Difference between revisions of "OBD Device Debugging"
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If you have a vehicle that is listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] but OBD OEM is not read - follow the log capturing guide below. | If you have a vehicle that is listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] but OBD OEM is not read - follow the log capturing guide below. | ||
==== Capturing OBD logs from FMX00X via OEM Reset ==== | ==== Capturing OBD logs from FMX00X via OEM Reset ==== | ||
| − | #Update the device to the latest firmware available. | + | #Update the device to the latest firmware available. Preferably '''03.28.03.Rev.97''' or newer. |
| − | #Make sure that the FMX00X is [https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly] to the OBDII Socket. | + | #Check for the Configuration. On certain vehicles VIN number is not read automatically - Usually it is with EVs. For this matter check '''[https://wiki.teltonika-gps.com/index.php?title=OBD_Device_Debugging&action=approve&oldid=87700#OBD_Feature OBD Feature]''' |
| + | #Make sure that the FMX00X is '''[https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly]''' to the OBDII Socket. | ||
#'''Start vehicle engine'''. | #'''Start vehicle engine'''. | ||
#Send following '''SMS commands''' to FMX00X device: | #Send following '''SMS commands''' to FMX00X device: | ||
| − | #*If you have set SMS login and password:<code>login pass | + | #*If you have set SMS login and password:<code>login pass oemreset</code> |
| − | #*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span> | + | #*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>oemreset</code> |
| − | #After the | + | #After sending oemreset wait a few minutes for the device to acquire OEM file. |
#OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes. | #OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes. | ||
#After the test drive, '''turn off''' vehicle engine. | #After the test drive, '''turn off''' vehicle engine. | ||
| Line 34: | Line 35: | ||
==== Capturing OBD logs from FMX00X with Filters ==== | ==== Capturing OBD logs from FMX00X with Filters ==== | ||
#Update the device to the latest firmware available. | #Update the device to the latest firmware available. | ||
| − | #Make sure that the FMX00X is [https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly] to the OBDII Socket. | + | #Make sure that the FMX00X is '''[https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly]''' to the OBDII Socket. |
#'''Start vehicle engine'''. | #'''Start vehicle engine'''. | ||
#Send following '''SMS commands''' to FMX00X device: | #Send following '''SMS commands''' to FMX00X device: | ||
Revision as of 16:58, 20 July 2023
Note: This page is in works!
Solution applies for these devices FMB001 FMC001 FMM001 FMB003 FMC003 FMM003
OBD Data Debugging
Device does not read listed OBD OEM parameters
If you have a vehicle that is listed in the OBD OEM Supported Vehicle List but OBD OEM is not read - follow the log capturing guide below.
Capturing OBD logs from FMX00X via OEM Reset
- Update the device to the latest firmware available. Preferably 03.28.03.Rev.97 or newer.
- Check for the Configuration. On certain vehicles VIN number is not read automatically - Usually it is with EVs. For this matter check OBD Feature
- Make sure that the FMX00X is connected properly to the OBDII Socket.
- Start vehicle engine.
- Send following SMS commands to FMX00X device:
- If you have set SMS login and password:
login pass oemreset - If SMS login and password are not set leave two spaces before command:
aaoemreset
- If you have set SMS login and password:
- After sending oemreset wait a few minutes for the device to acquire OEM file.
- OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes.
- After the test drive, turn off vehicle engine.
- Download captured log (dump) files.
You can download logs via Teltonika Configurator or via FOTA WEB.
Download logs via Teltonika Configurator
Please check Status info→Maintenance→Log/Dump and download dump YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip.
Download logs via FOTA WEB
Enter FOTA WEB → Press on Devices tab → Select your device and press 
→ Task type → Receive internal log → From Oldest → Count 10 (10 files. Each log size up to 1 MB)→
To start download process at once send following SMS command:
- If you have set SMS login and password:
login pass web_connect - If SMS login and password are not set leave two spaces before command:
aaweb_connectIf command was sent correctly you should receive SMS Response:
web_connect resp:OKTo find downloaded log press on Tasks tab→Find your device by IMEI and Task type Received internal log→Download
IMEI_logs_TIMESTAMP.zipas showed below:
- If you have set SMS login and password:
- These log (dump) files can be read only with special software. Provide these files to your Teltonika Telematics Sales manager or Teltonika Telematics Support team for further investigation.
Requesting for OBD OEM Support / General Problems
If you have a vehicle that is not listed in the OBD OEM Supported Vehicle List or you are facing problems with OBD OEM in General - follow the log capturing guide below.
Capturing OBD logs from FMX00X with Filters
- Update the device to the latest firmware available.
- Make sure that the FMX00X is connected properly to the OBDII Socket.
- Start vehicle engine.
- Send following SMS commands to FMX00X device:
- If you have set SMS login and password:
login pass log2sdfilterset 0;2;3;4;1 - If SMS login and password are not set leave two spaces before command:
aalog2sdfilterset 0;2;3;4;1If command
log2sdfiltersetwas sent correctly you should receive SMS Response:Enabled Trace Filters:5
- If you have set SMS login and password:
- After the SMS response message OBD log capturing will be started.
- OBD Function will not work, if vehicle is turned off or not moving - meaning that you need to test drive it for around 10 minutes.
- After the test drive, turn off vehicle engine.
- Download captured log (dump) files.
You can download logs via Teltonika Configurator or via FOTA WEB.
Download logs via Teltonika Configurator
Please check Status info→Maintenance→Log/Dump and download dump YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip.
Download logs via FOTA WEB
Enter FOTA WEB → Press on Devices tab → Select your device and press → Task type → Receive internal log → From Oldest → Count 10 (10 files. Each log size up to 1 MB)→
To start download process at once send following SMS command:
- If you have set SMS login and password:
login pass web_connect - If SMS login and password are not set leave two spaces before command:
aaweb_connectIf command was sent correctly you should receive SMS Response:
web_connect resp:OKTo find downloaded log press on Tasks tab→Find your device by IMEI and Task type Received internal log→Download
IMEI_logs_TIMESTAMP.zipas showed below:
- If you have set SMS login and password:
- These log (dump) files can be read only with special software. Provide these files to your Teltonika Telematics Sales manager or Teltonika Telematics Support team for further investigation.
Basic OBD OEM Configuration
- You need to make sure that your vehicle is supported with OBD OEM parameters. Compatibility can be checked here: OBD OEM Supported Vehicle List
- Enable Codec 8 Extended Protocol
- Configure Ignition Settings according to your vehicle.
If the vehicle is equipped with Internal Combustion Engine, it is recommended to keep Ignition Source settings with Power Voltage. Otherwise, if it is an EV/HV, set Ignition Source settings as Accelerometer.
- Check if OBD Feature is Enabled
For Internal Combustion Engine & HV OBD (Auto) must be Checked. If it is an EV, use Non-OBD compliant and enter VIN Source Manually.
- Now it is necessary to enable OBD OEM parameters according to the vehicle list
Let's say we have a VW Polo 2016. The list tells that Mileage (AVL ID 389), Fuel Level in Liters (AVL ID 390) and Fuel Level in % (AVL ID 48) is supported.
- Enable the listed parameters
Enabled Fuel Level in % (AVL ID 48) Parameter.
Enabled Mileage (AVL ID 389) and Fuel Level in Liters (AVL ID 390) Parameter.
- After enabling the parameters proceed with installation of FMX00X device into the OBDII port.
Once the device is installed, turn on the Ignition and send SMS command web_connect. This will force the device to acquire OBD OEM File from FOTA WEB.
Verify the Status on FOTA WEB
- Open your FOTA WEB account
- Find device by IMEI
| Under Details, OBD section, you should see the VIN Number of your vehicle: | Under Tasks, you can verify if the file is delivered to the device or not: |
|---|---|
 |
|
Lastly, check your server for the availability of OBD OEM Data.
OBD Feature
OBD Feature for Vehicles with Internal Combustion Engine
Regular configuration for vehicles with Internal Combustion engines. OBD Feature OBD (Auto), Vin Source (Auto).
If Auto VIN reading does not work, enter VIN Number manually.
OBD Feature for EVs
Configuration for EVs. OBD Feature Non-OBD compliant, Vin Source (Manual).
Renault & Peugeot Specific FMB003 Information
If you have Renault or Peugeot vehicle and OBD OEM does not work, check if you have the latest FMB003 Hardware.
Verify FMB003 Hardware Status on FOTA WEB
- Open your FOTA WEB account
- Find device by IMEI
| OLD HARDWARE | NEWER HARDWARE |
|---|---|
 |
|
With this example FMB003OENJ01 is an old hardware and FMB00377NJ01 being a newer one. If Product Code contains - FMB003OE consider getting a newer Hardware. Contact your Sales Manager for more information.
