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If you have a vehicle that is listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] but OBD OEM is not read - follow the log capturing guide below.
If you have a vehicle that is listed in the [[OBD_supported_vehicle_list|'''OBD OEM Supported Vehicle List''']] but OBD OEM is not read - follow the log capturing guide below.
==== Capturing OBD logs from FMX00X via OEM Reset ====
==== Capturing OBD logs from FMX00X via OEM Reset ====
#Update the device to the latest firmware available.
#Update the device to the latest firmware available. Preferably '''03.28.03.Rev.97''' or newer.
#Make sure that the FMX00X is [https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly] to the OBDII Socket.
#Make sure that the FMX00X is [https://www.youtube.com/watch?v=RJllm9verYg&ab_channel=TeltonikaTelematics connected properly] to the OBDII Socket.
#Check for the Configuration. On certain vehicles VIN number is not read automatically - Usually it is with EVs. For this matter check [https://wiki.teltonika-gps.com/index.php?title=OBD_Device_Debugging&action=submit#OBD_Feature OBD Feature]
#'''Start vehicle engine'''.
#'''Start vehicle engine'''.
#Send following '''SMS commands''' to FMX00X device:
#Send following '''SMS commands''' to FMX00X device:
