Getting Started With TachoSync

This page helps you to start using TachoSync .

TachoSync Basic Requirements

• TachoSync account – contact your sales representative.
• A supported tachograph installed in a vehicle, connected to a supported Teltonika tracker.
• Company card registered to the tachograph.
• Company card reader.
• A computer that is:
  • Always online;
  • Able to access Teltonika TachoSync servers.

TachoSync and VPNs

In the logistics and related industries, there are various legal requirements regarding data safety and privacy. To meet them, fleet operators frequently use VPNs (virtual private networks).

If your device SIM cards are within a mobile operator’s VPN (private APN), make sure that:

1. The operator’s network can resolve the domain https://tacho.teltonika.lt/.
2. The following domain and port are allowed by the operator:
   • Domain: tacho.teltonika.lt (IP address 3.126.35.133)
   • Port: 29000

When using VPN SIM cards, you should still configure https://tacho.teltonika.lt/ domain in your configurator, not the plain IP address.

Interface Overview

TachoSync interface overview

See TachoSync Interface for a full description of the menus.
The TachoSync interface consists of three areas:

1. Top area – contains general controls:
   • Select the desired company (companies are managed in the “Companies” menu);
   • Read notifications;
   • Configure general settings.
2. Sidebar – contains the main menus (click the two arrows to expand/collapse the sidebar).
3. Main window – displays the selected menu items.

Settings Menu

The Settings menu (located in the top area “1”) contains:

1. General settings:
   • File formats;
   • Time settings.
2. API management – create API credentials to integrate TachoSync with your software and workflows. See here for API documentation.
3. Security settings:
   • Account password;
   • Two-factor authentication (2FA).
4. Tutorials – go through basic configuration using a wizard.
5. Company Card Authenticator (CCA) download.

Tutorials

Tutorials for basic set up of TachoSync are available in the “Settings” menu.

Company Selector

1. In the top menu, the company selector allows choosing a company you wish to interact with in TachoSync.

   This is needed when you manage more than one company.

   Click the highlighted button to open the company selector.

2. The Company selector screen allows you to select a specific company to work with.

   In other menus, you will only see resources related to the selected company.

   Signing out of TachoSync will always save the last used selection.

Add Company Card

1. Before you add a company card in TachoSync, make sure you have the Company Card Authenticator downloaded and installed. This can be done anytime from the Settings menu.

   Company Card Authenticator will read and show the information from company cards inserted in your card reader, and enable remote authentication.

   Click “Get started” to begin.

2. Using the left sidebar, navigate to the highlighted Companies page.
3. To see the company cards screen, you must first click on one of the companies.

   For this tutorial, select the highlighted company, which is at the top of the table.

4. On the right side, you can see the company details panel. Here you can find all information about the created company.

   Click “Next” to continue.

5. To add a new company card, click the highlighted “Add new” button. When the add company screen appears, fill in the necessary fields, and click the “Save” button to finish.

   Note: The Company Card ID can be found in the Company Card Authenticator, under the Card ID column.

   Click “Next” to continue.

6. All added cards and their details will be listed under “Company cards”.

   Note: You can always repeat this tutorial by going to “Settings” - “Tutorials”.

   Click “Finish” to complete the tutorial.

Create Schedule

Note: See TachoSync Data Download Schedules for more information.

1. A schedule is a pre-set plan that automatically downloads tachograph data from your vehicles or drivers at specified times and intervals. By setting a start date, time, and frequency (such as daily), the schedule ensures that data is consistently collected without the need for manual actions.

   Click “Get started” to begin.

2. Vehicle schedules are located on the Vehicles page, while driver schedules are located on the Drivers page.

   Since the process is similar on both pages, for this tutorial, select the highlighted “Vehicles” page.

3. A schedule can be created and edited in the Schedules window at any time, regardless of whether any vehicles or drivers have been added.

   Click the highlighted “Schedules” button to continue.

4. In this screen, you can create, edit, pause, or remove schedules. The first spot is always reserved for the Global schedule, which cannot be removed.
5. Once a schedule is created, it needs to be applied to selected vehicles or drivers. See the “Apply schedule” tutorial on how to apply schedules.

   Click “Next” to continue.

6. Congratulations, you have successfully learned how to create a schedule.

   Next, learn how to apply a schedule to selected items.

   Click “Finish” to complete the tutorial.

Apply Schedule

1. Vehicle schedules are located on the Vehicles page, while driver schedules are located on the Drivers page.

   Since the process is similar on both pages, for this tutorial, select the highlighted “Vehicles” page.

2. Before applying a schedule, select one or more vehicles.

   For this tutorial, select the first vehicle in the table, by clicking the highlighted button.

3. Now that you have a vehicle selected, the “Schedules” button will become enabled.

   Click the highlighted “Schedules” button to continue.

4. Click on a schedule to apply it to the selected vehicle(s).

   Click “Next” to continue

5. After you have selected a schedule, the “Apply” button will become enabled. Clicking it will apply the schedule to the selected vehicle(s).

   Click “Next” to continue.

6. When a schedule is successfully applied to a vehicle, data downloading will begin according to the scheduled time.

   All schedules applied to a vehicle or driver will be displayed in the highlighted “More details” panel

   Click “Finish” to complete the tutorial.