DSM FAQ

Here you will find answers to the most frequently asked questions about DSM. Please check answers here, if you will not find answer then fill the VIP HELP desk query.

Frequently asked questions regarding Dualcam solution

Question	Comments
Max. SD Card capacity	The maximum SD card capacity is 128 GB
Recording hours	2.4G per hour one minute's video recording file size is 40MByte.
Is 3G/4G available for DSM camera?	No, external telematics device must be integrated with DSM to upload the data or snapshot to FMS server.
Which telematics devices are integrated with DSM?	Teltonika  FMx640
Waht is the camera angle degree?	88 degree [ 88˚(D) 76˚(H) 42˚(V) ]
Voice warning supported?	Yes it is supported
What is the camera resolution?	720p
Could IR Camera damage driver's eyes?	No, it passed ISO Test Standard 62471 about Photobiological Safety of lamp
How far is the working distance?	the recommended distance between a driver face and a DSM is 60cm~110cm
Recommended device placing location	A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board.
Yawning alarm is not working	Yawning alert is issued when a driver yawn two times within one minute. Please check out if your testing process is correct.
Is drowsiness warning working OK when a driver wears sunglasses	Yes
Is mask detection available ?	Yes
IP rating	4x
Is SBR ( Seat-belt reminder ) function supported ?	Yes it is supported. It is working over 10kmh.
Does camera meet with EU Regulation 2019/2144 standard ?	Yes, but the testing is still in process.
Is camera covered alarm supported?	Yes
Can it get a vehicle CAN speed ?	Yes, you can use the CAN reader to get the vehicle speed signal.
What is the specification of 2nd camera for DSM?	HD, FOV 120°, TVI Interface, DC 5V
What is the Wi-Fi band?	IEEE 802.11 b/g/n(2.4GHz)