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What debug information should be collected?
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Revision as of 11:23, 9 April 2020
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11:23, 9 April 2020
→How to get Debug Information
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Note 3.2: For troubleshooting remote vehicles download DUMP files via fota and download them as soon as possible after replicating the issue.
Note 3.2: For troubleshooting remote vehicles download DUMP files via fota and download them as soon as possible after replicating the issue.
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4.After the logging is done
click open location
to find your DUMP and LOG+CFG files.
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4.After the logging is done
"Open directory" button in the configurator
to find your DUMP and LOG+CFG files.
5.If you have not made a log file in step 3, export your configuration file by using the "Save to file" button.
5.If you have not made a log file in step 3, export your configuration file by using the "Save to file" button.
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Note 5.1:In the GIF file is save to Documents folder for quick access by pressing the "Open directory" button in the configurator.
Note 5.1:In the GIF file is save to Documents folder for quick access by pressing the "Open directory" button in the configurator.
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== Quick
links
==
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Useful
links
FAQ
FAQ
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Returning devices for repair (RMA)
FMB SMS/GPRS command list
FMB SMS/GPRS command list
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Protocols
Protocols
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Scenarios
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Troubleshooting devices that stopped sending data
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Troubleshooting CAN adapters
Vytenis.kibildis
Administrators
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