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[[File:Welcome to the telematics banner 1.1.png]]
 
[[File:Welcome to the telematics banner 1.1.png]]
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Universal Device Testing Guide can be applied to any Teltonika Telematics device. Purpose of this guide is to help new users get acquainted with Teltonika Fleet Management devices and test basic functions in 5 easy steps.
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Universal Device Testing Guide can be applied to any Teltonika Telematics device. The purpose of this guide is to help new users get acquainted with Teltonika Fleet Management devices and test basic functions in 5 easy steps.
    
Once you are finished with basic testing, you will find additional instructions on how to test specific use cases and advanced features of our devices as well as remote tracker management platform and other solutions.
 
Once you are finished with basic testing, you will find additional instructions on how to test specific use cases and advanced features of our devices as well as remote tracker management platform and other solutions.
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[[File:5 easy steps to prepare any Teltonika Telematics device banner.png]]  
 
[[File:5 easy steps to prepare any Teltonika Telematics device banner.png]]  
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In this chapter we will go through 5 easy testing steps which will help you get acquainted with Teltonika Telematics devices. We will cover everything you need to start using the device - from inserting SIM card, powering the device and ending with GPS track information directly from your vehicle to the server.  
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In this chapter, we will go through 5 easy testing steps which will help you get acquainted with Teltonika Telematics devices. We will cover everything you need to start using the device - from inserting a SIM card, powering the device, and ending with GPS track information directly from your vehicle to the server.  
    
==='''Prepare the Device'''===
 
==='''Prepare the Device'''===
All our devices use SIM card for telecommunication, thus you will not be able to get any data and/or communicate with the device remotely without the SIM card. In this chapter you will find a guide on how to insert SIM card and connect internal battery.
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All our devices use SIM cards for telecommunication, thus you will not be able to get any data and/or communicate with the device remotely without the SIM card. In this chapter, you will find a guide on how to insert a SIM card and connect the internal battery.
    
''Note:'' Different Teltonika devices use different SIM card types: mini-SIM, micro-SIM, nano-SIM, and [[Requirements for eSIM|'''eSIM''']] (which is soldered during device manufacturing process).
 
''Note:'' Different Teltonika devices use different SIM card types: mini-SIM, micro-SIM, nano-SIM, and [[Requirements for eSIM|'''eSIM''']] (which is soldered during device manufacturing process).
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==='''Connect the device to PC'''===
 
==='''Connect the device to PC'''===
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One way to control your device is by connecting it to PC. During this step, we will introduce you on how to establish the connection.
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One way to control your device is by connecting it to a PC. During this step, we will introduce you to how to establish the connection.
 
===='''How to install USB drivers (Windows)'''====
 
===='''How to install USB drivers (Windows)'''====
 
Download COM port drivers from Teltonika '''[https://teltonika-gps.com/downloads/en/fmb120/TeltonikaCOMDriver.zip here]''' and install them.
 
Download COM port drivers from Teltonika '''[https://teltonika-gps.com/downloads/en/fmb120/TeltonikaCOMDriver.zip here]''' and install them.
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''* FMB900, FMB910, FMB920, MTB100, FMB202, FMB204 devices support '''(6 - 30 V)'''  DC power supply.''
 
''* FMB900, FMB910, FMB920, MTB100, FMB202, FMB204 devices support '''(6 - 30 V)'''  DC power supply.''
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<nowiki>**</nowiki> FMP100, FMB002, FMB020, FMB003 can be powered up and configured via USB without any need of external power supply.
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<nowiki>**</nowiki> FMP100, FMB002, FMB020, FMB003 can be powered up and configured via USB without any need for an external power supply.
    
<nowiki>***</nowiki> If you would like to check how to connect your particular device to PC, please see device [[Main Page|'''Teltonika WIKI documentation.''']] Click on ''your device'' -> First Start -> PC Connection (Windows)
 
<nowiki>***</nowiki> If you would like to check how to connect your particular device to PC, please see device [[Main Page|'''Teltonika WIKI documentation.''']] Click on ''your device'' -> First Start -> PC Connection (Windows)
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===='''Configuration'''====
 
===='''Configuration'''====
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At first device will have default factory settings set. These settings should be changed according to the user's needs.<br />
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At first, the device will have default factory settings set. These settings should be changed according to the user's needs.<br />
 
Main configuration can be performed via '''[[Teltonika Configurator]]''' software. Get the latest '''Configurator''' version from '''[[{{{SAS_Configurator_Versions|Teltonika Configurator versions}}}|here.]]''' Configurator operates on Microsoft Windows OS and uses prerequisite latest MS .NET Framework.
 
Main configuration can be performed via '''[[Teltonika Configurator]]''' software. Get the latest '''Configurator''' version from '''[[{{{SAS_Configurator_Versions|Teltonika Configurator versions}}}|here.]]''' Configurator operates on Microsoft Windows OS and uses prerequisite latest MS .NET Framework.
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Configuration process begins by pressing on connected device:
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The configuration process begins by pressing on the connected device:
    
[[File:Faceless_configurator_select.png|370x370px]]
 
[[File:Faceless_configurator_select.png|370x370px]]
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After connection to Configurator '''Status window''' will be displayed.
 
After connection to Configurator '''Status window''' will be displayed.
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In the status window, you will be able to see crucial information that influence device operation such as GNSS and GSM statuses.
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In the status window, you will be able to see crucial information that influences device operation such as GNSS and GSM statuses.
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GNSS Info tab contains GNSS Status, Satellites and Location information.
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GNSS Info tab contains GNSS Status, Satellites, and Location information.
    
* GNSS Status describes whether the module is ON, received/sent GNSS packets count, FIX status and FIX time
 
* GNSS Status describes whether the module is ON, received/sent GNSS packets count, FIX status and FIX time
 
* Satellites provide you information about visible and currently in-use satellites
 
* Satellites provide you information about visible and currently in-use satellites
* Location provides you the coordinates, speed, altitude and angle of your current location.
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* Location provides you the coordinates, speed, altitude, and angle of your current location.
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GSM Info tab contains GSM Status, Records, GPRS Traffic, SMS Count and Sockets information
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GSM Info tab contains GSM Status, Records, GPRS Traffic, SMS Count, and Sockets information
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* GSM Status describes modem status, SIM state, GPRS status, signal level and operator code
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* GSM Status describes modem status, SIM state, GPRS status, signal level, and operator code
* Records provide you information about sent records count and the date of last record sent/server response
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* Records provide you information about sent records count and the date of the last record sent/server response
 
* GPRS Traffic contains information about data usage
 
* GPRS Traffic contains information about data usage
 
* SMS Count shows you sent/received SMS count
 
* SMS Count shows you sent/received SMS count
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|-
 
|-
 
! rowspan="2" |[[File:GNSS Info.png|frameless|800x800px]]
 
! rowspan="2" |[[File:GNSS Info.png|frameless|800x800px]]
|Module status - here you will be able to see whether module is ON or in a Sleep mode.
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|Module status - here you will be able to see whether the module is ON or in Sleep mode.
 
|-
 
|-
|Fix Status - Fix/No Fix. For a GNSS fix, at least 4 visible satellites are needed, thus for best performance, the device should be facing open sky.
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|Fix Status - Fix/No Fix. For a GNSS fix, at least 4 visible satellites are needed, thus for best performance, the device should be facing an open sky.
 
|-
 
|-
 
| rowspan="3" |[[File:GSM Info.png|frameless|801x801px]]
 
| rowspan="3" |[[File:GSM Info.png|frameless|801x801px]]
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|[[File:Testing_always_sending.png|alt=|frameless]]
 
|[[File:Testing_always_sending.png|alt=|frameless]]
 
|'''Note:''' make sure that "Records Saving/Sending Without TS" in System Tab is configured as "Always" ''for testing purposes.''
 
|'''Note:''' make sure that "Records Saving/Sending Without TS" in System Tab is configured as "Always" ''for testing purposes.''
This will allow device to send the data even if there is no GNSS fix (which is hardly obtained inside the buildings) and/or time synchronization.
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This will allow the device to send the data even if there is no GNSS fix (which is hardly obtained inside the buildings) and/or time synchronization.
 
|}
 
|}
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Most important configurator section is GPRS – where all your server and '''GPRS settings''' can be configured and '''Data Acquisition''' – where data acquiring parameters can be configured.
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The most important configurator section is GPRS – where all your server and '''GPRS settings''' can be configured and '''Data Acquisition''' – where data acquiring parameters can be configured.
    
{| class="wikitable"
 
{| class="wikitable"
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'''Note''': Before SMS text, two space symbols should be inserted.
 
'''Note''': Before SMS text, two space symbols should be inserted.
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After successful GPRS/SERVER settings configuration, device will '''synchronize time''' and '''update records''' to '''the configured server''' according to the Data Acquisition time intervals. Default configuration has optimal parameters present to ensure best performance of track quality and data usage. However, '''''for testing''''',  we do recommend these Data Acquisition settings:
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After successful GPRS/SERVER settings configuration, device will '''synchronize time''' and '''update records''' to '''the configured server''' according to the Data Acquisition time intervals. The default configuration has optimal parameters present to ensure the best performance of track quality and data usage. However, '''''for testing''''',  we do recommend these Data Acquisition settings:
 
{| class="wikitable"
 
{| class="wikitable"
 
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|-
 
|-
 
|'''10004'''
 
|'''10004'''
|'''Min Saved Records''' defines minimum number of records in one data packet that can be sent to server.
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|'''Min Saved Records''' defines the minimum number of records in one data packet that can be sent to the server.
 
|-
 
|-
 
|'''10005'''
 
|'''10005'''
|'''Send Period''' indicates time interval in seconds after which device checks whether it has generated enough records based on '''Min Saved Records''' parameter. If enough records are generated, device will send them to server. If interval is set to 0 seconds, device will not send any records to server.
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|'''Send Period''' indicates time interval in seconds after which the device checks whether it has generated enough records based on the'''Min Saved Records''' parameter. If enough records are generated, the device will send them to the server. If the interval is set to 0 seconds, the device will not send any records to the server.
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''Note:'' If link with server is already open, records are sent to server immediately after they are generated.
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''Note:'' If the link with the server is already open, records are sent to the server immediately after they are generated.
 
|}
 
|}
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Device will generate periodic records and send them to server based on Data Acquisition settings.
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The device will generate periodic records and send them to the server based on Data Acquisition settings.
    
Using these settings, the device will make a periodic record every 30 seconds and will send it every 30 seconds
 
Using these settings, the device will make a periodic record every 30 seconds and will send it every 30 seconds
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This can be done by using either simple TCP/UDP listeners or pre-made tracking platform like listed [[Fleet Management platforms|'''here.''']]  
 
This can be done by using either simple TCP/UDP listeners or pre-made tracking platform like listed [[Fleet Management platforms|'''here.''']]  
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Below you can find steps on how to setup simple TCP/UDP listener on your personal computer.  
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Below you can find steps on how to set up a simple TCP/UDP listener on your personal computer.  
    
# Open [[Opening TCP/UDP port|'''TCP/UDP port''']]
 
# Open [[Opening TCP/UDP port|'''TCP/UDP port''']]
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[[File:Discover more device possibilities in-depth banner.png]]
 
[[File:Discover more device possibilities in-depth banner.png]]
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In this chapter we will review advanced device functionalities to get the most out of your Teltonika Telematics device. We will go through some of the specific, widespread use cases, however, keep in mind that device scenarios are not limited to just that. Available device functions can accomplish much wider range of application scenarios, which will be limited only by your imagination!
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In this chapter, we will review advanced device functionalities to get the most out of your Teltonika Telematics device. We will go through some of the specific, widespread use cases, however, keep in mind that device scenarios are not limited to just that. Available device functions can accomplish a much wider range of application scenarios, which will be limited only by your imagination!
    
==='''Advanced SMS capabilities'''===
 
==='''Advanced SMS capabilities'''===
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Teltonika devices have broad SMS usage spectrum including advanced device configuration and debugging. A full list of SMS commands can be found [[FMB SMS/GPRS Commands|'''here.''']]
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Teltonika devices have a broad SMS usage spectrum including advanced device configuration and debugging. A full list of SMS commands can be found [[FMB SMS/GPRS Commands|'''here.''']]
    
For example, one of the most widely used SMS command for configuring the device is "setparam". Below you can see a description of this command:
 
For example, one of the most widely used SMS command for configuring the device is "setparam". Below you can see a description of this command:
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|+
 
|[[File:WIKI_hover.gif]]
 
|[[File:WIKI_hover.gif]]
|You can also find parameter ID by hovering mouse pointer over specific parameter in configurator.
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|You can also find parameter ID by hovering the mouse pointer over specific parameter in the configurator.
 
|}
 
|}
 
SMS command is limited to 160 characters.
 
SMS command is limited to 160 characters.
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[[File:Extend device's capabilities with our solutions banner.png]]
 
[[File:Extend device's capabilities with our solutions banner.png]]
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In this section we will get acquainted with our most useful and simple to utilize solutions which will provide remote access, management and control of your device as well as external devices like tachograph.
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In this section, we will get acquainted with our most useful and simple to utilize solutions which will provide remote access, management, and control of your device as well as external devices like tachograph.
    
==='''FOTA WEB'''===
 
==='''FOTA WEB'''===
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FOTA WEB – a brand new and exciting solution for remote access to your Teltonika Fleet management devices! FOTA WEB enables firmware upgrades, configuration changes, remote device debugging of FMx devices, as well as CAN adapter updates without a need of a dedicated application – everything is achieved through your regular Web browser, from any device. By default device connects to FOTA WEB every 720 minutes (parameter is configurable). For more information click '''[[FOTA WEB|here.]]''' If you would like to have your own FOTA WEB account, please contact your Sales Manager. [https://www.youtube.com/watch?v=SiMwnkEEes4 '''Short video about FOTA WEB.''']
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FOTA WEB – a brand new and exciting solution for remote access to your Teltonika Fleet management devices! FOTA WEB enables firmware upgrades, configuration changes, remote device debugging of FMx devices, as well as CAN adapter updates without a need of a dedicated application – everything is achieved through your regular Web browser, from any device. By default, the device connects to FOTA WEB every 720 minutes (parameter is configurable). For more information click '''[[FOTA WEB|here.]]''' If you would like to have your own FOTA WEB account, please contact your Sales Manager. [https://www.youtube.com/watch?v=SiMwnkEEes4 '''Short video about FOTA WEB.''']
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Moreover, we also have a desktop FOTA solution: desktop ''FOTA is predecessor of FOTA WEB, which is mainly used for updating EOL (End-Of-Life, - FM5300, FMA120 etc.) devices. We strongly advise to use our newest [[FOTA WEB|'''FOTA WEB''']] platform for OTA changes.''
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Moreover, we also have a desktop FOTA solution: desktop ''FOTA is the predecessor of FOTA WEB, which is mainly used for updating EOL (End-Of-Life, - FM5300, FMA120, etc.) devices. We strongly advise to use our newest [[FOTA WEB|'''FOTA WEB''']] platform for OTA changes.''
    
'''''Note:''''' FOTA WEB meets all '''GDPR''' requirements thus '''we do not store, track or analyze your personal data.'''
 
'''''Note:''''' FOTA WEB meets all '''GDPR''' requirements thus '''we do not store, track or analyze your personal data.'''
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==='''WEB Tacho'''===
 
==='''WEB Tacho'''===
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Teltonika WEB Tacho is an online service that allows to remotely download Tachograph files from supported tachographs, using Teltonika professional trackers. Files are stored on server, in defined format (.DDD, .V1B, .C1B, .TGD). Files can be downloaded – directly from the website, receive in Email, receive to defined FTP server. For more information click '''[[WEB Tacho|here.]]''' If you would like to have your own WEB Tacho account, please contact your Sales Manager.
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Teltonika WEB Tacho is an online service that allows to remotely download Tachograph files from supported tachographs, using Teltonika professional trackers. Files are stored on server, in defined format (.DDD, .V1B, .C1B, .TGD). Files can be downloaded – directly from the website, receive in Email, receive to a defined FTP server. For more information click '''[[WEB Tacho|here.]]''' If you would like to have your own WEB Tacho account, please contact your Sales Manager.
    
=='''<big>Protocols</big>'''==
 
=='''<big>Protocols</big>'''==
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==='''Data sending protocols'''===
 
==='''Data sending protocols'''===
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Each Codec used by Teltonika devices has different purpose. For example, [[Codec#Codec 8 Extended|'''Codec 8 Extended''']] is main FM device protocol used to send data to server, while [[Codec#Codec for communication over GPRS messages|'''Codec 12''']] is used for device-server communication using GPRS messages. All information about Teltonika's communication protocols used by FM devices can be found [[Codec|'''here.''']]
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Each Codec used by Teltonika devices has a different purpose. For example, [[Codec#Codec 8 Extended|'''Codec 8 Extended''']] is main FM device protocol used to send data to server, while [[Codec#Codec for communication over GPRS messages|'''Codec 12''']] is used for device-server communication using GPRS messages. All information about Teltonika's communication protocols used by FM devices can be found [[Codec|'''here.''']]
    
==='''Protocols implementation'''===
 
==='''Protocols implementation'''===

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