View source for How to capture CAN adapter log from FMX1YX

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===Solution applies for these devices===
[[FMB110]] [[FMB120]] [[FMB122]] [[FMB125]] [[FMB140]] [[FMC125]] [[FMC130]] [[FMM125]] [[FMM130]] [[FMC125]] [[FMU126]] [[FMU130]]

Here are steps how to capture LV-CAN200, ALL-CAN300, CAN-CONTROL log from FMB1YX series devices.<p>This functionality is available after '''03.08.00''' firmware version.</p>

#Make sure that the CAN adapter is [https://youtu.be/V9RTdSy1E8w connected properly] to the vehicle and to the FMB1YX series device.
#'''Start vehicle engine'''.
#Send following '''SMS commands''' to FMX1YX device: 
#*If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;3;4;1</code> 
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;3;4;1</code> <p>If command <code>log2sdfilterset</code> was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:5</code> then you can restart the device</p>
# If FW version is <b>03.27.10</b> or higher <code>cpureset</code> command is not necessary to enable the filters. On lower versions <code>cpureset</code> is mandatory.
#*<p>If you have set SMS login and password: <code>login pass cpureset</code></p>
#*<p>If SMS login and password are not set leave two spaces before command:<code><span style="color:#f8f9fa">aa</span>cpureset</code></p>
#After the SMS response message CAN adapter log capturing has been started.
#Wait at least '''5 minutes''' to get enough CAN bus data and '''turn off''' vehicle engine.
#'''Download''' captured log (dump) files.
#
==== Using '''Teltonika Configurator''' ====
[[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
#
==== Using '''FOTA WEB''' ====
<p>[[File:Log1.png|center]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log (10)''' (10 <span>files. Each log size up to 1 MB</span>) → '''Begin Download: From Oldest''' → '''Files to Download 10''' → [[File:Fota_download_v2.png|90px|link=]].<br>[[File:Log2.png|center]]<br>To start download process at once send following SMS command:
#*If you have set SMS login and password: <code>login pass web_connect</code>
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on '''Tasks''' tab→Find your device by IMEI and Task type '''Received internal log'''→Download <code>IMEI_logs_TIMESTAMP.zip</code> as showed below:</p>[[File:log3.png|2000px]]</p>
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#*Using FOTA software<p>Using FOTA software from version '''2.10.7''':</p><p>Select your device, then at the right '''Download''' section press "'''Choose Files'''"→('''1''') '''Additional files''' target: <code>D:\Log\C\9.dmp</code>→('''2''') Browse "'''Download path'''"→('''3''') Press "'''Start Downloading'''".</p><p>[[File:Fota_s_log.jpg]]</p>
-->
#After you have downloaded log files send following '''SMS command''' to FMX1YX device:
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Telematics Sales manager''' or '''Teltonika Telematics Support team''' for further investigation.

[[Category: Frequently Asked Questions - FAQ]]