Revision as of 10:45, 18 September 2025

FT Device Firmware Update Information

The Device Firmware Update (DFU) feature enables FT platform devices to update their firmware either:

This ensures devices always run the latest, most stable, and secure firmware versions.

There are three main firmware image types used in the FT platform:

 Example: FTx.Ver.0.5.0-rc.9.e.xim

 Example: FTx.Ver.1.5.0-rc.9.wmi.e.xim

 Example: FTx.Ver.3.0.3.tpack

FTx.Ver.x.x.x-rc (e.g. 2.1.0-rc.7) – Release Candidate: evaluation version, still in the stabilization phase.
FTx.Ver.x.x.x (e.g. 2.1.4) – Stable Release: factory-used and publicly available for OTA updates.

.e.xim – Initial, deprecated DFU image type (used for firmware older than 1.1.0-rc.1).
.wmi.e.xim – Introduced from 1.1.0-rc.1. Contains additional metadata (image type, version, hardware support, etc.). Protects devices from being upgraded to unsupported versions.
.tpack – Support introduced from 2.0.0-rc.1. Firmware bundle includes additional packages for CAN, BLE, and MCU firmware updates.

Stable firmware image types such as 1.5.3 and 2.1.4 are currently distributed only via the FOTAWEB platform
Due to the introduction of a new image type, stable firmware version 3.0.3 is not distributed directly to client FOTAWEB accounts.Initial firmware updates to version 3.0.3 will be performed and supervised by our Support team. To have devices in your fleet updated, please contact your Sales Manager or submit a request directly through the HelpDesk system.
Once a stable release is available, you can perform updates over-the-air (OTA).
If OTA update is not viable option (e.g., restricted connectivity), please contact your Sales Manager or Support via HelpDesk System for further assistance.

Updating devices from specific versions requires intermediate steps. If they are not followed update tasks in FOTAWEB will fail.

Note: It is possible to update devices usng .tpack only if they have connected to FOTAWEB previously.

Some hardware versions are deprecated and not supported by newer firmware.

Please always verify device compatibility in the Firmware Versions Table.

If unsure, contact your Sales Manager or Support via HelpDesk System.

To find the correct recommended version for your device, refer to our wiki page: → Firmware Versions

@@ Line 34: / Line 34: @@
 == Update Routes ==
-Updating devices sometimes requires intermediate steps.
+Updating devices from specific versions requires intermediate steps. If they are not followed update tasks in '''FOTAWEB''' will fail.
 * From <code>0.40.3</code> → <code>1.5.3</code> → must use '''.e.xim''' image type.
@@ Line 48: / Line 48: @@
 # Update first to <code>1.5.3</code>.
 # Then update to <code>2.1.4</code>. (sing .wmi.e.xim, enables usage of .tpack image type).
-# Finally, update to <code>3.0.3</code> (using .tpack)
+# Finally, update to <code>3.0.3</code> (using .tpack).
+Note: It is possible to update devices usng .tpack only if they have connected to FOTAWEB previously.
 == Downgrade Policy ==