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#Proceed with log collecting within 1 hour.
#Proceed with log collecting within 1 hour.
You can download logs via '''Teltonika Configurator''' or via '''FOTA WEB'''.
You can download logs via '''Teltonika Configurator''' or via '''FOTA WEB'''.
=== Requesting for OBD OEM Support / General Problems ===
If you have a vehicle that is not listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] or you are facing problems with OBD OEM in General - follow the log capturing guide below.
==== Capturing OBD logs from FMX00X with Filters ====
==== Capturing OBD logs from FMX00X with Filters ====
#Update the device to the latest firmware available.
#Update the device to the latest firmware available.