Difference between revisions of "TCT FAQ"

From Wiki Knowledge Base | Teltonika GPS
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[[Category:Telematics Configuration Tool (TCT)]]  
 
[[Category:Telematics Configuration Tool (TCT)]]  
 
==Frequently Asked Questions==
 
==Frequently Asked Questions==
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*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which Operating Systems are supported by the TCT? </font></div>
 
*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which Operating Systems are supported by the TCT? </font></div>
 
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  The current TCT version is compatible with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]
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  The current TCT version is compatible only with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]
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*<div class="mw-customtoggle-2" style="color: #0054A6;"><font size="2">Is TCT a web-based tool?</font></div>
 
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TCT is a desktop application, though a web-based TCT version is in the plans.
 
 
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  Not at the moment.
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  No, mobile version of TCT is not available.
 
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*<div class="mw-customtoggle-4" style="color: #0054A6;"><font size="2">Which Teltonika Telematics devices are supported by the TCT? </font></div>
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*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">Which device firmware versions support TCT?</font></div>
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  TCT  supports all [[Telematics_Configuration_Tool_(TCT)|Teltonika Telematics devices.]], except the former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250
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  Teltonika Telematics devices with firmware version '''03.27.13.Rev.03''' or higher are supported by the TCT.
 
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*<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support currently available Autonomous devices in TCT?</font></div>
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*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the Special/Experimental Firmware versions?</font></div>
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  No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.  
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  At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version.  
 
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*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">Which device firmware versions support TCT?</font></div>
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*<div class="mw-customtoggle-41" style="color: #0054A6;"><font size="2">What happens if a device with unsupported firmware version is connected? </font></div>
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  Teltonika Telematics devices with firmware version '''03.27.13.Rev.03''' or higher are supported by the TCT.  
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  TCT will return a warning that correct firmware version must be used and will allow you to update the firmware through TCT.
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[[File:TCT_unsupported_FW_version.png|800px|thumb|alt=|none]]
 
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*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the Special/Experimental Firmware versions?</font></div>
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*<div class="mw-customtoggle-11" style="color: #0054A6;"><font size="2">Which Teltonika Telematics devices are supported by the TCT? </font></div>
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  At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version.
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  TCT  supports all [[Telematics_Configuration_Tool_(TCT)|Teltonika Telematics devices.]], except the former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250
 
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*<div class="mw-customtoggle-8" style="color: #0054A6;"><font size="2">Is configuration through Bluetooth supported?</font></div>
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*<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support currently available Autonomous devices in TCT?</font></div>
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  TCT does not support configuration through Bluetooth.  
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  No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.  
 
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  Currently, TCT is only available in the English language. Though it's possible to add other languages.  
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  Currently, TCT is only available in the English language. Though in the future we might add more languages.  
 
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  Yes, please check our wiki page for more information. >>>[[Getting_started_with_TCT_desktop_application#Editing_a_Configuration_File| Editing a Configuration file]].  
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  Yes, please check our wiki page for more information. >>>[[Getting_started_with_TCT_desktop_application#Editing_a_Configuration_File| Editing a Configuration file]].  
 
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  By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maitenance]].
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  By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maintenance]].  
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*<div class="mw-customtoggle-17" style="color: #0054A6;"><font size="2">Can I turn off Auto-update feature? </font></div>
 
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The user can’t turn off the notifications about the Auto-update feature, but it's up to the user to decide if he wants to download and install the newer version.
 
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*<div class="mw-customtoggle-18" style="color: #0054A6;"><font size="2">Is rollback to the previous version supported? </font></div>
 
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No. But if there is a need to do this, you can download an older version and install it.  
 
 
   
 
   
 
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*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Does Old Teltonika Configurator will support new firmware and new devices in the future? </font></div>
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*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will the old FMB Configurator support new firmware releases and new devices in the future? </font></div>
 
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  Teltonika Configurator will have new versions and will support new firmware for existing platform devices as long as its End of Life is not planned. New platform devices won’t be supported in Teltonika Configurator, it will work with TCT only.  
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  FMB Configurator will still be maintained and have its own new releases with support for new firmware versions till it reaches the EOL final stage.
 
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*<div class="mw-customtoggle-20" style="color: #0054A6;"><font size="2">Will there be EOL date for old configurator? </font></div>
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*<div class="mw-customtoggle-20" style="color: #0054A6;"><font size="2">When is the EOL of the FMB configurator? </font></div>
 
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  Yes, Teltonika Configurator will be discontinued at some point in future. However, we want to give our customers enough time to get used to TCT. Now there is no EOL date planned.
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  The EOL of FMB configurator is not announced yet. We want to give our customers enough time to get used to TCT, before discontinuing the FMB configurator.
 
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Latest revision as of 13:23, 27 April 2023

Main Page > Software & Applications > Telematics Configuration Tool (TCT) > TCT FAQ

Frequently Asked Questions

  • Which Operating Systems are supported by the TCT? 
The current TCT version is compatible only with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> Minimum System Requirements
  • Is TCT supported by the mobile platforms?
No, mobile version of TCT is not available.
  • Which device firmware versions support TCT?
Teltonika Telematics devices with firmware version 03.27.13.Rev.03 or higher are supported by the TCT.
  • Does TCT support any of the Special/Experimental Firmware versions?
At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version.
  • What happens if a device with unsupported firmware version is connected? 
TCT will return a warning that correct firmware version must be used and will allow you to update the firmware through TCT.
  • Which Teltonika Telematics devices are supported by the TCT? 
TCT  supports all Teltonika Telematics devices., except the former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250
  • Are there any plans to support currently available Autonomous devices in TCT?
No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.
  • Can we manually adjust the Screen Resolution of TCT?
No, but TCT automatically adapts to different screen sizes.
  • Which languages TCT support?
Currently, TCT is only available in the English language. Though in the future we might add more languages.
  • Can we check the current device Configuration File name on TCT?
Yes, please check our wiki page for more information. >>> Editing a Configuration file.
  • How to check the Parameter ID using the TCT?
Mouseover to the ID icon inside the parameter box. Please check the visual example below.
  • How to use tooltip?
Mouse over to the 'i' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information. Please check the visual example below.
  • Is it possible to search for parameters using Parameter ID/Keyword? 
Yes, please check our wiki page for more information. >>> TCT Search.
  • How to find debug information? Where log files will be saved? 
By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>> TCT Maintenance.
  • Will the old FMB Configurator support new firmware releases and new devices in the future? 
FMB Configurator will still be maintained and have its own new releases with support for new firmware versions till it reaches the EOL final stage.
  • When is the EOL of the FMB configurator? 
The EOL of FMB configurator is not announced yet. We want to give our customers enough time to get used to TCT, before discontinuing the FMB configurator.
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