Difference between revisions of "Company levels"

From Wiki Knowledge Base | Teltonika GPS
(2 questions was added into FAQ part)
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Basic (no VIP, lost VIP) contains the bare minimum for remote device update. It lacks the automation tools and the API. It doesn't allow to perform device update on a massive scale.
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=='''Company levels'''==
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Standard (VIP Bronze and Silver) has the API, automation tools and all the features our clients are used to. However, it has limited capabilities of mass device update and company structure creation.
 
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Premium (VIP Gold+) has higher mass device update and company structure limits. What is more, Premium clients will be the first to get the access to any new features we release.
 
  
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Check the table below for a detailed comparison. The difference between the plans is highlighted in different color. The description of the features could be found in wiki.   
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From January 2024, all companies in FOTA WEB will have a level attributed. While continuing to provide remote update features to all of our users, we reserve Standard and Premium plans for most active Teltonika Telematics enablers. Contact your Teltonika Telematics provider to know more or check our FAQ.
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*Resources and API integrations limitations will come into force later than the rest of the features - in July 2024.
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{| class="wikitable"
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|+ COMPANY LEVELS
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|-
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! Key features !! Basic !! Standard !! Premium
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|-
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| Update firmware || Yes || Yes || Yes
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|-
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| Update configuration || Yes || Yes || Yes
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|-
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| Receive configuration || Yes || Yes || Yes
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|-
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| Receive internal device log || Yes || Yes || Yes
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|-
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| Device list export limit || 100 000 || 100 000 || 100 000
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|-
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| Transfer TLS certificate || Yes || Yes || Yes
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|-
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| Device transfer || Yes || Yes || Yes
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|-
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| '''Accessories control''' ||  ||||
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|-
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| Update CAN adapter || Yes || Yes || Yes
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|-
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| Update FMx150 CAN chip || Yes || Yes || Yes
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|-
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| Upload CAN OEM file || Yes || Yes || Yes
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|-
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| '''Automation''' ||  ||||
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|-
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| Smart groups || No''''' || Yes || Yes
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|-
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| Task schedule || No || Yes || Yes
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|-
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| '''History and expiration''' ||  ||||
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|-
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| Tasks and task groups history || 24 months || 24 months || 24 months
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|-
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| Pending task expiration || 1 month || 12 months || 12 months
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|-
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| File expiration || 12 months || 24 months || 24 months
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|-
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| Device change history || 6 months || 24 months || 24 months
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|-
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| '''Resources*''' ||  ||||
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|-
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| Companies || 5 || 30 || 300
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|-
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| Users || 10 || 60 || 600
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|-
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| Tasks per task group || 100 || 10.000 || 30.000
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|-
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| Configuration files || 1 per device count || 1 per device count || 1 per device count
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|-
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| '''API*''' || ||||
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|-
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| API integrations || No || Available || Available
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|}
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'*'Resources and API integrations limitations will come into force later than the rest of the features - in July 2024.
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===FAQ===
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1. How are the company levels attributed in FOTA WEB?
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A level is attributed to a company depending on the stage of our business partnership. Please contact your Teltonika Telematics provider to get more details.
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2. When will the company levels come into force?
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Automation and History aspects of company levels will come into force in January 2024. Resource and API aspect will be applied in July 2024. We will send additional reminders prior the implementation dates.
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3. I have more child companies, users and / or configuration files than my current level allows. What will happen with extra entities?
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Extra entities will continue to be available in your FOTA WEB account. However, there will be no possibility to create new companies, users and / or configuration files until extra entities are deleted.
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4. Will the contents of Company levels change in future?
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The contents of each level might change in future, depending on the new features released in FOTA WEB or on growth of the system itself. Meantime the core functionality, like remote device update feature, will continue to be available for all Teltonika Telematics clients. Any change we might introduce in future will be announced in advance.
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5. Each of the levels has expiration period for tasks and files. How this period will be calculated?
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The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant for our clients anymore.
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6. When will the company levels come into force?
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* Current: Time and feature aspects of company levels will come into force in January 2024. Resource and API aspect will be applied in July 2024. We will send additional reminders prior the implementation dates.
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* New: Time and feature aspects of company levels will come into force on January 30th, 2024. Resource and API aspects will be applied in July 2024. We will send additional reminders before the implementation dates.
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7. Each of the levels has expiration period for tasks and files. How this period will be calculated?
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* Current: The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant for our clients anymore.
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* New: The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant to our clients anymore. Please pay attention to the following changes that might affect tasks, task groups, device change history, and files.
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{|style="width:100%;"
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|-
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|[https://wiki.teltonika-gps.com/view/FOTA_WEB_Getting_Started_API'''API'''] - Previous page
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|style="text-align:right;| Next page - [https://wiki.teltonika-gps.com/view/FOTA_WEB_FAQ '''FAQ''']
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|}
  
 
[[Category:FOTA WEB]]
 
[[Category:FOTA WEB]]

Revision as of 12:03, 4 January 2024

Main Page > Software & Applications > FOTA WEB > Company levels

Company levels

From January 2024, all companies in FOTA WEB will have a level attributed. While continuing to provide remote update features to all of our users, we reserve Standard and Premium plans for most active Teltonika Telematics enablers. Contact your Teltonika Telematics provider to know more or check our FAQ.

COMPANY LEVELS
Key features Basic Standard Premium
Update firmware Yes Yes Yes
Update configuration Yes Yes Yes
Receive configuration Yes Yes Yes
Receive internal device log Yes Yes Yes
Device list export limit 100 000 100 000 100 000
Transfer TLS certificate Yes Yes Yes
Device transfer Yes Yes Yes
Accessories control
Update CAN adapter Yes Yes Yes
Update FMx150 CAN chip Yes Yes Yes
Upload CAN OEM file Yes Yes Yes
Automation
Smart groups No Yes Yes
Task schedule No Yes Yes
History and expiration
Tasks and task groups history 24 months 24 months 24 months
Pending task expiration 1 month 12 months 12 months
File expiration 12 months 24 months 24 months
Device change history 6 months 24 months 24 months
Resources*
Companies 5 30 300
Users 10 60 600
Tasks per task group 100 10.000 30.000
Configuration files 1 per device count 1 per device count 1 per device count
API*
API integrations No Available Available

'*'Resources and API integrations limitations will come into force later than the rest of the features - in July 2024.

FAQ

1. How are the company levels attributed in FOTA WEB?

A level is attributed to a company depending on the stage of our business partnership. Please contact your Teltonika Telematics provider to get more details.

2. When will the company levels come into force?

Automation and History aspects of company levels will come into force in January 2024. Resource and API aspect will be applied in July 2024. We will send additional reminders prior the implementation dates.

3. I have more child companies, users and / or configuration files than my current level allows. What will happen with extra entities?

Extra entities will continue to be available in your FOTA WEB account. However, there will be no possibility to create new companies, users and / or configuration files until extra entities are deleted.

4. Will the contents of Company levels change in future?

The contents of each level might change in future, depending on the new features released in FOTA WEB or on growth of the system itself. Meantime the core functionality, like remote device update feature, will continue to be available for all Teltonika Telematics clients. Any change we might introduce in future will be announced in advance.

5. Each of the levels has expiration period for tasks and files. How this period will be calculated?

The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant for our clients anymore.

6. When will the company levels come into force?

  • Current: Time and feature aspects of company levels will come into force in January 2024. Resource and API aspect will be applied in July 2024. We will send additional reminders prior the implementation dates.
  • New: Time and feature aspects of company levels will come into force on January 30th, 2024. Resource and API aspects will be applied in July 2024. We will send additional reminders before the implementation dates.

7. Each of the levels has expiration period for tasks and files. How this period will be calculated?

  • Current: The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant for our clients anymore.
  • New: The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant to our clients anymore. Please pay attention to the following changes that might affect tasks, task groups, device change history, and files.


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