Changes

#Start vehicle engine (skip if vehicle is deployed)   

#Start vehicle engine (skip if vehicle is deployed)   

#Send following '''SMS commands''' to Teltonika tracker:

#Send following '''SMS commands''' to Teltonika tracker:

##If you have set SMS login and password:<code>login pass sdformat</code><br><code>'''Note:'''This will delete all previous DUMP logs without and records that have not been sent yet.</code><br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>sdformat</code>

##If you have set SMS login and password:<code>login pass sdformat</code><br>'''Note:''' This will delete all previous DUMP logs without and records that have not been sent yet.<br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>sdformat</code>

##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description:   Filter 0 - default filters (No additional data)<br>Filter 2 - turns on AVL record creation filter<br>Filter 4 - turns on incoming CAN/OBDII data filter<br>Filter 7 - turns on BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT)<br>Filter 1 - saves installed filters to memory after restart   <br><code>'''Note:'''If you are using bluetooth OBDII dongle use log2sdfilterset 0;2;4;7;1 instead of log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received

##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description:

##*'''Filter 0''' - default filters (No additional data)

##*'''Filter 2''' - turns on AVL record creation filter

##*'''Filter 4''' - turns on incoming CAN/OBDII data filter

##*'''Filter 7''' - turns on BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT

##*'''Filter 1''' - saves installed filters to memory after restart<br>'''Note:''' If you are using bluetooth OBDII dongle use <code>log2sdfilterset 0;2;4;7;1</code> instead of <code>log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received

##If you have set SMS login and password: <code>login pass cpureset</code>

##If you have set SMS login and password: <code>login pass cpureset</code>

##If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>cpureset</code>

##If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>cpureset</code>

#'''Download''' captured log (dump) files.

#'''Download''' captured log (dump) files.

#*Using '''Teltonika Configurator'''[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>

#*Using '''Teltonika Configurator'''[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>

#*Using '''FOTA WEB'''[[File:FOTAWEB.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions.png|90px|link=]] → '''Download from device''' → '''Continuous log files (5)''' (5 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download.png|90px|link=]]. To start download process at once send following SMS command:

#*Using '''FOTA WEB'''[[File:FOTAWEB v2.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB v2.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log (5)''' (5 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]].<br>To start download process at once send following SMS command:

#**If you have set SMS login and password: <code>login pass web_connect</code>

#**If you have set SMS login and password: <code>login pass web_connect</code>

#**If SMS login and password are not set leave two spaces before command: <span style="color:#f8f9fa"><code>aa</code></span><code>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on device [[File:Fota_moreinfo.png|link=]] icon→Go to '''CONT.LOGS tab'''→Download <code>IMEI_TIMESTAMP.zip</code></p>

#**If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on '''Tasks''' tab→Find your device by IMEI and Task type '''Received internal log'''→Download <code>IMEI_logs_TIMESTAMP.zip</code> as showed below:</p>[[File:Receive internal log.png|450px|link=]]

#After you have downloaded log files send following '''SMS command''' to Teltonika device:

#After you have downloaded log files send following '''SMS command''' to Teltonika device:

#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>

#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>

#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>

#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>

#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation.

#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Telematics Sales manager''' or '''Teltonika Telematics Support team''' for further investigation.

[[Category: Frequently Asked Questions - FAQ]]

[[Category: Frequently Asked Questions - FAQ]]