Universal Device Test Guide V3.1

From Wiki Knowledge Base | Teltonika GPS
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Introduction

Thank you for joining Teltonika by purchasing our device!

We have good news for you - even though our devices have very different functionalities and features, they can be managed using the same OTA (Over-The-Air) or desktop platforms, thus - convenient and time saving solution.

Even though our devices are simple to use, they have a very wide range of possible applications. Please check out our several use cases examples.

Although Teltonika devices are simple to use, sometimes a few questions can appear. In case you have any questions regarding Teltonika devices or their features, do not worry - we have a well of knowledge, called Teltonika WIKI, Crowd Support Forum and our Official Youtube Channel, where you can find answers regarding all of our devices functionalities and specifications.

Even if you do not find answers to your questions online - do not despair, we have a highly professional team of support engineers who are willing to help and can be reached via VIP Helpdesk.

Furthermore, below you can find basic information which will be the best guide for getting used to your device.

Basic Testing

Basic Testing description. Hyperlink here.

Step 1: Prepare the Device

All our devices use SIM card for GSM/GPRS communication, thus you will not be able to get any data and/or communicate with the device remotely without the SIM card. In this chapter you will find a guide on how to insert SIM card and power up your device by connecting an internal battery.

Note: Different Teltonika devices use different SIM card types: mini-SIM, micro-SIM and eSIM.

How to insert SIM card and connect the battery*

  1. Gently remove device cover using plastic pry tool from both sides as it is showed in a 1st picture.
  2. Insert SIM card as shown with PIN request disabled or read Security info (Universal Guide) how to enter it later in Configurator. Make sure that SIM card cut-off corner is pointing forward to slot.
  3. Connect the battery as shown on device. Position the battery in place where it does not obstruct other components.
  4. Attach device cover back. Device is ready to be connected.



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* If you would like to check how to insert SIM card into your particular device, please check Teltonika WIKI documentation. Click on your device -> First Start -> How to insert SIM Card.

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SIM card insertion/removal must be performed when device is powered off – external voltage and internal battery disconnected. Otherwise SIM card might be damaged or device will not detect it.


Step 2: Connect the device to PC

One way to control your device is by connecting it to PC. During this step, we will introduce you on how to establish the connection.

How to install USB drivers (Windows)

Download COM port drivers from Teltonika here and install them.

PC Connection (Windows)

Power-up device with DC voltage (10 – 30 V)* power supply using supplied power cable. LED’s should start blinking, see “LED behaviour description”.

Connect device to computer** using USB cable or Bluetooth connection.


* FMB900, FMB910, FMB920, MTB100, FMB202, FMB204 devices support (6 - 30 V) DC power supply.

** If you would like to check how to connect your particular device to PC, please see device Teltonika WIKI documentation. Click on your device -> First Start -> PC Connection (Windows)

Step 3: Configure the Device

After powering up your device, it should be configured to meet your needs. Here you will find steps on how to prepare your device for a first start.

Configuration (Windows)

At first device will have default factory settings set. These settings should be changed according to the user's needs.
Main configuration can be performed via Teltonika Configurator software. Get the latest Configurator version from here. Configurator operates on Microsoft Windows OS and uses prerequisite latest MS .NET Framework.

Configuration process begins by pressing on connected device:

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After connection to Configurator Status window will be displayed:

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Various Status window tabs display information about GNSS, GSM, I/O, Maintenance and etc. configuration can be loaded and saved to the device. After changing the configuration, make sure that modifications are saved by clicking "Save to device" button. To restore default configuration, click "Reset configuration" button.

Most important configurator sections are GPRS – where all your server and GPRS settings can be configured and Data Acquisition – where data acquiring parameters can be configured.

Parameter ID – Parameter name GPRS settings:


  • 2001 – APN
  • 2002 – APN username (if there are no APN username, empty field should be left)
  • 2003 – APN password (if there are no APN password, empty field should be left)


Server settings:

  • 2004 – Domain
  • 2005 – Port
  • 2006 – Data sending protocol (0 – TCP, 1 – UDP)



After successful GPRS/SERVER settings configuration, device will synchronize time and update records to the configured server according to the Data Acquisition time intervals. Here are our recommended Data Acquisition settings for testing.

Data Acquisition testing.png

After testing, Data Acquisition settings should be configured according to your needs.

More details about devices configuration using Configurator and more information about your particular device can be found Teltonika WIKI documentation. Click on your device -> Configuration.

Quick SMS configuration

Default configuration has optimal parameters present to ensure best performance of track quality and data usage.
Quickly set up your device by sending this SMS command to it:

"  setparam 2001:APN;2002:APN_username;2003:APN_password;2004:Domain;2005:Port;2006:0"

GPRS settings:

  • 2001 – APN
  • 2002 – APN username (if there are no APN username, empty field should be left)
  • 2003 – APN password (if there are no APN password, empty field should be left)
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Server settings:
  • 2004 – Domain
  • 2005 – Port
  • 2006 – Data sending protocol (0 – TCP, 1 – UDP)

Note: Before SMS text, two space symbols should be inserted.


After successful SMS configuration, device will synchronize time and update records to configured server.

Step 4: Mount the Device

Different types of devices have specific mounting instructions: some of them are simple plug-and-play, while other hard-wired devices require professional installation. Please find your specific device mounting instructions Teltonika WIKI documentation. Click on your device -> First Start -> Mounting recommendations and precautions.

Installation instructions

Considering the fact that different device types have different mounting positions, most of the hard-wired devices are recommended to be mounted under the plastic panel behind the front window, with the logo facing front window (sky) with no metal parts surrounding the device.

Step 5: Tracking the Device

Tracking the device testing description.

Advanced Testing

Advanced Testing Description.

Advanced SMS configuration

Advanced SMS configuration description.

Advanced Use Case configuration

Advanced Use Case configuration. Hyperlink to all use cases.

Solutions

Solutions description

FOTA WEB Solution

FOTA WEB – a brand new and exciting solution for remote access to your Teltonika Fleet management devices! FOTA WEB enables firmware upgrades and configuration changes of FMB devices without a need of a dedicated application – everything is achieved through your regular Web browser, from any device. For more information click here. If you would like to have your own FOTA WEB account, please contact your Sales Manager.

Moreover, we also have a desktop FOTA WEB solution: FOTA WEB is an old solution, which is mainly used for updating old (FM5300, FMA120 etc.) devices. We strongly advise to use our newest FOTA WEB platform for OTA changes. FOTA WEB also could be used in rare cases when the FOTA WEB is unavailable. FOTA WEB (Firmware Over The Air) solution allows the advanced device firmware and configuration update over the air and eliminates the need of connecting the device to the computer for firmware or configuration update. You can update your entire fleet with just few clicks. For more information about FOTA WEB solution, please contact your Sales Manager.

WEB Tacho Solution

Teltonika WEB Tacho is an online service that allows to remotely download Tachograph files from supported tachographs, using Teltonika professional trackers. Files are stored on server, in defined format (.DDD, .V1B, .C1B, .TGD). Files can be downloaded – directly from the website, receive in Email, receive to defined FTP server. For more information click here.

Protocols

Protocols description

Data sending protocols

Data sending protocols. Hyperlink to codec here.

Protocols implementation for data

Protocols implementation for data. Hyperlink to codec here.

Protocols implementation for commands

Protocols implementation for commands. Hyperlink to codec here.