TCT FAQ: Difference between revisions

Latest revision as of 08:41, 15 July 2025

Main Page > Software & Applications > Telematics Configuration Tool (TCT) > TCT FAQ

Frequently Asked Questions

Which operating systems are supported by the TCT?

TCT version is compatible only with Windows OS. TCT web version is a web-based application that is supported with most modern web browsers. TCT does not support Mac OS, Linux, or other OS platforms, for more information please check our wiki page. >>> Minimum System Requirements

Is TCT supported by the mobile platforms?

No, mobile version of TCT is not available.

What Teltonika Telematics devices are supported by TCT?

Teltonika Telematics FT platform devices are supported with a minimum firmware version 0.26.2.

Does TCT support any of the special or experimental firmware versions?

Yes, experimental (currently called development firmware) and special firmware versions are supported by TCT. Unlocking these versions requires the "User key". Please contact Teltonika Telematics support or your sales representative for more information.

What happens if a device with unsupported firmware version is connected?

Device will be displayed as "Not supported" in TCT.

Are there any plans to support currently available Autonomous devices in TCT?

No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.

Can we manually adjust the Screen Resolution of TCT?

No, but TCT automatically adapts to different screen sizes.

Which languages TCT support?

Currently, TCT is only available in the English language. Though in the future we might add more languages.

Can we check the current device Configuration File name on TCT?

Yes, please check our wiki page for more information. >>> Editing a Configuration file.

How to check the Parameter ID using the TCT?

Mouseover to the ID icon inside the parameter box. Please check the visual example below.

How to use tooltip?

Mouse over to the 'i' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information.

Is it possible to search for parameters using Parameter ID/Keyword?

Yes, please check our wiki page for more information. >>> TCT Search.

How to find debug information? Where log files will be saved?

By opening TCT settings, you will see the path of the log files saving place. Log files will be saved locally. >>> TCT Maintenance.

Will the old Teltonika Configurator support new firmware releases and new devices in the future?

Teltonika Configurator must be used with FMB (FMB, FMC, FMM, etc.) platform devices. Teltonika Configurator will still be maintained and have its own new releases with support for new FMB firmware versions till it reaches the EOL final stage.

@@ Line 1: / Line 1: @@
-==General Questions==
+[[Category:Telematics Configuration Tool (TCT)]]
-*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">What are the Operating Systems supported by TCT? </font></div>
+==Frequently Asked Questions==
+*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which operating systems are supported by the TCT? </font></div>
 <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1">
 <div class="mw-collapsible-content">
-  The current TCT version is compatible with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]] page.
+  TCT version is compatible only with Windows OS. TCT web version is a web-based application that is supported with most modern web browsers. TCT does not support Mac OS, Linux, or other OS platforms, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]
-<!--The Wiki is structured like this (click 'Expand' to see the image): <div class="mw-collapsible mw-collapsed"><br>
-[[File:Networking_wiki_faq_wiki_structure_v2.png|link=Special:Redirect/file/Networking_wiki_faq_wiki_structure_4k_v2.png|750px]]--><br><br>
 </div>
 </div>
-*<div class="mw-customtoggle-2" style="color: #0054A6;"><font size="2">Is TCT a web-based tool? Or a desktop application tool?</font></div>
+*<div class="mw-customtoggle-3" style="color: #0054A6;"><font size="2">Is TCT supported by the mobile platforms?</font></div>
-<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-2">
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3">
+<div class="mw-collapsible-content">
+ No, mobile version of TCT is not available.
+</div>
+</div>
+*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">What Teltonika Telematics devices are supported by TCT?</font></div>
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-6">
 <div class="mw-collapsible-content">
-  The current TCT-released version is for desktops. The web-based version is already in development and will be released soon.
+  Teltonika Telematics FT platform devices are supported with a minimum firmware version '''0.26.2.'''
 </div>
 </div>
-*<div class="mw-customtoggle-3" style="color: #0054A6;"><font size="2">Is TCT going to support the mobile platform?</font></div>
+*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the special or experimental firmware versions?</font></div>
-<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3">
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-7">
 <div class="mw-collapsible-content">
-  Not at the moment.
+  Yes, experimental (currently called '''development firmware''') and special firmware versions are supported by TCT. Unlocking these versions requires the "User key". Please contact Teltonika Telematics support or your sales representative for more information.
 </div>
 </div>
-*<div class="mw-customtoggle-4" style="color: #0054A6;"><font size="2">Which devices does TCT Supports? </font></div>
+*<div class="mw-customtoggle-41" style="color: #0054A6;"><font size="2">What happens if a device with unsupported firmware version is connected? </font></div>
-<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-4">
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-41">
 <div class="mw-collapsible-content">
-  TCT  supports [[Telematics_Configuration_Tool_(TCT)|Teltonika Telematics devices]]
+  Device will be displayed as "Not supported" in TCT.
 </div>
 </div>
-*<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support Autonomous devices in TCT?</font></div>
+*<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support currently available Autonomous devices in TCT?</font></div>
 <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-5">
 <div class="mw-collapsible-content">
-  No, Autonomous devices developed by former Teltonika Mobility won’t be supported in TCT.
+  No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.
+</div>
+</div>
+*<div class="mw-customtoggle-9" style="color: #0054A6;"><font size="2">Can we manually adjust the Screen Resolution of TCT?</font></div>
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-9">
+<div class="mw-collapsible-content">
+ No, but TCT automatically adapts to different screen sizes.
+</div>
+</div>
+*<div class="mw-customtoggle-10" style="color: #0054A6;"><font size="2">Which languages TCT support?</font></div>
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-10">
+<div class="mw-collapsible-content">
+ Currently, TCT is only available in the English language. Though in the future we might add more languages.
+</div>
+</div>
+*<div class="mw-customtoggle-12" style="color: #0054A6;"><font size="2">Can we check the current device Configuration File name on TCT?</font></div>
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-12">
+<div class="mw-collapsible-content">
+ Yes, please check our wiki page for more information. >>>[[Getting_started_with_TCT_desktop_application#Editing_a_Configuration_File| Editing a Configuration file]].
+</div>
+</div>
+*<div class="mw-customtoggle-13" style="color: #0054A6;"><font size="2">How to check the Parameter ID using the TCT?</font></div>
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-13">
+<div class="mw-collapsible-content">
+ Mouseover to the ID icon inside the parameter box. Please check the visual example below.
+[[File:Parameters ID's.gif|center]]
+</div>
+</div>
+*<div class="mw-customtoggle-14" style="color: #0054A6;"><font size="2">How to use tooltip?</font></div>
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-14">
+<div class="mw-collapsible-content">
+ Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information.
 </div>
 </div>
-*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">Which Firmware version does TCT Support?</font></div>
+*<div class="mw-customtoggle-15" style="color: #0054A6;"><font size="2">Is it possible to search for parameters using Parameter ID/Keyword? </font></div>
-<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-6">
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-15">
 <div class="mw-collapsible-content">
-  TCT will support only current platform devices with base firmware 03.27.13.Rev.03 and higher.
+  Yes, please check our wiki page for more information. >>>[[TCT_Search| TCT Search]].
 </div>
 </div>
-*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support Special/Custom/Experimental Firmware?</font></div>
-<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-7">
+*<div class="mw-customtoggle-16" style="color: #0054A6;"><font size="2">How to find debug information? Where log files will be saved? </font></div>
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-16">
 <div class="mw-collapsible-content">
-  Special/Custom firmware will be added gradually. Experimental and Test firmware won’t be supported. The client can still use the old configurator for Test and Experimental firmware.
+  By opening TCT settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maintenance]].
 </div>
 </div>
-*<div class="mw-customtoggle-8" style="color: #0054A6;"><font size="2">Does TCT support configuration through Bluetooth ?</font></div>
-<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-8">
+*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will the old Teltonika Configurator support new firmware releases and new devices in the future? </font></div>
+<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-19">
 <div class="mw-collapsible-content">
-  TCT does not support configuration through Bluetooth, only cable connection.
+  Teltonika Configurator must be used with FMB (FMB, FMC, FMM, etc.) platform devices. Teltonika Configurator will still be maintained and have its own new releases with support for new FMB firmware versions till it reaches the EOL final stage.
 </div>
 </div>
--->