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'''Here you will find answers to the most frequently asked questions about DashCam.
'''Here you will find answers to the most frequently asked questions about DashCam.
Please check answers here, if you will not find answer then fill the VIP HELP desk query.
Please check answers here, if you will not find answer then fill the Helpdesk query.
===<big>Frequently asked questions regarding DashCam solution</big>===
===<big>Frequently asked questions regarding DashCam solution</big>===
! style="background: #0054A6; color: white;" |Comments
! style="background: #0054A6; color: white;" |Comments
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|What is the best device to use DualCam with?
|What is the best device to use DashCam with?
|Our FMX125 family devices are integrated to work best with DualCam solution, these include FMB125, FMC125 or FMB225 FMC225.
|Our FMX125 family devices are integrated to work best with DashCam solution, these include [https://wiki.teltonika-gps.com/view/FMC125 FMC125], [https://wiki.teltonika-gps.com/view/FMB125 FMB125] or [https://wiki.teltonika-gps.com/view/FMB225 FMB225] [https://wiki.teltonika-gps.com/view/FMC225 FMC225].
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|Firmware to install on FMX125 device for best DualCam support?
|Firmware to install on FMX125 device for best DashCam support?
|The latest current firmware to use on FMX125 devices is 03.27.13.Rev.362 and latest for DashCam solution is V2.2.3, please see the link here.
|The latest current firmware to use on FMX125 devices is 03.27.13.Rev.663 and latest for DashCam solution is V2.2.3, please see the link here.
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|Picture quality received is very blurry, what can I do?
|Picture quality received is very blurry, what can I do?
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|I do not see DashCam as selection on my RS232 input, what to do?
|I do not see DashCam as selection on my RS232 input, what to do?
| Please ensure that the configurator and firmware of your device is at the recommended version. If you are not sure which version of configurator you need, please contact your sales manager or create VIP HelpDesk query.
| Please ensure that the configurator and firmware of your device is at the recommended version. If you are not sure which version of configurator you need, please contact your sales manager or create HelpDesk query.
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|Why do I not see time and date on my photos and videos as seen in some other camera brands?
|Why do I not see time and date on my photos and videos as seen in some other camera brands?
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|There are further issues with my Wialon server, who to turn to for assistance and help?
|There are further issues with my Wialon server, who to turn to for assistance and help?
|For any server related issues please contact Wialon directly on [email protected].
|For any server related issues please contact Wialon directly on [[/cdn-cgi/l/email-protection|[email protected]]].
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| What is the IP Rating of our DashCam?
| What is the IP Rating of our DashCam?
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|Is DashCam compatible with FMC225?
|Is DashCam compatible with FMC225?
|DashCam is compatible with FMC225. As FMC225 is developed on the existing platform, it keeps all the functionalities from FMC125.
|DashCam is compatible with FMC225. As [https://wiki.teltonika-gps.com/view/FMC225 FMC225] is developed on the existing platform, it keeps all the functionalities from [https://wiki.teltonika-gps.com/view/FMC125 FMC125].
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[[Category:Teltonika DashCam]]
[[Category:Teltonika DashCam]]