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TCT FAQ: Difference between revisions

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==Frequently Asked Questions==
==Frequently Asked Questions==


*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which Operating Systems are supported by the TCT? </font></div>
*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which operating systems are supported by the TCT? </font></div>
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  The current TCT version is compatible only with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]
  TCT version is compatible only with Windows OS. TCT web version is a web-based application that is supported with most modern web browsers. TCT does not support Mac OS, Linux, or other OS platforms, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]
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*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">Which device firmware versions support TCT?</font></div>
*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">What Teltonika Telematics devices are supported by TCT?</font></div>
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  Teltonika Telematics devices with firmware version '''03.27.13.Rev.03''' or higher are supported by the TCT.
  Teltonika Telematics FT platform devices are supported with a minimum firmware version '''0.26.2.'''
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*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the Special/Experimental Firmware versions?</font></div>
*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the special or experimental firmware versions?</font></div>
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  At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version.  
  Yes, experimental (currently called '''development firmware''') and special firmware versions are supported by TCT. Unlocking these versions requires the "User key". Please contact Teltonika Telematics support or your sales representative for more information.
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  TCT will return a warning that correct firmware version must be used and will allow you to update the firmware through TCT.
  Device will be displayed as "Not supported" in TCT.
[[File:TCT_unsupported_FW_version.png|800px|thumb|alt=|none]]
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*<div class="mw-customtoggle-11" style="color: #0054A6;"><font size="2">Which Teltonika Telematics devices are supported by the TCT? </font></div>
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TCT  supports all [[Telematics_Configuration_Tool_(TCT)|Teltonika Telematics devices.]], except the former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250
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  No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.  
  No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.  
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*<div class="mw-customtoggle-8" style="color: #0054A6;"><font size="2">Is configuration through Bluetooth supported?</font></div>
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TCT does not support configuration through Bluetooth.
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  Mouseover to the ID icon inside the parameter box. Please check the visual example below.
  Mouseover to the ID icon inside the parameter box. Please check the visual example below.
[[File:Parameter ID.gif|thumb|alt=|none]]
[[File:Parameters ID's.gif|center]]
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  Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information. Please check the visual example below.
  Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information.
[[File:Tool_tip_click.gif|thumb|alt=|none]]
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  By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maintenance]].  
  By opening TCT settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maintenance]].  
   
   
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*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will the old FMB Configurator support new firmware releases and new devices in the future? </font></div>
*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will the old Teltonika Configurator support new firmware releases and new devices in the future? </font></div>
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  FMB Configurator will still be maintained and have its own new releases with support for new firmware versions till it reaches the EOL final stage.
  Teltonika Configurator must be used with FMB (FMB, FMC, FMM, etc.) platform devices. Teltonika Configurator will still be maintained and have its own new releases with support for new FMB firmware versions till it reaches the EOL final stage.
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*<div class="mw-customtoggle-20" style="color: #0054A6;"><font size="2">When is the EOL of the FMB configurator? </font></div>
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The EOL of FMB configurator is not announced yet. We want to give our customers enough time to get used to TCT, before discontinuing the FMB configurator.
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