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| 2. SIM card or GPRS has not been activated | | 2. SIM card or GPRS has not been activated |
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− | Insert your SIM card into the mobile phone to make sure you can make/receive calls, send/receive SMS, check if you can browse the Internet. SIM card insertion instructions for each device can be found in First Start section of the appropriate device. E.g. https://wiki.teltonika.lt/view/FMB900_First_Start | + | Insert your SIM card into the mobile phone to make sure you can make/receive calls, send/receive SMS, check if you can browse the Internet. SIM card insertion instructions for each device can be found in the First Start section of the appropriate device. E.g. https://wiki.teltonika.lt/view/FMB900_First_Start |
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| There is no GSM network coverage in the area or GSM antenna is not connected, broken. | | There is no GSM network coverage in the area or GSM antenna is not connected, broken. |
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− | Make a call to the device to make sure that device connected to GSM network. You should hear a normal calling tone. If you can’t check GSM network coverage with mobile phone and the device has an external antenna try another GSM antenna, if you have a spare one. | + | Make a call to the device to make sure that the device connected to the GSM network. You should hear a normal calling tone. If you can’t check GSM network coverage with mobile phone and the device has an external antenna try another GSM antenna, if you have a spare one. |
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| [[Image:time_synch_settings.png|center]] | | [[Image:time_synch_settings.png|center]] |
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− | 7.2. If you have configured your device to send records after position fix, and you are testing your device on the table indoors, the device may not be able to get a GPS fix and therefore will not save or send any records to the server. | + | 7.2. If you have configured your device to send records after the position fix, and you are testing your device on the table indoors, the device may not be able to get a GPS fix and therefore will not save or send any records to the server. |
| [[Image:TIMESYNCH.png|center]] | | [[Image:TIMESYNCH.png|center]] |
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| If your device is using an external GPS antenna: | | If your device is using an external GPS antenna: |
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− | 7.3. GPS antenna has been mounted in the wrong place. Make sure GPS antenna is mounted in a place where it can see the clear sky, and there are no obstructions (especially metal ones) around and above it. Make sure you use a working GPS antenna. Try another GPS antenna if you have a spare one. | + | 7.3. GPS antenna has been mounted in the wrong place. Make sure the GPS antenna is mounted in a place where it can see the clear sky, and there are no obstructions (especially metal ones) around and above it. Make sure you use a working GPS antenna. Try another GPS antenna if you have a spare one. |
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| + | [[Category: Fleet management FAQ]] |