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| ! style="background: black; color: white;" |Information Links: | | ! style="background: black; color: white;" |Information Links: |
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− | ! style="text-align: left;" |How to get the access to the FOTA? | + | ! style="text-align: left;" |How to get the access to the FOTA WEB? |
| ||Please contact the sales manager dedicated to you according to the creation of this account. Provide your e-mail to which the invitation will be send.|| | | ||Please contact the sales manager dedicated to you according to the creation of this account. Provide your e-mail to which the invitation will be send.|| |
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− | |'''What feature do the FOTA have?''' | + | |'''What feature do the FOTA WEB have?''' |
− | |'''The FOTA is a powerful web tool, which allows to:''' | + | |'''The FOTA WEB is a powerful web tool, which allows to:''' |
| '''Update''' the devices '''Firmware''' '''and Configuration''' | | '''Update''' the devices '''Firmware''' '''and Configuration''' |
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| '''Download''' the '''Logs''', '''Configuration''' from the devices | | '''Download''' the '''Logs''', '''Configuration''' from the devices |
− | |More Information about the possibilities is in our wiki manual '''[[FOTA]]''' | + | |More Information about the possibilities is in our wiki manual '''[[FOTA WEB]]''' |
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− | ! style="text-align: left;" |Some of the devices I have do not appear in my FOTA. How can I make the device appear in my account? | + | ! style="text-align: left;" |Some of the devices I have do not appear in my FOTA WEB. How can I make the device appear in my account? |
| ||Please contact your Sales Managers, the devices which are bought from the other sources are not added automatically to the account.|| | | ||Please contact your Sales Managers, the devices which are bought from the other sources are not added automatically to the account.|| |
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| 1. You just assigned the firmware > Device will be showed as pending status. | | 1. You just assigned the firmware > Device will be showed as pending status. |
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− | 2. After some time (by default device will connect to FOTA every 12 hours to check if there are any tasks pending) the device will change the status to updating. | + | 2. After some time (by default device will connect to FOTA WEB every 12 hours to check if there are any tasks pending) the device will change the status to updating. |
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| 3. After the time, the device will clear the statuses and change the information in the main menu. The update is complete. | | 3. After the time, the device will clear the statuses and change the information in the main menu. The update is complete. |
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− | ! style="text-align: left;" |Why the device does not connect instantly to the FOTA when I assign the update? | + | ! style="text-align: left;" |Why the device does not connect instantly to the FOTA WEB when I assign the update? |
− | ||The connection to the FOTA comes from the device's side. There is a need to wait for the 12 hours period by default for the device to connect. It is possible to send the '''SMS/GPRS''' command '''to make the instant connection''' to the FOTA. Please check the SMS command '''web_connect''' in the link provided. | + | ||The connection to the FOTA WEB comes from the device's side. There is a need to wait for the 12 hours period by default for the device to connect. It is possible to send the '''SMS/GPRS''' command '''to make the instant connection''' to the FOTA WEB. Please check the SMS command '''web_connect''' in the link provided. |
| || '''[[FMB SMS/GPRS Commands]]''' | | || '''[[FMB SMS/GPRS Commands]]''' |
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| |'''How to know which task I assigned will be done first?''' | | |'''How to know which task I assigned will be done first?''' |
− | |Tasks in FOTA are executed as follows: | + | |Tasks in FOTA WEB are executed as follows: |
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| 1. Upload OBD OEM Configuration for the device '''[[FMB003]]'''. | | 1. Upload OBD OEM Configuration for the device '''[[FMB003]]'''. |
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− | |'''Which devices have the availability to use FOTA?''' | + | |'''Which devices have the availability to use FOTA WEB?''' |
| |The unsupported devices are: FMB630, FM6300, FM11, FM1YX, FM2YX, FMA1, FMA2YX, and other older devices. | | |The unsupported devices are: FMB630, FM6300, FM11, FM1YX, FM2YX, FMA1, FMA2YX, and other older devices. |
| FM36YX only supports the firmware updates. | | FM36YX only supports the firmware updates. |
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− | |'''Some of the devices seems to not connect to the FOTA. Updates are still pending.''' | + | |'''Some of the devices seems to not connect to the FOTA WEB. Updates are still pending.''' |
− | |Make sure that the devices have the required Firmware version 01.03.13 for FOTA supportive. Make sure that the FOTA settings are set according to the manual. | + | |Make sure that the devices have the required Firmware version 01.03.13 for FOTA WEB supportive. Make sure that the FOTA WEB settings are set according to the manual. |
− | |[[FOTA Getting Started|Getting Started]] | + | |[[FOTA WEB Getting Started|Getting Started]] |
| |} | | |} |
| [[Category:FOTA WEB]] | | [[Category:FOTA WEB]] |