DualCam FAQ: Difference between revisions
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'''Here you will find answers to the most frequently asked questions about DualCam. | '''Here you will find answers to the most frequently asked questions about DualCam. | ||
Please check answers here, if you will not find answer then fill the | Please check answers here, if you will not find answer then fill the Helpdesk query. | ||
===<big>Frequently asked questions regarding Dualcam solution</big>=== | ===<big>Frequently asked questions regarding Dualcam solution</big>=== | ||
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|I do not see DualCam as selection on my RS232 input, what to do? | |I do not see DualCam as selection on my RS232 input, what to do? | ||
| Please ensure that the configurator and firmware of your device is at the recommended version. If you are not sure which version of configurator you need, please contact your sales manager or create | | Please ensure that the configurator and firmware of your device is at the recommended version. If you are not sure which version of configurator you need, please contact your sales manager or create Helpdesk query. | ||
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|Why do I not see time and date on my photos and videos as seen in some other camera brands? | |Why do I not see time and date on my photos and videos as seen in some other camera brands? | ||