Universal Device Test Guide V3

From Wiki Knowledge Base | Teltonika GPS
Qsg rut950 teltonika.PNG


Thank you for joining Teltonika by purchasing our device!

We have good news for you - even though our devices have very different functionalities and features, they can be managed using the same OTA (Over-The-Air) or desktop platforms, thus - convenient and time saving solution.

Even though our devices are simple to use, they have a very wide range of possible applications. Please check out our several use cases examples.

Although Teltonika devices are simple to use, sometimes a few questions can appear. In case you have any questions regarding Teltonika devices or their features, do not worry - we have a well of knowledge, called Teltonika WIKI, Crowd Support Forum and our Official Youtube Channel, where you can find answers regarding all of our devices functionalities and specifications.

Even if you do not find answers to your questions online - do not despair, we have a highly professional team of support engineers who are willing to help and can be reached via VIP Helpdesk.

Furthermore, below you can find basic information which will be the best guide for getting used to your device.

Basic Testing

Basic Testing description. Hyperlink here.

Step 1: Prepare the Device

All our devices use SIM card for GSM/GPRS communication, thus you will not be able to get any data and/or communicate with the device remotely without the SIM card. In this chapter you will find a guide on how to insert SIM card and power up your device by connecting an internal battery.

How to insert SIM card and connect the battery*

  1. Gently remove device cover using plastic pry tool from both sides as it is showed in a 1st picture.
  2. Insert SIM card as shown with PIN request disabled or read Security info (Universal Guide) how to enter it later in Configurator. Make sure that SIM card cut-off corner is pointing forward to slot.
  3. Connect the battery as shown on device. Position the battery in place where it does not obstruct other components.
  4. Attach device cover back. Device is ready to be connected.


* If you would like to check how to insert SIM card into your particular device, you will find a link with all devices manuals here.

SIM card insertion/removal must be performed when device is powered off – external voltage and internal battery disconnected. Otherwise SIM card might be damaged or device will not detect it.

Step 2: Configure the Device

After powering up your device, it should be configured to meet your needs. Here you will find steps on how to prepare your device for a first start.

PC Connection (Windows)

Power-up device with DC voltage (10 – 30 V)* power supply using supplied power cable. LED’s should start blinking, see “LED behaviour description”.

  1. Connect device to computer using USB cable or Bluetooth connection:
    • Using USB cable
    • Using Bluetooth
      • Device Bluetooth is enabled by default. Turn on Bluetooth on your PC, then select Add Bluetooth or other device > Bluetooth. Choose your device named – “FMxyzw_last_7_imei_digits”, without LE in the end. Enter default password 5555, press Connect and then select Done. Keep in mind that the FMx640 devices do not support configuration via Bluetooth.
  2. You are now ready to use the device on your computer.

* FMB900, FMB910, FMB920, MTB100, FMB202, FMB204 devices support (6 - 30 V) DC power supply.

How to install USB drivers (Windows)

  1. Please download COM port drivers from Teltonika here.
  2. Extract and run TeltonikaCOMDriver.exe.
  3. Click Next in driver installation window.
  4. In the following window click Install button.
  5. Setup will continue installing the driver and eventually the confirmation window will appear. Click Finish to complete the setup.

Configuration (Windows)

At first device will have default factory settings set. These settings should be changed according to the user's needs.
Main configuration can be performed via Teltonika Configurator software. Get the latest Configurator version from here. Configurator operates on Microsoft Windows OS and uses prerequisite MS .NET Framework. Make sure you have the correct version installed.

MS .NET requirements
Operating system MS .NET Framework version Version Link
  • Windows Vista
  • Windows 7
  • Windows 8.1
  • Windows 10
MS .NET Framework 4.6.2 32 and 64 bit www.microsoft.com

Launch Configurator.exe. After launch software language can be changed by clicking Language icon.png in the right bottom corner:

FMB Configurator language.jpg

Configuration process begins by pressing on connected device:

Faceless configurator select.png

After connection to Configurator Status window will be displayed:

Faceless configurator.png

Various Status window tabs display information about GNSS, GSM, I/O, Maintenance and etc. configuration can be loaded and saved to the device. After any modification of configuration changes need to be saved to device using Save to device button. Main buttons offer following functionalities:

  1. Load from device.png Load from device – loads configuration from device.
  2. Save to device.png Save to device – saves configuration to device.
  3. Load from file.png Load from file – loads configuration from file.
  4. Save to file.png Save to file – saves configuration to file.
  5. Firmware update.png Update firmware – updates firmware on device.
  6. Read records.png Read records – read records from device.
  7. Reboot device.png Reboot device – restarts device.
  8. Reset configuration.png Reset configuration – sets device configuration to default.

Most important configurator sections are GPRS – where all your server and GPRS settings can be configured and Data Acquisition – where data acquiring parameters can be configured. More details about devices configuration using Configurator and more information about your particular device can be found in the manual.

Quick SMS configuration

Default configuration has optimal parameters present to ensure best performance of track quality and data usage.
Quickly set up your device by sending this SMS command to it:

"  setparam 2001:APN;2002:APN_username;2003:APN_password;2004:Domain;2005:Port;2006:0"

GPRS settings:

  • 2001 – APN
  • 2002 – APN username (if there are no APN username, empty field should be left)
  • 2003 – APN password (if there are no APN password, empty field should be left)

Server settings:

  • 2004 – Domain
  • 2005 – Port
  • 2006 – Data sending protocol (0 – TCP, 1 – UDP)

Note: Before SMS text, two space symbols should be inserted.

IOS sms cfg.png
Default configuration settings
Movement and ignition detection:
Accelerometer.png Vehicle movement will be detected by accelerometer Ignition detection-2-2.png Ignition will be detected by vehicle power voltage between 13,2 – 30 V
Device makes a record On Moving if one of these events happen:
300s icon 2.png 300 seconds passes Angle 10 2.png Vehicle turns 10° degrees
Min distance.png Vehicle drives 100 meters Speed delta.png Speed difference between last coordinate and current position is greater than 10 km/h
Device makes a record On Stop if:
1h icon.png 1 hour passes while vehicle is stationary and ignition is off
Records sending to server:
120 s.png If device has made a record it is sent to the server every 120 seconds

After successful SMS configuration, device will synchronize time and update records to configured server. More SMS commands can be found here.

Step 3: Mount the Device

Mounting recommendations

  • Connecting wires
    • Wires should be connected while the module is not plugged in.
  • Wires should be fastened to stable wires or other non-moving parts. Any heat emitting and/or moving objects should be kept away from the wires.
  • There should be no exposed wires. If factory isolation was removed while connecting wires, the isolation material should be applied.
  • If the wires are placed in the exterior or in places where they can be damaged or exposed to heat, humidity, dirt, etc., additional isolation should be applied and the wires should not be loose.
  • Wires cannot be connected to the board computers or control units.

  • Connecting power source
    • Be sure that after the car computer goes to sleep mode, power might be still available on the power wires. Depending on car, this may happen in 5 to 30 minutes period.
    • When module is connected, measure voltage again to make sure it did not decrease.
    • It is recommended to connect to the main power cable in the fuse box.
    • 3 A, 125 V external fuse shall be used.

  • Connecting ignition wire
    • Be sure to check if it is a real ignition wire i. e. power does not disappear after starting the engine.
    • Check if this is not an ACC wire (when key is in the first position, most of the vehicle electronics are available).
    • Check if power is still available when you turn off any of vehicles devices.
    • Ignition is connected to the ignition relay output. As alternative, any other relay, which has power output when ignition is on, may be chosen.

  • Connecting ground wire
    • Ground wire is connected to the vehicle frame or metal parts that are fixed to the frame.
    • If the wire is fixed with the bolt, the loop must be connected to the end of the wire.
    • For better contact scrub paint from the spot where loop is going to be connected.

PAY ATTENTION! Connecting the power supply must be carried out in a very low impedance point of on-board vehicle network. These points in the car are the battery terminals. Therefore, we recommend connecting the power of device (GND and POWER wires) directly to the battery terminals. Another valid option is to connect the wires to the main POWER cable inside the fuse box (if there is none, then to the power supply where the fuses of vehicle’s computer are), GND wire must be connected in a special point, designed to connect GND vehicle computer. Connecting the GND at an arbitrary point to the mass of the car is unacceptable, as static and dynamic potentials on the line GND will be unpredictable, which can lead to unstable device operation and even its failure.

Installation instructions

In case device has internal GNSS antenna it should be mounted with the logo facing towards open sky (metal free)

Faceless device.jpg

Device can be mounted under the plastic panel behind the front window, with the sticker direction to a window (sky). It is recommended to place device behind dashboard as close to the window as possible. A good example of GNSS antenna placement is displayed in a picture below (area colored green).

SIM card should be inserted in the module while the connector is plugged off (while module has no power).

FMB120 install2.jpg

Safety information


This message contains information on how to operate device safely. By following these requirements and recommendations, you will avoid dangerous situations. You must read these instructions carefully and follow them strictly before operating the device!

  • The device uses SELV limited power source. The nominal voltage is +12 V DC. The allowed voltage range is +10..+30V DC.
  • To avoid mechanical damage, it is advised to transport the device in an impact-proof package. Before usage, the device should be placed so that its LED indicators are visible. They show the status of device operation.
  • Before unmounting the device from the vehicle, ignition MUST be OFF.
  • When connecting the wires2x6 connector wires to the vehicleconnection (1x5) cables to the vehicle, the appropriate jumpers of the vehicle power supply should be disconnected.
  • When installing the connection cables to the vehicle, the appropriate jumpers of the power supply of the vehicle should be disconnected.
  • Before unmounting the device from the vehicle, the 2x6 connector 1x5 connection must be disconnected.
  • The device is designed to be mounted in a zone of limited access, which is inaccessible to the operator. All related devices must meet the requirements of EN 60950-1 standard.
  • The devices are not designed as a navigational device for boats.

Bw nb.png Do not disassemble the device. If the device is damaged, the power supply cables are not isolated or the isolation is damaged, DO NOT touch the device before unplugging the power supply.
Bw nb.png All wireless data transferring devices produce interference that may affect other devices which are placed nearby.
Bw key.png The device must be connected only by qualified personnel.
Bw tick.png The device must be firmly fastened in a predefined location.
Bw tick.png The programming must be performed using a PC with autonomic power supply.
Bw humidity.png The device is susceptible to water and humidity.
Bw ecute.png Installation and/or handling during a lightning storm is prohibited.

Step 4: Tracking the Device

Tracking the device testing description.

Advanced Testing

Advanced Testing Description.

Step 5: Advanced SMS configuration

Advanced SMS configuration description.

Step 6: Data sending protocols

Data sending protocols. Hyperlink to codec here.

Step 7: Protocols implementation for data

Protocols implementation for data. Hyperlink to codec here.

Step 8: Protocols implementation for commands

Protocols implementation for commands. Hyperlink to codec here.

Step 9: Advanced Use Case configuration

Advanced Use Case configuration. Hyperlink to all use cases.

Step 10: FOTA WEB Solution

FOTA WEB – a brand new and exciting solution for remote access to your Teltonika Fleet management devices! FOTA WEB enables firmware upgrades and configuration changes of FMB devices without a need of a dedicated application – everything is achieved through your regular Web browser, from any device. For more information click here. If you would like to have your own FOTA WEB account, please contact your Sales Manager.

Moreover, we also have a desktop FOTA WEB solution: FOTA WEB is an old solution, which is mainly used for updating old (FM5300, FMA120 etc.) devices. We strongly advise to use our newest FOTA WEB platform for OTA changes. FOTA WEB also could be used in rare cases when the FOTA WEB is unavailable. FOTA WEB (Firmware Over The Air) solution allows the advanced device firmware and configuration update over the air and eliminates the need of connecting the device to the computer for firmware or configuration update. You can update your entire fleet with just few clicks. For more information about FOTA WEB solution, please contact your Sales Manager.

Step 11: WEB Tacho Solution

Teltonika WEB Tacho is an online service that allows to remotely download Tachograph files from supported tachographs, using Teltonika professional trackers. Files are stored on server, in defined format (.DDD, .V1B, .C1B, .TGD). Files can be downloaded – directly from the website, receive in Email, receive to defined FTP server. For more information click here.