Company levels

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Company levels

On 2024 January 30th all companies in FOTA WEB will have a level attributed. While continuing to provide remote update features to all of our users, we reserve Standard and Premium plans for most active Teltonika Telematics enablers. Contact your Teltonika Telematics provider to know more or check our FAQ.

COMPANY LEVELS
Key features Basic Standard Premium
Update firmware Yes Yes Yes
Update configuration Yes Yes Yes
Receive configuration Yes Yes Yes
Receive internal device log Yes Yes Yes
Device list export limit 100 000 100 000 100 000
Transfer TLS certificate Yes Yes Yes
Device transfer Yes Yes Yes
Accessories control
Update CAN adapter Yes Yes Yes
Update FMx150 CAN chip Yes Yes Yes
Upload CAN OEM file Yes Yes Yes
Automation
Smart groups No Yes Yes
Task schedule No Yes Yes
History and expiration
Tasks and task groups history 24 months 24 months 24 months
Pending task expiration 1 month 12 months 12 months
File expiration 12 months 24 months 24 months
Device change history 6 months 24 months 24 months
Resources
Companies 5 100 500
Users 10 100 500
Tasks per task group 100 10.000 30.000
Configuration files 1 per device count 1 per device count 1 per device count
Integration
FOTA WEB API No Available Available
TCT web No No Available

FAQ

1. How are the company levels attributed in FOTA WEB?

A level is attributed to a company depending on the stage of our business partnership. Please contact your Teltonika Telematics provider to get more details.

2. When will the company levels come into force?

Time and feature aspects of company levels will come into force on January 30th, 2024. Resource and API aspects will be applied on July 16th, 2024. We will send additional reminders before the implementation dates.

3. I have more child companies, users and / or configuration files than my current level allows. What will happen with extra entities?

Extra entities will continue to be available in your FOTA WEB account. However, there will be no possibility to create new companies, users and / or configuration files until extra entities are deleted.

4. Will the contents of Company levels change in future?

The contents of each level might change in future, depending on the new features released in FOTA WEB or on growth of the system itself. Meantime the core functionality, like remote device update feature, will continue to be available for all Teltonika Telematics clients. Any change we might introduce in future will be announced in advance.

5. Each of the levels has expiration period for tasks and files. How this period will be calculated?

The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant to our clients anymore. Please pay attention to the following changes that might affect tasks, task groups, device change history, and files.

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