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*'''Configurator:''' Check if the device is configured correctly. Check the section [[Pay_as_You_Drive#2._Configuring_scenario|Configuring scenario]].
*'''Configurator:''' Check if the device is configured correctly. Check the section [[Pay_as_You_Drive#2._Configuring_scenario|Configuring scenario]].
*'''Server:''' Check if OBD OEM Total Mileage (AVL ID: 389) is coming to your server.
*'''Server:''' Check if OBD OEM Total Mileage (AVL ID: 389) is coming to your server.
*'''SMS/GPRS command:''' Check with '''readio''' SMS/GPRS command. ''SMS command structure: <SMS Login> <SMS Password> readio 389''
*'''SMS/GPRS command:''' Check with '''readio''' SMS/GPRS command if OBD OEM Total Mileage can be received from the vehicle. ''SMS command structure: <SMS Login> <SMS Password> readio 389''
|If the device is configured correctly and OBD OEM Total Mileage cannot be received from the vehicle:
|If the device is configured correctly and OBD OEM Total Mileage cannot be received from the vehicle:
*Contact your Teltonika Sales Manager with the make, model and model year of your vehicle.
*Contact your Teltonika Sales Manager with the make, model and model year of your vehicle.
