TCT FAQ: Difference between revisions
No edit summary |
FAQ update. |
||
| (11 intermediate revisions by 4 users not shown) | |||
| Line 1: | Line 1: | ||
[[Category:Telematics Configuration Tool (TCT)]] | [[Category:Telematics Configuration Tool (TCT)]] | ||
==Frequently Asked Questions== | ==Frequently Asked Questions== | ||
*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which | |||
*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which operating systems are supported by the TCT? </font></div> | |||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
TCT version is compatible only with Windows OS. TCT web version is a web-based application that is supported with most modern web browsers. TCT does not support Mac OS, Linux, or other OS platforms, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]] | |||
</div> | </div> | ||
</div> | </div> | ||
| Line 16: | Line 11: | ||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
No, mobile version of TCT is not available. | |||
</div> | </div> | ||
</div> | </div> | ||
*<div class="mw-customtoggle- | *<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">What Teltonika Telematics devices are supported by TCT?</font></div> | ||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-6"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
Teltonika Telematics FT platform devices are supported with a minimum firmware version '''0.26.2.''' | |||
</div> | </div> | ||
</div> | </div> | ||
*<div class="mw-customtoggle- | *<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the special or experimental firmware versions?</font></div> | ||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-7"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
Yes, experimental (currently called '''development firmware''') and special firmware versions are supported by TCT. Unlocking these versions requires the "User key". Please contact Teltonika Telematics support or your sales representative for more information. | |||
</div> | </div> | ||
</div> | </div> | ||
*<div class="mw-customtoggle- | *<div class="mw-customtoggle-41" style="color: #0054A6;"><font size="2">What happens if a device with unsupported firmware version is connected? </font></div> | ||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-41"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
Device will be displayed as "Not supported" in TCT. | |||
</div> | </div> | ||
</div> | </div> | ||
*<div class="mw-customtoggle- | *<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support currently available Autonomous devices in TCT?</font></div> | ||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-5"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
No, the currently available Autonomous devices like TAT100 won't be supported by the TCT. | |||
</div> | </div> | ||
</div> | </div> | ||
| Line 71: | Line 60: | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
Mouseover to the ID icon inside the parameter box. Please check the visual example below. | Mouseover to the ID icon inside the parameter box. Please check the visual example below. | ||
[[File: | [[File:Parameters ID's.gif|center]] | ||
</div> | </div> | ||
</div> | </div> | ||
| Line 77: | Line 66: | ||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-14"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-14"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information. | Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information. | ||
</div> | </div> | ||
</div> | </div> | ||
| Line 92: | Line 80: | ||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-16"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-16"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
By opening | By opening TCT settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maintenance]]. | ||
</div> | </div> | ||
</div> | </div> | ||
*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will the old Teltonika Configurator support new firmware releases and new devices in the future? </font></div> | |||
*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will the old | |||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-19"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-19"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
FMB Configurator will still be maintained and have its own new releases with support for new firmware versions till it reaches the EOL final stage | Teltonika Configurator must be used with FMB (FMB, FMC, FMM, etc.) platform devices. Teltonika Configurator will still be maintained and have its own new releases with support for new FMB firmware versions till it reaches the EOL final stage. | ||
</div> | </div> | ||
</div> | </div> | ||
Latest revision as of 08:41, 15 July 2025
Main Page > Software & Applications > Telematics Configuration Tool (TCT) > TCT FAQFrequently Asked Questions
- Which operating systems are supported by the TCT?
TCT version is compatible only with Windows OS. TCT web version is a web-based application that is supported with most modern web browsers. TCT does not support Mac OS, Linux, or other OS platforms, for more information please check our wiki page. >>> Minimum System Requirements
- Is TCT supported by the mobile platforms?
No, mobile version of TCT is not available.
- What Teltonika Telematics devices are supported by TCT?
Teltonika Telematics FT platform devices are supported with a minimum firmware version 0.26.2.
- Does TCT support any of the special or experimental firmware versions?
Yes, experimental (currently called development firmware) and special firmware versions are supported by TCT. Unlocking these versions requires the "User key". Please contact Teltonika Telematics support or your sales representative for more information.
- What happens if a device with unsupported firmware version is connected?
Device will be displayed as "Not supported" in TCT.
- Are there any plans to support currently available Autonomous devices in TCT?
No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.
- Can we manually adjust the Screen Resolution of TCT?
No, but TCT automatically adapts to different screen sizes.
- Which languages TCT support?
Currently, TCT is only available in the English language. Though in the future we might add more languages.
- Can we check the current device Configuration File name on TCT?
Yes, please check our wiki page for more information. >>> Editing a Configuration file.
- How to check the Parameter ID using the TCT?
Mouseover to the ID icon inside the parameter box. Please check the visual example below.
- How to use tooltip?
Mouse over to the 'i' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information.
- Is it possible to search for parameters using Parameter ID/Keyword?
Yes, please check our wiki page for more information. >>> TCT Search.
- How to find debug information? Where log files will be saved?
By opening TCT settings, you will see the path of the log files saving place. Log files will be saved locally. >>> TCT Maintenance.
- Will the old Teltonika Configurator support new firmware releases and new devices in the future?
Teltonika Configurator must be used with FMB (FMB, FMC, FMM, etc.) platform devices. Teltonika Configurator will still be maintained and have its own new releases with support for new FMB firmware versions till it reaches the EOL final stage.