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'''Here you will find answers to the most frequently asked questions about DSM.''' Please check answers here, if you will not find answer then fill the VIP HELP desk query.
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'''Here you will find answers to the most frequently asked questions about DSM.''' Please check answers here, if you will not find answer then fill the Helpdesk query.
    
==Frequently asked questions regarding DSM solution==
 
==Frequently asked questions regarding DSM solution==
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! style="background: #0054A6; color: white;" |Comments
 
! style="background: #0054A6; color: white;" |Comments
 
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|Max. SD Card capacity
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|What is maximum SD Card capacity?
|The maximum SD card capacity is 128 GB
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|The maximum SD card capacity is 256 GB
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|Recording hours
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|2.4G per hour
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one minute's video recording file size is 40MByte.
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|Is 3G/4G available for DSM camera?
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|No, external telematics device must be integrated with DSM to upload the data or snapshot to FMS server.
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|Which telematics devices are integrated with DSM?
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|Teltonika  FMx640
   
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|Waht is the camera angle degree?
 
|Waht is the camera angle degree?
|88 degree [ 88˚(D) 76˚(H) 42˚(V) ]
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|88 degree
 
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|Voice warning supported?
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|Recommended device placing location
|Yes it is supported
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|A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board.
 
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|What is the camera resolution?
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|Is drowsiness warning working OK when a driver wears sunglasses?
|720p
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|Yes
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|Could IR Camera damage driver's eyes?
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|No, it passed ISO Test Standard 62471 about Photobiological Safety of lamp
   
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|How far is the working distance?
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|How long it takes to transfer photo to server ?
|the recommended distance between a driver face and a DSM is 60cm~110cm
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|About 10 sec
 
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|Recommended device placing location
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|What is the weight of 1 photo ?
|A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board.
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|About 20 Kb
 
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|Yawning alarm is not working
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|How long it will take to install DSM with FMC640 into vehicle ?
|Yawning alert is issued when a driver yawn two times within one minute.
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|Around 3 hours if doing it for the first time.
Please check out if your testing process is correct.
   
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|Is drowsiness warning working OK when a driver wears sunglasses
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|Where is recommended DSM camera placing location in vehicle?
|Yes
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|DSM camera is recommended to be attach next to A-pillar
 
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|Is mask detection available ?
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|What is the video length for 128GB ?
|Yes
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|Around 40 hours.
 
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|IP rating
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|How can I review video files ?
|4x
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|By extracting SD card from the device and inserting it into PC. Download the files from the SD card and run them on a video player.
 
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|Is SBR ( Seat-belt reminder ) function supported ?
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|Will I get photos only from camera functionality (Drowsiness, distraction, yawing) ?
|Yes it is supported. It is working over 10kmh.
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|No, DSM camera has periodic image setting, minimum interval is 60 secs and maximum is 3600 secs.
 
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|Does camera meet with EU Regulation 2019/2144 standard ?
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|Will I get photos if FMC640 is not connected to DSM?
|Yes, but the testing is still in process.
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|No, a connection between the FMX6 Series device and DSM is required.
 
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|Is camera covered alarm supported?
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|With what Teltonika devices DSM has integration ?
|Yes
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|FMX6 Series
 
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|Can it get a vehicle CAN speed ?
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|How far is DSM working distance?
|Yes, you can use the CAN reader to get the vehicle speed signal.
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|80-100 cm
 
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|What is the specification of 2nd camera for DSM?
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|Is mask detection available ?
|HD, FOV 120°, TVI Interface, DC 5V
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|Yes, the DSM camera will notfy if mask is worn.
 
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|What is the Wi-Fi band?
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|What will happen if driver will cover DSM camera ?
|IEEE 802.11 b/g/n(2.4GHz)
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|Camera will start making notification sounds until the view is clear.
 
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[[Category: DSM]]
 
[[Category: DSM]]