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RMA guidelines for FM devices (view source)
Revision as of 09:01, 17 July 2019
, 09:01, 17 July 2019no edit summary
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Device does not start. LED does not blink at all when device is powered up (10-30 V DC);<br/>
a. If client ensures that device does have 10-30 V DC power supply and still does not start, such device should be sent to warranty.
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<td style="text-align: center;"><font color=" #009900"><b>YES, if this issue is true</b></font></td>
<td style="text-align: center;"><font color=" #009900"><b>YES, if this issue is true</b></font></td>
<th width=950 style="text-align: center;">Firmware issue</th>
<th width=950 style="text-align: center;">Firmware issue</th>
<th width=200>Eligible for warranty?</th>
<th width=200>Eligible for warranty?</th>
<th width=150>Remote connection status</th>
<th width=100>Remote connection status</th>
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