Changes

997 bytes removed , 13:23, 27 April 2023

Removed Bluetooth question.

Line 1: Line 1:

[[Category:Telematics Configuration Tool (TCT)]]

==Frequently Asked Questions==

+

*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which Operating Systems are supported by the TCT? </font></div>

−

The current TCT version is compatible with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]

+

The current TCT version is compatible only with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]

−

~~</div>~~

−

~~</div>~~

−

*<div class="mw-customtoggle-2" style="color: #0054A6;"><font size="2">Is TCT a web-based tool?</font></div>

−

~~<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-2">~~

−

~~<div class="mw-collapsible-content">~~

−

~~TCT is a desktop application, though a web-based TCT version is in the plans.~~

</div>

Line 16: Line 11:

−

~~Not at the moment~~.

+

No, mobile version of TCT is not available.

</div>

−

*<div class="mw-customtoggle-4" style="color: #0054A6;"><font size="2">Which ~~Teltonika Telematics devices are supported by the~~ TCT? </font></div>

+

*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">Which device firmware versions support TCT?</font></div>

−

+

−

~~TCT supports all [[Telematics_Configuration_Tool_(TCT)|~~Teltonika Telematics devices.~~]], except~~ the ~~former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250~~

+

Teltonika Telematics devices with firmware version '''03.27.13.Rev.03''' or higher are supported by the TCT.

</div>

−

*<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">~~Are there~~ any ~~plans to support currently available Autonomous devices in TCT~~?</font></div>

+

*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the Special/Experimental Firmware versions?</font></div>

−

+

−

~~No,~~ the ~~currently available Autonomous devices like TAT100 won't~~ be supported by the ~~TCT~~.

+

At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version.

</div>

−

*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">~~Which~~ device firmware ~~versions support TCT~~?</font></div>

+

*<div class="mw-customtoggle-41" style="color: #0054A6;"><font size="2">What happens if a device with unsupported firmware version is connected? </font></div>

−

+

−

~~Teltonika Telematics devices with~~ firmware version ~~'''03.27.13.Rev.03''' or higher are supported by~~ the TCT.

+

TCT will return a warning that correct firmware version must be used and will allow you to update the firmware through TCT.

+

[[File:TCT_unsupported_FW_version.png|800px|thumb|alt=|none]]

</div>

−

*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">~~Does~~ TCT ~~support any of the Special/Experimental Firmware versions~~?</font></div>

+

*<div class="mw-customtoggle-11" style="color: #0054A6;"><font size="2">Which Teltonika Telematics devices are supported by the TCT? </font></div>

−

+

−

~~At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported~~. ~~The client can still use~~ the ~~old FMB configurator to setup~~ devices ~~with experimental firmware version.~~

+

TCT supports all [[Telematics_Configuration_Tool_(TCT)|Teltonika Telematics devices.]], except the former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250

</div>

−

*<div class="mw-customtoggle-8" style="color: #0054A6;"><font size="2">~~Is configuration through Bluetooth supported~~?</font></div>

+

*<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support currently available Autonomous devices in TCT?</font></div>

−

+

−

TCT ~~does not support configuration through Bluetooth~~.

+

No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.

</div>

Line 58: Line 54:

−

Currently, TCT is only available in the English language. Though ~~it's possible to~~ add ~~other~~ languages.

+

Currently, TCT is only available in the English language. Though in the future we might add more languages.

</div>

Line 64: Line 60:

−

Yes, please check our wiki page for more information. >>>[[Getting_started_with_TCT_desktop_application#Editing_a_Configuration_File| Editing a Configuration file]].

+

Yes, please check our wiki page for more information. >>>[[Getting_started_with_TCT_desktop_application#Editing_a_Configuration_File| Editing a Configuration file]].

</div>

Line 92: Line 88:

−

By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT ~~Maitenance~~]].

+

By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maintenance]].

−

~~</div>~~

−

~~</div>~~

−

*<div class="mw-customtoggle-17" style="color: #0054A6;"><font size="2">Can I turn off Auto-update feature? </font></div>

−

~~<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-17">~~

−

~~<div class="mw-collapsible-content">~~

−

~~The user can’t turn off the notifications about the Auto-update feature, but it's up to the user to decide if he wants to download and install the newer version.~~

−

~~</div>~~

−

~~</div>~~

−

*<div class="mw-customtoggle-18" style="color: #0054A6;"><font size="2">Is rollback to the previous version supported? </font></div>

−

~~<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-18">~~

−

~~<div class="mw-collapsible-content">~~

−

~~No. But if there is a need to do this, you can download an older version and install it~~.

</div>

−

*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">~~Does Old Teltonika~~ Configurator ~~will~~ support new firmware and new devices in the future? </font></div>

+

*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will the old FMB Configurator support new firmware releases and new devices in the future? </font></div>

−

~~Teltonika~~ Configurator will have new ~~versions and will~~ support new firmware ~~for existing platform devices as long as its End of Life is not planned. New platform devices won’t be supported in Teltonika Configurator,~~ it ~~will work with TCT only~~.

+

FMB Configurator will still be maintained and have its own new releases with support for new firmware versions till it reaches the EOL final stage.

</div>

−

*<div class="mw-customtoggle-20" style="color: #0054A6;"><font size="2">~~Will there be~~ EOL ~~date for old~~ configurator? </font></div>

+

*<div class="mw-customtoggle-20" style="color: #0054A6;"><font size="2">When is the EOL of the FMB configurator? </font></div>

−

~~Yes, Teltonika Configurator will be discontinued at some point in future~~. ~~However, we~~ want to give our customers enough time to get used to TCT~~. Now there is no EOL date planned~~.

+

The EOL of FMB configurator is not announced yet. We want to give our customers enough time to get used to TCT, before discontinuing the FMB configurator.

</div>

Valdemaras.celkis

Administrators

50

edits

Changes

TCT FAQ (view source)

Revision as of 13:23, 27 April 2023