FOTA WEB Account Settings: Difference between revisions
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Full FOTA API documentation can be found [https://api.teltonika.lt/documents/index.html <u>'''HERE'''</u>]. | Full FOTA API documentation can be found [https://api.teltonika.lt/documents/index.html <u>'''HERE'''</u>]. | ||
=== | === Security === | ||
==== Change password ==== | |||
If your current password is too difficult to remember or not secure enough and you want to change it, you can freely change your password by entering your current password and then the password you want it to be changed to.<br> | If your current password is too difficult to remember or not secure enough and you want to change it, you can freely change your password by entering your current password and then the password you want it to be changed to.<br> | ||
[[File:FOTA Web ChangePassword.png|500px]]<br> | [[File:FOTA Web ChangePassword.png|500px]]<br> | ||
If you do not remember your current password, in FOTA WEB initial window you can click forgot password. It will generate a link for resetting your password and send it to your email address. | If you do not remember your current password, in FOTA WEB initial window you can click forgot password. It will generate a link for resetting your password and send it to your email address. | ||
= | ==== Two-factor authentication ==== | ||
2FA authentication will improve user security and protect against unauthorized intrusions. This feature allows you to use authentication app (e.g., [https://www.microsoft.com/en-us/security/mobile-authenticator-app Microsoft Authenticator], [https://support.google.com/accounts/answer/1066447?hl=en&co=GENIE.Platform%3DAndroid Google Authenticator]) or Email methods in addition to your standard sign in information. | |||
=== Two-factor authentication === | |||
2FA authentication will improve user security and protect against unauthorized intrusions. | |||
This feature allows you to | |||
With 2FA the user will not only have to enter the correct email and password, but also a unique code generated by the chosen authentication service or code received via email is needed in order to successfully log in. | With 2FA the user will not only have to enter the correct email and password, but also a unique code generated by the chosen authentication service or code received via email is needed in order to successfully log in. | ||
==== Enable 2FA==== | ===== Enable 2FA ===== | ||
Since 2FA is required, you'll need to choose your preferred authentication method when first time log in to FOTA WEB. | Since 2FA is required, you'll need to choose your preferred authentication method when first time log in to FOTA WEB. | ||
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After that, the user will be able to choose preferred authentication method. | After that, the user will be able to choose preferred authentication method. | ||
[[File:2FA security settings.png|thumb| Choose authentication method |alt=| | [[File:2FA security settings.png|thumb| Choose authentication method |alt=|none]] | ||
'''Authentication app''' | |||
Choose '''Authentication app''' method and press '''Continue''' button. | |||
[[File:Authentication via app.png|thumb|Select Authentication via app method|none]] | |||
You will see a window that links to most popular authentication applications, by clicking on the link you will get detailed instructions on how to use it. | |||
[[File:Authentication app2.png|thumb|Continue with Authentication app method|none]] | |||
Press '''Continue''' button and scan the displayed QR code on your selected authentication application and enter generated code. | |||
[[File:Authentication | |||
'''NOTE: If you are unable to scan the QR code using the authenticator application, click on "Click here to manually type the code instead" to enter the code manually.''' | '''NOTE: If you are unable to scan the QR code using the authenticator application, click on "Click here to manually type the code instead" to enter the code manually.''' | ||
[[File:Authentication app3.png|thumb|enter 2FA code|alt=|none]]Press '''Verify''' button, if the code is correct, 2FA will be activated. If the entered code is incorrect, 2FA won't be activated and you will see an error on your screen. | |||
In addition, the you will receive an email message from FOTA WEB stating that two factor authentication has been successfully enabled. | |||
On the next sign in into your account, in addition to the standard sign in and password information, you will be asked to enter a 6-digit code generated by the authentication application you activated in previous steps. | |||
[[File:Authentication code generated via app.png | [[File:Authentication code generated via app.png|thumb|2FA account verification|none]] | ||
'''Authentication via Email''' | |||
Choose '''Email''' method and press '''Continue''' button.[[File:Authentication via email.png|thumb|Select Authentication via email method|none]] | |||
You will see a following message, press '''Send code''' button to receive verification code to your email.[[File:Authentication via email4.png|thumb|Send Authentication code via email|none]]Enter the verification code you received into the verification field.[[File:Authentication via email2.png|thumb|Enter verification code from the email|alt=|none]]Press '''Verify''' button, if the code is correct, 2FA will be activated. If the entered code is incorrect, 2FA won't be activated and you will see an error on your screen. | |||
In addition, the you will receive an email message from FOTA WEB stating that two factor authentication has been successfully enabled. | |||
On the next sign in into your account, in addition to the standard sign in and password information, you will be asked to enter a 6-digit code sent to your email. | |||
On the next | [[File:Code send yo your email.png|thumb|none]] | ||
'''NOTE: 2FA in FOTA WEB is mandatory and cannot be disabled''' | |||
''' | |||
===== Recovery codes ===== | |||
2FA recovery codes (or backup codes) are unique, one-time-use codes generated when setting up two-factor authentication (authentication app method). They act as a, emergency, last-resort backup to regain access to your account if your primary method (authenticator app) is lost, stolen, or unavailable. | |||
Enabling 2FA using '''Authentication app''' method automatically generates '''Recovery codes'''. Please make sure to save generated codes. | |||
To generate new recovery codes: | |||
# Navigate to '''Settings''' -> '''Security'''. | |||
# Under '''Generate recovery codes''' press '''Generate''' button. | |||
# You will be prompted for an '''OTP (One-Time Password)''' from your current authenticator to verify it's you. | |||
# '''Save these codes immediately.''' They will only be displayed once for your security. Print them, write them down, or store them in a secure password manager. | |||
[[File:Screenshot 2026-04-09 at 12.55.19.png|none|thumb|Generated recovery codes]] | |||
===== 2FA reset ===== | |||
If '''Email''' authentication option is used, please use '''Reset password''' functionality to reset 2FA. If you do not have an access to your currently used email address, contact our support. | |||
If '''Authentication app''' option is used, please use one of '''Recovery codes'''. Follow instructions bellow: | |||
# '''Sign in''' - Enter your standard email and password. | |||
# '''The 2FA prompt''' - When asked for your code, click '''"Use a recovery code"'''. | |||
# '''Authenticate''' - Enter one of your unused recovery codes. | |||
# '''Reset''' - Once used, your 2FA will be automatically disabled to allow you back in. | |||
# '''Re-setup''' - You must set up a new 2FA method immediately. | |||
# '''New codes''' - Your old list of recovery codes will be invalidated, so be sure to save a fresh list once your new 2FA is active. | |||
===Time zone=== | |||
Time zone functionality lets you freely change how page will display time in different time zones. Changing it will change time information on when device was '''Seen at''', '''Created at''' or '''Updated at'''. | |||
Time zone functionality lets you freely change how page will display time in different time zones. Changing it will change time information on when device was '''Seen at''', '''Created at''' or '''Updated at'''. | |||
[[File:FOTA Web Timezone.png|300px]] | |||
[[Category:FOTA WEB]] | [[Category:FOTA WEB]] | ||