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− | '''Here you will find answers to the most frequently asked questions about DSM.''' Please check answers here, if you will not find answer then fill the VIP HELP desk query. | + | '''Here you will find answers to the most frequently asked questions about DSM.''' Please check answers here, if you will not find answer then fill the Helpdesk query. |
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| ==Frequently asked questions regarding DSM solution== | | ==Frequently asked questions regarding DSM solution== |
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| ! style="background: #0054A6; color: white;" |Comments | | ! style="background: #0054A6; color: white;" |Comments |
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− | |Max. SD Card capacity | + | |What is maximum SD Card capacity? |
− | |The maximum SD card capacity is 128 GB | + | |The maximum SD card capacity is 256 GB |
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− | |Recording hours
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− | |2.4G per hour
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− | one minute's video recording file size is 40MByte.
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− | |Is 3G/4G available for DSM camera?
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− | |No, external telematics device must be integrated with DSM to upload the data or snapshot to FMS server.
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− | |Which telematics devices are integrated with DSM?
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− | |Teltonika FMx640
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| |Waht is the camera angle degree? | | |Waht is the camera angle degree? |
− | |88 degree [ 88˚(D) 76˚(H) 42˚(V) ] | + | |88 degree |
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− | |Voice warning supported? | + | |Recommended device placing location |
− | |Yes it is supported | + | |A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board. |
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− | |What is the camera resolution? | + | |Is drowsiness warning working OK when a driver wears sunglasses? |
− | |720p
| + | |Yes |
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− | |Could IR Camera damage driver's eyes?
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− | |No, it passed ISO Test Standard 62471 about Photobiological Safety of lamp | |
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− | |How far is the working distance? | + | |How long it takes to transfer photo to server ? |
− | |the recommended distance between a driver face and a DSM is 60cm~110cm | + | |About 10 sec |
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− | |Recommended device placing location | + | |What is the weight of 1 photo ? |
− | |A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board.
| + | |About 20 Kb |
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− | |Yawning alarm is not working | + | |How long it will take to install DSM with FMC640 into vehicle ? |
− | |Yawning alert is issued when a driver yawn two times within one minute. | + | |Around 3 hours if doing it for the first time. |
− | Please check out if your testing process is correct.
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− | |Is drowsiness warning working OK when a driver wears sunglasses | + | |Where is recommended DSM camera placing location in vehicle? |
− | |Yes | + | |DSM camera is recommended to be attach next to A-pillar |
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− | |Is mask detection available ? | + | |What is the video length for 128GB ? |
− | |Yes | + | |Around 40 hours. |
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− | |IP rating | + | |How can I review video files ? |
− | |4x | + | |By extracting SD card from the device and inserting it into PC. Download the files from the SD card and run them on a video player. |
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− | |Is SBR ( Seat-belt reminder ) function supported ? | + | |Will I get photos only from camera functionality (Drowsiness, distraction, yawing) ? |
− | |Yes it is supported. It is working over 10kmh. | + | |No, DSM camera has periodic image setting, minimum interval is 60 secs and maximum is 3600 secs. |
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− | |Does camera meet with EU Regulation 2019/2144 standard ? | + | |Will I get photos if FMC640 is not connected to DSM? |
− | |Yes, but the testing is still in process. | + | |No, a connection between the FMX6 Series device and DSM is required. |
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− | |Is camera covered alarm supported? | + | |With what Teltonika devices DSM has integration ? |
− | |Yes | + | |FMX6 Series |
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− | |Can it get a vehicle CAN speed ? | + | |How far is DSM working distance? |
− | |Yes, you can use the CAN reader to get the vehicle speed signal. | + | |80-100 cm |
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− | |What is the specification of 2nd camera for DSM? | + | |Is mask detection available ? |
− | |HD, FOV 120°, TVI Interface, DC 5V | + | |Yes, the DSM camera will notfy if mask is worn. |
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− | |What is the Wi-Fi band? | + | |What will happen if driver will cover DSM camera ? |
− | |IEEE 802.11 b/g/n(2.4GHz) | + | |Camera will start making notification sounds until the view is clear. |
| |} | | |} |
| [[Category: DSM]] | | [[Category: DSM]] |