonika Configurator versions]]
||[[Teltonika Configurator versions]]
|-
|'''Why some lefts menues have more options than others?'''
|Available options or features depended on the actual FW version or Teltonika device.
|Please see our product features in:
https://teltonika-gps.com/
|}
|}
[[Category:Teltonika Configurator]]

Latest revision as of 14:42, 1 October 2021

Main Page > Software & Applications > Teltonika Configurator > Teltonika Configurator FAQ

The main questions and answers are listed in the selected FAQ section.

Question Answers Information Links:
How to know if my Teltonika Configurator Version is suitable for my device? Please check the Teltonika device Model & Firmware version. Each should match with the Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided. If the version you require is not available on the Configurator versions page, contact your sales representative. 
Teltonika Configurator versions
My device is detected as "NotSupported" You are using the wrong Teltonika Configurator version. This mainly happens when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version. 
Teltonika Configurator versions
What do upper buttons do? Load from device: Allows the user to read the current device configuration

Load from file: Allows the user to open a configuration file for Teltonika devices saved in PC or external HDD

Save to device: Allows the user to save the recently developed configuration into Teltonika device

Save to file: Allows the user to save the recently developed configuration into a PC or External HDD folder

Update firmware: Allows the user to upgrade or downgrade the device firmware version

Read records: Allows the user to read all the records from a Teltonika device to a file

Reset configuration: Write the initial configuration into the device ignoring a saved or loaded one

Reboot device: Apply a reboot over the device.

My configuration version which I'm trying to upload does not match my device A Configuration file must be developed by Firmware version & Teltonika device. If an incompatibility error pops up, a Firmware & Hardware difference must be happening Make sure to find the correct configurators version and Firmware versions according to your project: 
Teltonika Configurator versions


Make sure the new configurator version matches your device firmware branch.

How Do I know my configuration is saved? Teltonika Configurator pops up a small window with a notification of saved configuration. You can confirm it saving again - "nothing to save" advice should appear  

Also, disconnect & connect it again. The configuration will show automatically.

Where Can I get the latest Teltonika Configurator Versions? Find the optimal Teltonika Configurator versions in the link provided. If the version you require is not available in the Configurator versions page, contact your sales representative. Teltonika Configurator versions
Why some lefts menues have more options than others? Available options or features depended on the actual FW version or Teltonika device. Please see our product features in:

https://teltonika-gps.com/

Retrieved from "https://wiki.teltonika-gps.com/index.php?title=Teltonika_Configurator_FAQ&oldid=67450"