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FMx640 devices can not pair with Bluetooth, hence they cannot be debugged this way.
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===Solution applies for these FM devices===
 
===Solution applies for these FM devices===
[[FMB900]] [[FMB920]] [[FMB001]] [[FMB010]] [[FM3001]] [[FMB110]] [[FMB120]] [[FMB122]] [[FMB125]] [[FMB130]] [[FMB140]] [[FMB202|FMB202]] [[FMB204|FMB204]] [[FMB962|FMB962]] [[FMB964|FMB964]] [[FMT100]] [[FMB640]] [[FMM125]] [[FMM130]] [[FMM640]] [[FMC640]] [[FMU125]] [[FMU130]] [[FMC125]] [[FMC130]]
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[[FMB001]] [[FMM001]] [[FMC001]] [[FMB002]] [[FMB010]] [[FMB020]] [[FM3001]] [[FMB110]] [[FMB120]] [[FMB122]] [[FMB125]] [[FMU125]] [[FMC125]] [[FMM125]] [[FMU126]] [[FMB130]] [[FMU130]] [[FMC130]] [[FMM130]] [[FMB140]] [[FMB202|FMB202]] [[FMB204|FMB204]] [[FMB209]] [[FMB900]] [[FMB910]]<sup>1</sup> [[FMB920]] [[FMB962|FMB962]] [[FMB964|FMB964]] [[FMT100]] [[MTB100]] [[MSP500]]
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1) Does not apply to basic version
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==Disclaimer==
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[[File:Alert.png|left|link=]] <br> If you are not using Bluetooth®, '''please consider turning it off''' or '''change Bluetooth® PIN''' to remove potential risks.
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If you are using Bluetooth® we strongly recommend '''using AES encryption''' for enhanced security.
    
===Pair and connect  device===
 
===Pair and connect  device===
Bluetooth starts automatically when {{{model_2|FMB}}} device is on. Take your mobile phone, go to Settings->Bluetooth and turn it on. Scan for nearby devices, find the device in the list, distinguish the device by last IMEI digits on device module. Press pair, wait until the device asks to enter pairing password, type: ''"5555"'' (as in the example on the figure). A paired device will show up in the paired device list. Download a terminal for Bluetooth e.g. BlueTerm from Play Store/App Store. Run the app, click Find->Connect to your paired device. Now we need to send a command to {{{model|FMB}}} from Bluetooth terminal, type: ''".log:1"''<br />Device will respond with ''"Debug enabled"'' and {{{model|FMB1YX}}} log will show up. Do not forget to save the log file to the mobile phone.
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Bluetooth® starts automatically when {{{model_2|FMB}}} device is on. Take your mobile phone, go to Settings->Bluetooth® and turn it on. Scan for nearby devices, find the device in the list, distinguish the device by last IMEI digits on device module. Press pair, wait until the device asks to enter pairing password, type: ''"5555"'' (as in the example on the figure). A paired device will show up in the paired device list. Download a terminal for Bluetooth® e.g. BlueTerm from Play Store/App Store. Run the app, click Find->Connect to your paired device. Now we need to send a command to {{{model|FMB}}} from Bluetooth® terminal, type: ''".log:1"''<br />Device will respond with ''"Debug enabled"'' and {{{model|FMB1YX}}} log will show up. Do not forget to save the log file to the mobile phone.
    
===Device debug over Android smartphone===
 
===Device debug over Android smartphone===
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{{{pic_bt_general_vis|[[Image:Fmb120_bt_general_vis.png|300px|left]]}}}
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In order to pair {{{model_2|FMB}}} device with Android smartphone, make sure that BT radio is enabled (visible) in device configuration. It can be checked via SMS command too:<br />''"getparam 800"''<br />The answer has to be ''"2"'', which means "Enabled and visible".
 
In order to pair {{{model_2|FMB}}} device with Android smartphone, make sure that BT radio is enabled (visible) in device configuration. It can be checked via SMS command too:<br />''"getparam 800"''<br />The answer has to be ''"2"'', which means "Enabled and visible".
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[[File:Capture.png|none|thumb]]
 
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{{{pic_android_bt|[[Image:Android_bt.png|300px|right]]}}}
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*Scan for visible BT devices using your Android smartphone and connect to your {{{model_2|FMB}}} device.<br />Default {{{model_2|FMB}}} BT name is: ''"{{{model|FMB1YX}}}_last_7_imei_digits"''.<br />Default PIN code is: ''"5555"''.
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*Scan for visible BT devices using your Android smartphone and connect to your {{{model_2|FMB}}} device. Default {{{model_2|FMB}}} BT name is: ''"{{{model|FMB1YX}}}_last_7_imei_digits"''. Default PIN code is: ''"5555"''. In example it will be FMB130_3832065.
 
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*Download "Bluetooth Terminal" application. The following link can be used: https://play.google.com/store/apps/details?id=com.hatflabs.btt
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*Run "Bluetooth Terminal", in menu press "Connect" and select paired {{{model_2|FMB}}} device. To start log check "CR" and enter the command into terminal: ''".log:1"''.
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*Wait for ~10 minutes and press the "Save" button in the menu. You will find the saved log file in the device folder "My Files/Bluetooth Terminal", select log files, press "Share via Email" and send them to Teltonika support.
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*You can turn logging off again by entering the command "''.log:0''" into the terminal
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[[File:Screenshot 20201215-101316 Settings.jpg|thumb|alt=|none]]
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# Connect to the device via your phone Bluetooth search
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# Access the app click 3 line drop down menu (on left next to the word terminal)->settings -> Terminal -> Buffer size : set to "Unlimited"
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# Go back to main screen, click 3 dots (on right) -> Data : Mark log.
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# Go back to same menu, click 3 dots (on right) -> Data -> Info -> Edit folder -> Edit custom : set to downloads or other convenient folder where you could find the log easily.
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# Go back to main screen Access the app click 3 line drop down menu (on left next to the word terminal) -> Devices : select the device you want to connect to
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# Type ''.log:1'' in the command line and send it, you should be seeing log from the device.
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# Do a test drive with log running.
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# At the end click 3 dots (on right) -> Data : Unmark log.
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# Find the file and send it to your PC, then attach it in the query.
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<gallery widths="100" perrow="3" caption="Saving and sharing the log">
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File:Android bt log1.png| Step1
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File:Android bt log2.png| Step2
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File:Android bt log3.png
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</gallery>
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{{{pic_android_bt_serial|[[Image:Android_bt_serial.png|300px|right]]}}}
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*Download "Bluetooth® Terminal" application. The following link can be used: https://play.google.com/store/apps/details?id=com.hatflabs.btt
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*Step 1. Run "Bluetooth® Terminal" app click 3 line drop down menu ->settings -> Terminal  -> Buffer size : set to "Unlimited"
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[[File:20201217 151355.gif|none|thumb]]
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*Step 2. Go back to main screen, click 3 dots -> Data  : Mark log.
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[[File:20201217 150717.gif|none|thumb]]
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*Step 3. Go back to same menu, click 3 dots -> Data  -> Info -> Edit folder -> Edit custom: set to downloads or other convenient folder where you could find the log easily.
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[[File:20201217 150356.gif|none|thumb]]
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*Step 4. Go back to main screen Access the app click 3 line drop down menu -> Devices: select the device you want to connect to. In our case it's FMB130.
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[[File:20201217 150016.gif|none|thumb]]
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*Step 5. Type ''.log:1'' in the command line and send it, you should be seeing log from the device.
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[[File:20201217 145540.gif|none|thumb]]
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*Do a test drive with log running.
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*Type .log:0 to stop log running.
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*At the end click 3 dots (on right) -> Data : Unmark log. The same procedure like before in Step 2, only difference is that you need Unmark log.
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*Find the file and send it to your PC, then attach it in the query.
    
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| style="text-align: left; background: #F6F6FB;" |[[Image:Bw_nb.png|50px]]
 
| style="text-align: left; background: #F6F6FB;" |[[Image:Bw_nb.png|50px]]
| style="text-align: left; background: #F6F6FB;" |Unfortunately it is not possible to perform debug the same way on iPhone, because there is no native SPP Bluetooth profile support on iPhone.
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| style="text-align: left; background: #F6F6FB;" |Unfortunately it is not possible to perform debug the same way on iPhone, because there is no native SPP Bluetooth® profile support on iPhone.
 
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[[Category: Frequently Asked Questions - FAQ]]
 
[[Category: Frequently Asked Questions - FAQ]]