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| | 2. When will the company levels come into force? | | 2. When will the company levels come into force? |
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| − | Automation and History aspects of company levels will come into force in January 2024. Resource and API aspect will be applied in July 2024. We will send additional reminders prior the implementation dates.
| + | Time and feature aspects of company levels will come into force on January 30th, 2024. Resource and API aspects will be applied in July 2024. We will send additional reminders before the implementation dates. |
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| | 3. I have more child companies, users and / or configuration files than my current level allows. What will happen with extra entities? | | 3. I have more child companies, users and / or configuration files than my current level allows. What will happen with extra entities? |
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| | 5. Each of the levels has expiration period for tasks and files. How this period will be calculated? | | 5. Each of the levels has expiration period for tasks and files. How this period will be calculated? |
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| − | The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant for our clients anymore.
| + | The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant to our clients anymore. Please pay attention to the following changes that might affect tasks, task groups, device change history, and files. |
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| − | 6. When will the company levels come into force?
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| − | * Current: Time and feature aspects of company levels will come into force in January 2024. Resource and API aspect will be applied in July 2024. We will send additional reminders prior the implementation dates.
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| − | * New: Time and feature aspects of company levels will come into force on January 30th, 2024. Resource and API aspects will be applied in July 2024. We will send additional reminders before the implementation dates.
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| − | 7. Each of the levels has expiration period for tasks and files. How this period will be calculated?
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| − | * Current: The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant for our clients anymore.
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| − | * New: The expiration date for tasks will be calculated starting from task creation. It will allow us to define for how long the tasks could have a status “Pending” in FOTA WEB. The expiration date for files will be calculated starting from the last day if was used in any way (for example, used in a task). It will allow us to detect the files that are not relevant to our clients anymore. Please pay attention to the following changes that might affect tasks, task groups, device change history, and files.
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| | {|style="width:100%;" | | {|style="width:100%;" |