Difference between revisions of "FOTA WEB Devices"

From Wiki Knowledge Base | Teltonika GPS
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=='''Add'''==
 
=='''Add'''==
The '''Add'''devices pop up menu button is the main tool for devices adding to your account. The device can be added only by the Teltonika Administrators. Devices you have bought from Teltonika directly will be added automaticaly. If the devices missing in your account please contact your sales manager.  
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The '''Add''' devices pop up menu button is the main tool for devices adding to your account. The device can be added only by the Teltonika Administrators. Devices you have bought from Teltonika directly will be added automaticaly. If the devices missing in your account please contact your sales manager.  
  
 
[[Image:AddDevicesFOTA.png|1100px|center]]
 
[[Image:AddDevicesFOTA.png|1100px|center]]

Revision as of 09:23, 1 February 2021

Main Page > Software & Applications > FOTA WEB > FOTA WEB Devices

There are the following columns in the general Device area.

FOTADevice.png
FIELD NAME VALUE DESCRIPTION
DESCRIPTION
Not registered | Device name | Not Registered Until device connects to FOTA for the first time this value shall remain.
default: Not Registered
Not Registered. Once device registers – it shall display Device’s model (e.g. FMB001) and the data of first-time connection. This field can be edited manually.
MODEL
Device model | N/A; default: N/A
Once device is registered – field shall display device’s model, e.g. FMB001, FM3001 etc. This field cannot be changed.
FIRMWARE
Current Device firmware | New device firmware | N/A; default: N/A
Once device is registered – field shall display current firmware version. This field is changed only when:

- firmware update is Pending or in Progress;
- when firmware has been updated and FM device reconnected to FOTA with the new firmware.

CONFIGURATION
Current configuration name | N/A; default: N/A
Field displays configuration filename that has been uploaded via FOTA from FILES tab. If FM configuration was changed via other means than FOTA – this field shall not be updated.

Note: if configuration was downloaded from device to FOTA – it’s name shall be displayed.

IMEI
Device’s IMEI | N/A; default: N/A
Once device is registered – field shall display device’s IMEI.
SERIAL NO.
Device’s S/N | N/A; default: N/A
Once device is registered – field shall display device’s Serial number
COMPANY
Device’s Company
This field shall always show which company device belongs to directly. Higher level companies shall not be displayed in this field.
LAST INITIATOR
SMS | FOTA | FOTA
This field explains which method was used to initiate your last device configuration.

- SMS – this means that device last time was configured using SMS commands.
- FOTA – this means that last time device was configured using FOTA.
- FOTA – this means that last time device was configured using FOTA.

LAST LOGIN
String; default: N/A
This field shows when device connected to FOTA the last time.
INFO ICON (i)
-
Redirects user to detailed information about device’s activity.


Add

The Add devices pop up menu button is the main tool for devices adding to your account. The device can be added only by the Teltonika Administrators. Devices you have bought from Teltonika directly will be added automaticaly. If the devices missing in your account please contact your sales manager.

AddDevicesFOTA.png

Create Task

The Create Task pop up menu button is the main tool for all possible actions (tasks) with devices. Successful action results in a queued job.

Task.png

This chapter provides an explanation of what each dropdown menu item does and how to use it.

FIELD NAME ACTION DESCRIPTION
Update firmware
Update selected firmware version | Select First Field
You can Upload the required firmware version over the Files menu, if you have the firmware uploaded already, task can be assigned by selecting required firmware version.

.

Move

The Create Task drop down menu button is the main tool for all possible actions (tasks) with devices. Successful action results in a queued job.

MoveFOTA.png

Move

The Create Task drop down menu button is the main tool for all possible actions (tasks) with devices. Successful action results in a queued job.

ExportFOTA.png

Delete

The Create Task drop down menu button is the main tool for all possible actions (tasks) with devices. Successful action results in a queued job.

View Tasks

This menu provides an opportunity to observe the status of a TASK.

Tasks are successfully queued job, meaning that there was no error parsing user’s request to make an ACTION.

If there are multiple jobs assigned for a single device – FOTA shall execute them one by one. Each time a job is completed FM shall reconnect to FOTA immediately and if another job is awaiting – attempt to complete it.

The order of job execution is as follows:

1. Blackbox log
2. Continuous log
3. Firmware upgrade
4. Configuration download
5. Configuration upgrade

Meaning, that if you set all 5 jobs – the device will first upload BlackBox log, then continuous log and only on 3rd reconnect to FOTA the firmware shall be upgraded.

Relevant possible error’s that you may encounter after creating a task

TASK ERROR DESCRIPTION
Config assignment
Configuration file mismatch device's platform.
Configuration file is not applicable to this type of device model. Select config file that works on this particular device, e.g. FMB64 config for FMB64 device model.
Firmware
Firmware file does not exist or information about firmware is missing. Please re-upload firmware file.
Re-upload the firmware and try again. Should error remain – contact us (your Sales representative) for assistance.

In an unlikely event, any other type of error would appear – it should be reported back to us.

Filter

Filter is designed to both: (1) filter out a list of devices based on combinations of parameters, (2) and to make bulk ACTIONS.

You can select/filter devices by:

  • Company
  • Group
  • Device Model
  • Firmware version
  • Job status

Under Active Filters section you shall see current filters that have been selected.
Each of the Active Filters can be removed individually by clicking on a particular filter, or they all can be removed together by clicking Reset all.
Active Filters shall maintain current configuration until manually Reset, meaning that navigating through various FOTA menu’s Active Filters shall remain as last configured.

Bulk assignment

Once Active Filters section has any number of parameters, the ACTIONS dropdown button automatically displays how many devices have been filtered. It allows to assign jobs to all selected devices.

In the example below, you can see 119590 devices being filtered.

BULK.png


Clicking on ACTIONS and then selecting a task, say Firmware upgrade, would assign a Firmware upgrade job to 119590 devices.

Device details

This chapter is an overview of the device details (i) menu. It provides additional detailed information about each device. To access it click on (i) icon on the right of device’s table.

Alone.png


FIELD NAME VALUE DESCRIPTION
SYSTEM LOGS
Information about device’s activities
More info soon...
CONT. LOGS
Downloaded files
This section shows which Continuous logs downloads from device.

Continuous logs can be read only by Teltonika engineers.

CONFIGURATIONS
Downloaded configuration files
This section displays Configuration files that were downloaded from this device.
BLACKBOXES
Downloaded blackboxes
This section displays Blackboxes that were downloaded from this device.

Blackbox file can be viewed directly within FOTA interface, as well as downloaded while in the viewind menu.


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