Device Firmware Update: Difference between revisions
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== Image File Distribution Policy == | == Image File Distribution Policy == | ||
* Stable firmware image types such as <code>1.5.3</code> and <code>2.1.4</code> are currently distributed only via the [https://wiki.teltonika-gps.com/view/FOTA_WEB '''FOTAWEB'''] platform | * Stable firmware image types such as <code>1.5.3</code> and <code>2.1.4</code> are currently distributed only via the [https://wiki.teltonika-gps.com/view/FOTA_WEB '''FOTAWEB'''] platform | ||
* Due to the introduction of a new image type, stable firmware version <code>3.0.3</code> is not distributed directly to client '''FOTAWEB''' accounts. | * Due to the introduction of a new image type, stable firmware version <code>3.0.3</code> is not distributed directly to client '''FOTAWEB''' accounts.Initial firmware updates to version <code>3.0.3</code> will be performed and supervised by our '''Support''' team. To have devices in your fleet updated, please contact your '''Sales Manager''' or submit a request directly through the '''HelpDesk''' system. | ||
* Once a stable release is available, you can perform updates '''over-the-air (OTA)'''. | * Once a stable release is available, you can perform updates '''over-the-air (OTA)'''. | ||
* If OTA update is not viable option (e.g., restricted connectivity), please contact your '''Sales Manager''' or '''Support''' via HelpDesk System for further assistance. | * If OTA update is not viable option (e.g., restricted connectivity), please contact your '''Sales Manager''' or '''Support''' via HelpDesk System for further assistance. | ||