Device Firmware Update: Difference between revisions
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== Image File Distribution Policy == | == Image File Distribution Policy == | ||
* Stable firmware image types such as <code>1.5.3</code> and <code>2.1.4</code> are currently distributed only via the [https://wiki.teltonika-gps.com/view/FOTA_WEB '''FOTAWEB'''] platform | * Stable firmware image types such as <code>1.5.3</code> and <code>2.1.4</code> are currently distributed only via the [https://wiki.teltonika-gps.com/view/FOTA_WEB '''FOTAWEB'''] platform | ||
* Due to the introduction of a new image type, stable firmware version <code>3.0.3</code> is not distributed directly to client [https://wiki.teltonika-gps.com/view/FOTA_WEB '''FOTAWEB'''] accounts. Initial firmware updates to version <code>3.0.3</code> will be performed and supervised by our '''Support''' team. To have devices in your fleet updated, please contact your '''Sales Manager''' or submit a request directly through the '''HelpDesk''' system. | * Due to the introduction of a new image type, stable firmware version <code>3.0.3</code> is not distributed directly to client [https://wiki.teltonika-gps.com/view/FOTA_WEB '''FOTAWEB'''] accounts. Initial firmware updates to version <code>3.0.3</code> will be performed and supervised by our '''Support''' team, as the process requires multiple file transfer verification steps. To have devices in your fleet updated, please contact your '''Sales Manager''' or submit a request directly through the '''HelpDesk''' system. | ||
* If OTA update is not viable option (e.g., restricted connectivity), please contact your '''Sales Manager''' or '''Support''' via HelpDesk System for further assistance. | * If OTA update is not viable option (e.g., restricted connectivity), please contact your '''Sales Manager''' or '''Support''' via HelpDesk System for further assistance. | ||